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Hyundai City Of Bayridge

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(58 Reviews)
66
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Score Details

5 stars
78%
4 stars
11%
3 stars
4%
2 stars
1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
13
Total ReScores™
5.0
ReScore™ Average
66
Net Promoter Score ®

Business Details

About

Hyundai City of Bay Ridge is a premier Hyundai Dealership located in Bay Ridge Brooklyn, proudly serving Brooklyn, Queens, Staten Island, Nassau County, and The Bronx. No matter where you are, it’s worth the trip! Hyundai City of Bay Ridge is a premier Hyundai Dealership located in Bay Ridge Brooklyn, proudly serving Brooklyn, Queens, Staten Island, Nassau County, and The Bronx. No matter where you are, it’s worth the trip!

Categories
Auto Maintenance, Hyundai Dealer, Auto Repair
Contact
(929) 339-1509
No Business Hours Provided

Business Hours

* No Time Zone Provided
9013 4 Th Avenue Brooklyn, NY 11209
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(58 Reviews)
Write a Review
Recent Reviews
CP
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Catherine P.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
10
Category: Service
The Best!
If your in the market to purchase a Hyundai don't go anywhere else. I went to another Hyundai dealer in Brooklyn first - it was a horrible experience; they were nasty and dishonest. The next day I called Hyundai City and spoke with Raz. What an amazing car buying experience. Less than a week later I was driving my new car. The staff at Hyundai City is the absolute best there is. I worked with Raz (sales) and Rohan (finance) they were both extremely knowledgeable and accommodating. At Hyundai City of Bay Ridge they truly do treat you like family. Raz even came in on his day off to be there when I picked up my car.
Two months later when it was time to get a car for my son my first and only stop was Hyundai City!
Truly the best car buying experience.
AW
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Ashton W.
Paramus, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2024
0
Category: Service
Bunch of as*ho***
Worst Dealer Ever
CS
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Christina S.
Islip, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2024
10
Category: Service
Best car buying experience
I recently bought my car from this dealership, and it was the easiest, most pleasant car-buying experience I've ever had! Ray, the Senior Sales Consultant, and Rohan, the Finance Manager, were incredibly kind, easy to work with, and straightforward. There were no gimmicks or haggling—just honest and clear communication from start to finish.

Ray went above and beyond to make right by another awful dealership (not affiliated in any way). From our first phone call, he earned my trust with his quick responses and transparency. I felt so confident in his service that I put down a deposit over the phone. Despite living 50 miles away, I drove to this dealership based on a recommendation from Hyundai Motor America, and it was worth every mile.

Rohan, the Finance Manager, beat my credit union's rate without any of the shady tactics I experienced at the previous dealership. He was respectful, professional, and made the entire financing process seamless.

Both Ray and Rohan treated me, a single female, and my son like family. Their professionalism and friendliness made all the difference. They provided clear, honest answers to all my questions and ensured I felt comfortable and informed every step of the way.

I'm so happy I trusted my gut and drove an hour and 30 minutes to work with this friendly, kind, transparent, and respectful team. They truly made what could have been a stressful process into an enjoyable one. I highly recommend this dealership to anyone looking for a smooth and honest car-buying experience.

Thank you, Ray and Rohan, for making this the best car-buying experience ever!
IB
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Igor B.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
10
Category: Service
Outstanding customer service
I had the pleasure of working with Ray during my recent visit to the Hyundai dealership in Bay Ridge, Brooklyn, and I couldn't be more impressed. Ray's professionalism, knowledge, and dedication to customer service were exemplary. He took the time to listen to my needs and preferences, providing valuable insights and guidance throughout the car-buying process. His friendly demeanor and genuine enthusiasm made the experience enjoyable and stress-free. Thanks to Ray, I found the perfect vehicle and felt confident in my decision. I highly recommend Ray to anyone in search of exceptional service at Bay Ridge Hyundai. Thank you, Ray, for your outstanding assistance!
KO
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Kristen O.
Staten Island, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2023
10
Category: Service
Focused on customer service
The team at Hyundai Bay Ridge was fantastic. From the start, Shaun, Adam, Mo, Emmanual were all there to assist us as we picked just the right car for our son. With the best safety ratings in the market, they knew our son's safety and security was a priority. We were so happy with the experience that we bought a second car in a week for ourselves. We truly appreciate everything they have done for us!
PP
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Phil P.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2023
10
Category: Service
Bay Ridge Hyundai
Great bunch there, they know their stuff.
Very sincere and honest
GL
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George L.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2023
8
Category: Service
Cool showroom, good vibes, everyone ready to help customers.
Silvana, she's the best. Helped me get thru buying my 23 Elantra with ease. Gave me some very helpful hints in lowering my car insurance which I followed thru an help me save. Thank you Silvana. Great place to buy a New car. Thanks.
JG
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Jetmira G.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2022
10
Category: Service
Amazing Deal
I was helped by Silvana who helped me get the deal that I was looking for and it was truly an amazing experience.
OG
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Omayra G.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2022
0
Category: Service
Excellent customer service and very friendly
Provided excellent service, very friendly and kind. I'm very satisfied with the services and went home with a new car.
CG
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Celeste G.
Staten Island, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
10
Category: Service
The best experience
My experience working with jabari from Hyundai city of bay ridge was overall excellent. It was my first time buying a car and he was so patient and detail oriented in helping me through the process. Jabari made my experience feel effortless and all my concerns and questions were immediately attended to. Everyone’s attention to detail and building long lasting customer relationships is clear to see in there personal interactions with they clients. I definitely would recommend Jabari or any other sales men to any friends or family looking for an overall professional and satisfying purchase or lease ! And I want to give a shout-out to Enmanuel, this guys is just over great costumer service he didn’t let me go until I understand everything about my car settings, and ofcurse Moe thank you so much again you guys are a dream team !!! Thank you so much !!!
AW
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Aamir W.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2022
10
Category: Service
Helped us find an Ioniq5
Gave us the exact car we wanted in the timeframe we wanted. They were super helpful, didn't pressure or gaslight us (like a couple of other dealers) and provided excellent service.
IB
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Igor B.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2022
10
Category: Service
Outstanding customer service
Rory at Hyundai City of Bay Ridge went above and beyond. He was very detailed and helpful. Answered all of my questions and got me driving in my brand new 2022 Hyundai Elantra. I am very pleased with my purchase. I highly recommend Hyundai City of Bay Ridge. So happy to have had such a great buying experience!!! Thank you again, Rory!
KN
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Kathleen N.
Minneapolis, MN
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Always great service
This is my 3rd time my car had it’s scheduled maintenance. The staff is very professional and friendly. I will continue to use this facility for all of my maintenance needs for my car.
KS
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Kathy S.
Brooklyn, NY
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Hyundai Service
Extremely good place for service. Personnel friendly and informative
You are not there all day
Best service center I have ever been to
CM
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Christopher M.
Brooklyn, NY
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Amazing service
Will always come here to get service on my car!
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