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Ichiban Autos

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(865 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

Founded in 2002, we are local family auto repair facility based near TCU. As an independent we strive provide personal service for our customers. Founded in 2002, we are local family auto repair facility based near TCU. As an independent we strive provide personal service for our customers.

Categories
Auto Repair, Auto Body, Auto Maintenance
Contact
(817) 920-9148
Closing in 33 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1901 W Berry St Fort Worth, TX 76110-3406
Ichiban Autos' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(865 Reviews)

Verified Customer
Fort Worth, TX
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Excellent Service
2nd time I’ve used these guys. First time for body work, and this time for an oil change. The cost was reasonable and the mechanics know what they’re doing.

PE
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PETER E.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
GOOD
Good communication and explaination

SJ
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Stephanie J.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Great experience
I brought my wife’s Dodge Durango into Ichiban Autos for a bad vibrational at stop and highway speeds. We also have an extended warranty and have found some shops don’t like dealing with them. I called them and spoke with a gentleman Ray who is the General Manager there. A nice guy who explained they except all extended warranty’s and have a guy named William who would be my concierge throughout the warranty process. I dropped off my wife’s vehicle and they diagnosed the problem and called in and got all my repairs covered. William and Ray kept me informed along the way and repaired my vehicle in 2 days. Went to pick up my vehicle and there were no unexpected costs just my deductible. They built trust with me and I will return for future repairs and recommend them to anybody who has a warranty.

SH
SUSAN H.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great!
Great experience, helpful and fast!

JL
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Javier L.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
9
Scheduled service
Ichiban provides reliable work in a timely manner for fair price.

ND
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NINA D.
Fort Worth, TX
Buick Roadmaster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
My car was dead
Fixed electrical, and air conditioning, in my 1993 Buick Roadmaster. I'm going back for more! Price was very reasonable considering I have an old car. There's more I need done but it's cosmetic mostly.

BL
BERT L.
Fort Worth, TX
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Thanks for great service and in timely manner
Communication is great and all my service repairs were done. I’m very happy with the service that was done and also done in a timely manner.
You’re greatly appreciated

JS
JANET S.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Really good
Excellent service thanks!

EB
ERIC B.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Very helpful
Staff walked me through each process of our transaction I was very well informed of everything happening until I got my vehicle back great job guys💪🏾💪🏾💪🏾

OC
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ONORIA C.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
My experience.
First time coming to this shop, I was very nervous at first thinking they were going to charge me an arm and a leg.They were very reasonable and very professional. Thank y'all for fixing my car!!!!

MR
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MADELINE R.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Will take my Vehicle to Ichiban Autos Forever!
I have taken my vehicle to Ichiban many times, and each time I am amazed at the service I receive. I have full confidence that they are providing the highest quality service, and on more than one occasion they have diagnosed/fixed issues that the dealership wasn’t able to solve. Ichiban sticks to their warranty policy and goes above and beyond to provide the a reasonable price.

Verified Customer
Sparks, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
The nicest staff- treat college students really well
The last several experiences I have had with Ichiban Autos have been great. I have had a range of services done on a couple different cars and, as a female college student, have always felt that the employees and owner are extremely reasonable in pricing and have always had amazing costumer service.

VS
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VALESKA S.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Thank you for going above and beyond!
I will definitely be back!

RR
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RENE R.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
2013 320i BMW
Great honest helpful service.

JD
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JANAK D.
Crowley, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Very good
Very good
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