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Wales Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(459 Reviews)
99
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
99
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in North Canton, OH, you’ve found us. Here at Wales Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a North Canton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Wales Auto Repair we understand what makes
If you’re looking for auto repair in North Canton, OH, you’ve found us. Here at Wales Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a North Canton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Wales Auto Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in North Canton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in North Canton, we are totally confident that Wales Auto Repair is the best option in town!
...more

Categories
Auto Repair, Oil Change, Transmission Repair
Contact
(330) 497-9398

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6834 Wales Ave NW North Canton, OH 44720-6331
Wales Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(459 Reviews)

BR
Bill R.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
Category: Service
Bill said they did a very good job.
Recommended
Todd G. from Wales Auto Repair responded on 06/13/2025 09:33 AM

We appreciate you taking the time to share your experience. It's great to hear our hard work is making a positive impact. If you ever need anything else, you know where to find us – we're here to keep your wheels turning smoothly!


GS
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GARY S.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Replaced Accelerator Pedal Position Sensor
As a result of having only 20% power, the accelerator pedal position sensor had to be replaced a second time. It was under warranty and there was no charge. I very grateful for the service technician knowledge and action to get us back up and running.
Todd G. from Wales Auto Repair responded on 06/10/2025 09:32 AM

We're glad to hear that you were back on the road without any additional charges! It’s always a positive when a warranty comes to the rescue, and we're happy our technicians could help you out. If only all problems could be fixed that easily, right? If there’s anything else you need, don’t hesitate to reach out.


SM
Sharron M.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Sharron said her family has been bringing their vehicles there for 30 years and they are a great business to work with.
Recommended
Todd G. from Wales Auto Repair responded on 06/08/2025 09:32 AM

It sounds like your family has unlocked the secret to automotive longevity with us over these three decades! We're delighted to hear that our teamwork has stood the test of time—just like fine wine, some things seem to get better with age. Your continued trust means a lot to us, and we appreciate being part of your family's journey on the road. Looking forward to many more miles together!


JS
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JIM S.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Solved my problem.
Worked with me to resolve an expensive issue in a cost effective way.
Todd G. from Wales Auto Repair responded on 05/30/2025 09:32 AM

We appreciate your feedback! It’s always rewarding to hear that we were able to help you tackle a challenging issue without breaking the bank. Our team loves getting creative with solutions; it’s like solving a puzzle, but with more grease and fewer pieces! If any other automotive mysteries pop up, just give us a shout.


MH
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Marsha H.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
10
ABSOLUTELY THE BEST PLACE
Wales Auto was suggested to me by a work friend, and have been going there
for over 20 years. I'm on my 3rd Jeep and Todd and his son Jason have taken
very good care of my cars. I wouldn't take my car anywhere else. They are a friendly, honest family owned business. And my car is happy and that makes me happy. And so I don't have to wait for my car to get done, they always offer a
loner car so I can do my errands until they text me and let me know my car is
done. Great place and I highly recommend Wales Auto
Todd G. from Wales Auto Repair responded on 05/22/2025 09:32 AM

It sounds like you've found your automotive home with us over the years, and we're glad to hear that Todd and Jason have kept your Jeep fleet in tip-top shape! It's great to know that the loaner car has made your visits smoother, because let’s face it—nobody wants to wait around like they’re stuck in traffic! Your recommendation is a huge compliment, and it’s always our pleasure to keep your car happy so you can stay happy too. Here’s to many more years of smooth rides ahead!


MH
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MARSHA H.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
ABSOLUTELY THE BEST PLACE
I have been going to Wales Auto for over 20 years. It's a family owned business and I wouldn't go anywhere else. I just wouldn't trust anyone else with my car.
They are good honest people. Never had any complaints about the work they have done. And who doesn't like walking in the office and seeing a sweet dog. Yeah Wales is my " go to" car fix it place.
Todd G. from Wales Auto Repair responded on 05/16/2025 09:32 AM

It's fantastic to hear that you've been a loyal customer for over two decades! It seems we've earned your trust, and that's something we cherish dearly. We're committed to providing honest service, and it's nice to know that our efforts resonate with our customers. And yes, our office wouldn't be the same without our four-legged friend to greet everyone—it's like a canine mascot for good vibes! Your support means the world to us, and we're here for all your car fix needs, now and always.


GS
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GARY S.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Oil & filter change plus replaced rear window wiper arm & blade
They do excellent work as promised price and done when they indicate.
Todd G. from Wales Auto Repair responded on 05/06/2025 09:32 AM

We appreciate you taking the time to share your experience. It's great to hear that our work met your expectations and that we delivered on time. We always aim to keep things running smoothly—just like your vehicle! If there's anything else we can assist you with, don’t hesitate to let us know. Happy driving!


JS
John S.
Uniontown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
John said the business is very good at what they do, it is dependable, and he gets his vehicle fixed and does not have to worry about it.
Recommended
Todd G. from Wales Auto Repair responded on 05/05/2025 09:32 AM

It sounds like we've nailed the art of vehicle repairs, and we're glad to hear that your reliable ride is all ready to hit the road without a hitch. Dependability is our middle name—just kidding, it's not, but it should be! We're here to make sure you can drive with peace of mind, knowing your vehicle is in good hands. Looking forward to keeping things running smoothly for you in the future.


SC
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Scott C.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
10
Great service!
I had abs light come on. I stopped by at 3pm. I left jeep. It was wheel bearing. Replaced by 9 am next day. Price was good. My second visit. Good honest people. Thanks for your help.
Todd G. from Wales Auto Repair responded on 04/27/2025 09:32 AM

We're glad to hear that your wheel bearing issue was resolved promptly and at a fair price! It sounds like your Jeep is back on the road, and we're honored to be your go-to shop for repairs. Honesty is our policy, and it's great to know that you appreciate that about us. Here’s to smooth rides ahead, and may your ABS light stay off for a long time!


LA
Lynette A.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Lynette said she had a great experience, they are dependable, professional, they went out of their way to look into her warranty problem, and she wanted to thank them.
Recommended
Todd G. from Wales Auto Repair responded on 04/12/2025 09:35 AM

We're delighted to hear about your great experience with us! At Wales Auto Repair, we believe that going the extra mile is just part of the service—and who wouldn’t want to stretch those legs a bit? It's wonderful to know that our efforts to help with your warranty situation made a difference. Your trust and support mean the world to us. Here's to keeping your vehicle running smoothly!


MS
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Matthew S.
Uniontown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
10
Always good
I’m always pleased with work they do and service I get. These guys are professional. I always get in and out quickly and the quality of work they do is outstanding. They always check in on me after I leave to make sure that I’m happy with the results. You can’t find a better shop
Todd G. from Wales Auto Repair responded on 04/09/2025 09:32 AM

We always aim to leave our customers with a smile that’s just as bright as your freshly serviced vehicle! It’s great to hear that our team’s professionalism and speedy service hit the mark for you. We're also glad to know that our post-service check-ins make a difference. Your feedback is the fuel that drives us to keep providing outstanding quality work. Looking forward to your next visit—hopefully, it won’t involve any surprises under the hood!


NS
Nick S.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
Category: Service
Nick said he had an issue from a previous visit, and they were honest and gracious enough to take care of it.
Recommended
Todd G. from Wales Auto Repair responded on 04/04/2025 09:33 AM

We're glad to hear that your concerns were addressed promptly and with honesty. At Wales Auto Repair, we believe in taking care of our customers, even if it means revisiting previous visits. It sounds like you had a positive experience, which is what we aim for. If your car could talk, it would probably say, "Thanks for the tune-up!" Safe travels on the road ahead!


ER
Erin R.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
Category: Service
Erin said they are really easy to work with, the vehicle is working fine.
Recommended
Todd G. from Wales Auto Repair responded on 04/04/2025 09:33 AM

We're glad to hear that everything is running smoothly for you! It's great to know our team made the process easy. If your vehicle starts acting up like it's auditioning for a drama, you know where to find us. Safe travels!


JE
Jessica E.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Jessica said they were great, they got her in quick. She also stated they were fair and reasonable.
Recommended

SR
Sammour R.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Sammour said he got his vehicle back the next day.
Recommended
Service Coupons and Posts

🚗💨 A big shoutout to Todd for pulling off a mini miracle! We're thrilled we could get your vehicle in for that oil change just in time for your trip. Safe travels and happy motoring! 🌟 #WalesAutoRepair #ServiceWithASmile
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A big shoutout to our amazing customers! 🚗✨ We're thrilled our service made your repair journey smooth and reliable. 🛠️ How’s that for an auto-adventure? Thank you for trusting us with your ride! #WalesAutoRepair #CustomerAppreciation
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🚗✨ Trust is key in auto repair, and we're thrilled to be your go-to shop! Thanks for putting your faith in us for all your maintenance needs. We promise to keep your vehicle running smoothly! #WalesAutoRepair #YourTrustedMechanics
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🌟 Thanks for the glowing review! At Wales Auto Repair, we might not wear capes, but we sure do deliver superhero-level quality! 🦸‍♂️ Trust us, your ride will thank you! 🚗💨 #TrustedService #WalesAutoRepair
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We're thrilled to hear about your experience! ?? Timely service and modern payment options? Now that's what we call a smooth ride! ? Thanks for trusting us with your auto needs! #WalesAutoRepair #SmoothSailing
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We love when our amazing customers keep the good vibes rolling! ? Thanks for spreading the word about Wales Auto Repair. We're here to keep your wheels turning and your spirits high! ?? #CustomerLove #WalesAutoRepair
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We're revved up to hear you loved our pick-up & delivery service! ?? We aim to make your auto repair experience as smooth as the open road. Thanks for the appreciation! #WalesAutoRepair #CustomerCare
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?? No one likes chilly rides! We're thrilled we could warm things up for you with our speedy service! Thanks for trusting us with your heating system. Your comfort is our priority! ?? #WalesAutoRepair #HeatedSeatsHappySeats
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We're thrilled you're happy with the door handle fix ?? Thanks for the 5 stars! We're here for you with all your auto repair needs. #HappyCustomers #WalesAutoRepair
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Thanks for the 5-star review, Gary! ? We treat every vehicle like our own and always stick to our word. Your trust means a lot to us! #CustomerAppreciation #WalesAutoRepair
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Thanks, Ken! ? We're thrilled to hear that you had an awesome experience with us. Our team is committed to providing top-notch service! ?? #WalesAutoRepair #BestInTown
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Thanks for the 5-star review, Matt! Happy to have your car up to speed. We're glad you enjoyed our customer service and maintenance work. ?? #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Monte! We're thrilled to be of service and keep your automobiles in top shape. Trustworthy and professional service is our specialty! ?⭐ #WalesAuto #TopService
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Thanks for the 5-star review! ? We're thrilled to be your go-to shop for quality work. Your trust means the world to us! #QualityService #TrustedAutoShop
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? Thank you for your kind words! ? We take pride in treating every vehicle like our own, providing accurate quotes, and delivering on our promises. ? We appreciate your trust and honesty. ? #CustomerAppreciation #WalesAutoRepair #HonestService
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? Thank you for your kind words! We're thrilled to hear that you found our team hospitable, caring, and helpful. ?? We appreciate your support and look forward to serving you again soon! #CustomerSatisfaction #FiveStars #WalesAutoRepair #NorthCanton
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Thanks for the kind words, Wade! ? We're proud to be North Canton's go-to auto repair shop. #TrustUs #NorthCanton #AutoRepair ?
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Thanks for the kind words, Marvalene! We're glad you appreciate our work. ? #NorthCanton #AutoRepair #CustomerSatisfaction ???
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Thanks for the kind words, Denise! We're glad you had a great experience with Todd. ? #WalesAutoRepair #NorthCanton
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Thanks for the amazing review, Dave! We're so glad you and your family have been using us for years. ? #NorthCanton #WalesAutoRepair #TrustThePros
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