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Hills And Dales Auto Care Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(515 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

At Hills & Dales Auto Care we refer to our cliental as a family of customers. Some people might ask why we call it a “family of customers.” We ask “Why wouldn’t we?”! Although the term “family” can mean different things to different people, to us, a family is a close-knit, caring group of individuals who have trust, respect, and At Hills & Dales Auto Care we refer to our cliental as a family of customers. Some people might ask why we call it a “family of customers.” We ask “Why wouldn’t we?”! Although the term “family” can mean different things to different people, to us, a family is a close-knit, caring group of individuals who have trust, respect, and compassion for each other. We believe that this ideal encompasses the relationship we have with our customers, past and present. Like family, Hills & Dales Auto Care is there when you need us, with dependable quality service that you can rely on every time!

We don’t want you to feel like you are just one of many customers. We want you to know that you are “the customer,” and that you have our full undivided attention. How do we do this? We know people are as diverse and different as the cars they drive. And like people, not all cars are the same. They come in all shapes, sizes, makes, and models. Each requires special care, particular tools, and immediate personalized attention when they have a problem. That’s where we step in with kind and courteous professional care for your vehicle. No matter the service provided, from simple oil changes to rebuilding motors and transmissions, every customer has the peace of mind knowing that their vehicle is in good hands.

The professional and experienced staff at Hills & Dales Auto Care have the tools, mechanical skills, and knowledge to keep your car running like new. So again, we invite you to join our family of customers. We hope you will.
...more

Categories
Transmission Repair, Repair Shop, Auto Maintenance
Contact
(330) 477-9923

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4500 Hills And Dales Rd NwW Canton, OH 44708-1506
Hills And Dales Auto Care Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(515 Reviews)

FA
Frankie A.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
Category: Service
Frankie said she was very satisfied.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 12/23/2022 02:14 PM

thank you


GR
gravatar
GREG R.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2022
verified customerVerified Customer
10
Fast accurate and friendly service on a difficult job heater core replacement
Thanks to Marty, and Jeff for a job well done. Also thanks for making me aware of other problems that needs repair and for saving me money . Good service like that is hard to find
Marty L. from Hills And Dales Auto Care Inc responded on 12/21/2022 10:23 AM

Thank You Greg!!


OP
Oscar P.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
Category: Service
Oscar said he had a good experience, all went well, and they are honest people.
Recommended

NE
gravatar
NANCY E.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
Visit on Dec 7
Thank you for your help
Marty L. from Hills And Dales Auto Care Inc responded on 12/21/2022 10:21 AM

Thank You!!


CG
Clyde G.
Canton, OH
Chevrolet Sportvan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
Category: Service
Clyde said he appreciated all the communication on the phone and likes going there.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 12/21/2022 10:21 AM

Thanks Clyde!!!


MM
Matthew M.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customerVerified Customer
Category: Service
Matthew said they took him out and explained to him what went on with the vehicle.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 12/21/2022 10:22 AM

Thank You!!


BK
Brian K.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2022
verified customerVerified Customer
Category: Service
Brian said they did an awesome job.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 12/21/2022 10:22 AM

Thank You!!


CM
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CHARLES M.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customerVerified Customer
10
Reliability and Quality
Working with this shop is nothing short of reliable and quality. Not only in the assistance, but in the quality of work. Repairs can make you nervous, but I have never gotten nervous with these guys and shop. They are fair, honest and up front. And the sevice and communication from the shop is top notch. I can get back into my vehicle from the repair and absolutely know this was the right place to take my car.
Marty L. from Hills And Dales Auto Care Inc responded on 11/28/2022 03:47 AM

Thank You Charles!!!


RR
Russ R.
Canton, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/15/2022
verified customerVerified Customer
Category: Service
Russ said they did everything he asked and he has been going there for 30 years.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 11/16/2022 12:40 PM

Thank You Russ!!!


JM
Joanne M.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2022
verified customerVerified Customer
Category: Service
Joanne said they were very good to her, got her right in and got done what needed to be done. She has been taking her vehicle to them for years and she trusts them.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 11/15/2022 12:31 PM

THANK YOU JOANNE!


JR
Jennifer R.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
verified customerVerified Customer
Category: Service
Jennifer stated that they typically have very good service when she goes there. The prices of oil change has gone up.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 11/15/2022 12:32 PM

Yes cost of oil has increased!
Thank You for your business!


JP
John P.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
Category: Service
John said they were easy to deal with and up-front.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 10/25/2022 12:52 PM

Thanks John!!!


DP
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DARLA P.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2022
verified customerVerified Customer
10
Needed to get my oil changed.
I had an appointment for an oil change and planned to stay while it was done. I ended up having to get my thermostat and anti-freeze taken care of. I was given a ride home and when they finished, they called to tell me how much it was and they would come pick me up. I knew they didn't have an extra person to do this, so I asked my roommate to take me. I let them know and they were thankful for that.
Marty L. from Hills And Dales Auto Care Inc responded on 10/18/2022 08:49 AM

THANK YOU!!!!!!


HK
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HANK K.
Louisville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2022
verified customerVerified Customer
10
Long Time Customer
Excellent, timely and friendly service as always!
Marty L. from Hills And Dales Auto Care Inc responded on 10/18/2022 09:27 AM

Thank You Hank. Enjoy the new car!


SL
Sue L.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2022
verified customerVerified Customer
Category: Service
Sue said that they did it quick while she waited, told her the few things she needed fixed, and they had it fixed that day.
Recommended
Marty L. from Hills And Dales Auto Care Inc responded on 10/17/2022 01:45 PM

Thank You Sue!

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