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Hudson Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,659 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
271
Total ReScores
4.9
ReScore Average
75
Net Promoter Score ®

Business Details

About

Hudson Hyundai is your Jersey City, NJ Hyundai Dealer! Come see us today and see what we can do for you. Call or visit our website to schedule your next service visit. Hudson Hyundai is your Jersey City, NJ Hyundai Dealer! Come see us today and see what we can do for you. Call or visit our website to schedule your next service visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(201) 333-3100

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
977 Communipaw Ave Jersey City, NJ 07304
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,659 Reviews)

EP
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Enrique P.
Mexico City, CDMX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
10
Category: Service
Excelente servicio 👍
Adquiri apenas un vehículo me atendió Jose A. Avilés Hernández recomiendo ampliamente el servicio que me dio la atención y la rapidez al solucionar cualquier duda y para obtener mi vehículo estoy de verdad encantado con el trato y las promociones precios que manejan excelente 👌

KS
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Karen S.
Harrison, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
10
Category: Service
One of the greatest car places to buy a car go see Genesis she is very good
I was there yesterday with my daughter 11/11, Our sales person was Genesis, I couldn’t have had a nicer sales person. She went over and beyond for us. She is the nicest person you need a car please go see her. She will do everything she can.

DB
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Daysi Altagracia B.
Hazleton, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
10
Category: Service
Excelente
Ángel es el mejor vendedor

DB
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Daysi Altagracia B.
Hazleton, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
10
Category: Service
Excelente
Ángel es el mejor vendedor, muy amable

TT
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Tanya t.
Jersey City, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2023
0
Category: Service
UNRELIABLE SERVICE CENTER
DO NOT BUY OR TAKE YOUR CAR FOR SERVICE HERE!!

The vehicle we bought had a BROKEN AC INVERTER and the car had only 6,000 miles on it! It took them 2 weeks from August 15 to let us know that it is broken. We are not given any update on when the part would come. Not a single call, we got a text (you can’t even reply) We are NOT OFFERED a reimbursement for a vehicle while they HOSTAGE my vehicle with NO UPDATE. We are left with NO CAR TO DRIVE. NO UPDATE. NO HELP! NO ASSISTANCE!! We had to call multiple times we were told on thursday august 24 that our advisor ROSA was ON LEAVE and NOBODY ELSE CAN ANSWER OUR QUESTIONS and we are met with nasty people to pick up. We are asking today august 31 when the part would come in, we are told by ASHLEY that it has to be answered by the parts department and just transferred me EVEN if the car is hostaged in the SERVICE department.

The whole process is RIDICULOUS and something you would NEVER experience at honda or toyota. TRULY DISAPPOINTING EXPERIENCE from a new hyundai owner. New car and broken with only 6000miles.

They had our lives on pending on their terms and they didn’t care if we are being hassled for this unreliable vehicle sold to us. We had to take ubers and find another mode of transportation when we bought a car for convenience.

DO NOT BUY OR TAKE YOUR CAR FOR SERVICE HERE!!

MD
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Maria Divina D.
Bloomfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
10
Category: Service
Bought and upgrade
I came to Hudson Hyundai and I was greeted by Julian Salazar on June 24. He was very pleasant and accommodating. I bought a venue but realized that the car was so small for my needs so I called and let him know. I met him again and help me get and upgraded toTucson. I am very pleased for He made it so easy to return and get the right car for me. He stayed late to make sure he make it right. Absolutely commendable rep. Thank you.

BA
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Brenda A.
Wayne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
10
Category: Service
Great Customer Service
My experience at Hudson Hyundai was easy and quick. Alex, helped me purchase a vehicle I wanted for a great price. Keep up the great work, Alex. Dan M., was quick with reviewing and processing my application. This is my second vehicle from Hudson Hyundai in Jersey City. ?.
BPAA

AR
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Angel R.
North Bergen, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2022
10
Category: Service
Good job
I forgot about my experience with the sales person genesis de florentino her experience and patient make my day yesterday and I’m happy with my new car

AR
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Angel R.
North Bergen, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2022
10
Category: Service
Good experience
It was excellent to trade my car here I’m very happy that I choose this place again

AN
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AIDA N.
Old Bridge, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2022
10
Category: Service
excellent sales & service
I live out of town and I would still travel to buy and service my cars from the Hudson Hyundai in Jersey City, my experience with them have been great, they have always gave me and my family excellent Sales and Service. I would highly recommend... excellent job guys !

CR
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Carolina R.
Woodbridge, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2022
0
Category: Service
Always great service
Always great service

KV
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Kevin V.
Jersey City, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Satisfied
Best service advisor
Hector F P. from Hudson Hyundai responded on 04/11/2022 02:17 PM

Hi Kevin,
Thank you for taking the time to leave a review, on your recent service experience. Hudson Hyundai Service strives to deliver exceptional repairs/maintenance, for any vehicle that rolls through our shop. And the team here hopes that all is well, going forward. Please feel free to reach out, if you have any questions. Take care and drive safe.

Thank You,         

Arelenne Perez             
aperez@hudsonautogroup.com
977 Communipaw Ave
Jersey City NJ 07304
201-333-3100
 


RG
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Ronson G.
Orange, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2022
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
I’ve always recommended Hyundai until now
My experience was terrible. I pay upfront for a maintenance package which covers the servicing for my car. I had to pay for oil change at my visit on the 31st because I was told I missed the window for my complementary servicing. It was my first time hearing about this so called window. For $50 to be included in my lease payment monthly for maintenance, then have to come out of pocket $100 in a recession is a completely unscrupulous and exploitive practice by Hyundai.
Hector F P. from Hudson Hyundai responded on 04/26/2022 05:25 AM

Hi Ronson

Thank you for taking the time to leave a review, on your recent service experience. 


JV
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Jake V.
Linden, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
10
Category: Service
Excellent job and nice...nice people
Excellent great job small but nice...people
Hector F P. from Hudson Hyundai responded on 03/26/2022 11:42 AM

Hi Jake,
Thank you for taking the time to leave a review, on your recent service experience. Hudson Hyundai Service strives to deliver exceptional repairs/maintenance, for any vehicle that rolls through our shop. And the team here hopes that all is well, going forward. Please feel free to reach out, if you have any questions. Take care and drive safe.

Thank You,         

Arelenne Perez             
aperez@hudsonautogroup.com
977 Communipaw Ave
Jersey City NJ 07304
201-333-3100


JV
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Jake V.
Staten Island, NY
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
3
Category: Service
No dispuesto a regresar
No me gusto la localidad muy incomodo y mucho tiempo para un cambio de aceite
DIEGO R. from Hudson Hyundai responded on 03/17/2022 11:16 AM

BUENAS TARDES JAKE, PRIMERO QUE TODO GRACIAS POR DEJARNOS TRABAJAR EN TU CARRO Y NOS ALEGRA SABER QUE TE HEMOS DADO UN BUEN SERVICIO. NOS ENCARGAREMOS DE MANTENER LA SALA DE ESPERA MAS AMENA Y PLACENTERA PARA TU PROXIMA VISITA. QUE TENGAS BUEN DIA.

Hector F P. from Hudson Hyundai responded on 03/17/2022 11:17 AM

BUENAS TARDES JAKE, PRIMERO QUE TODO GRACIAS POR DEJARNOS TRABAJAR EN TU CARRO Y NOS ALEGRA SABER QUE TE HEMOS DADO UN BUEN SERVICIO. NOS ENCARGAREMOS DE MANTENER LA SALA DE ESPERA MAS AMENA Y PLACENTERA PARA TU PROXIMA VISITA. QUE TENGAS BUEN DIA.

-DIEGO

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