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Wales Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(441 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in North Canton, OH, you’ve found us. Here at Wales Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a North Canton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Wales Auto Repair we understand what makes
If you’re looking for auto repair in North Canton, OH, you’ve found us. Here at Wales Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a North Canton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Wales Auto Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in North Canton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in North Canton, we are totally confident that Wales Auto Repair is the best option in town!
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Categories
Auto Repair, Oil Change, Transmission Repair
Contact
(330) 497-9398

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6834 Wales Ave NW North Canton, OH 44720-6331
Wales Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(441 Reviews)

TC
Tom C.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Tom stated that the business was great.
Recommended

TS
Tim S.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Tim said they were nice, informative and he recommends them.
Recommended
Todd G. from Wales Auto Repair responded on 02/16/2025 09:32 AM

We appreciate you taking the time to share your experience. It’s great to know that our team made a positive impression with their friendliness and information. Your recommendation means a lot to us; we promise not to let it go to our heads—well, maybe just a little. If you ever need assistance down the road, you know where to find us. Safe travels!


RS
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REX S.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
2011 Santa fe
Excellent service fair price. Great people
Todd G. from Wales Auto Repair responded on 02/11/2025 09:31 AM

We genuinely appreciate your feedback. It's wonderful to hear that our team not only provided excellent service but also kept things fair on your wallet. We always aim to pair great people with great service. If there’s anything else we can do for you, just drop by!


JR
Joe R.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Joe said it was good service and they kept him updated on the process.
Recommended
Todd G. from Wales Auto Repair responded on 02/06/2025 09:33 AM

We're glad to hear you had a good experience with us! Keeping you updated is just our way of making sure you don't feel like you're waiting for your car in the dark—because we all know how much fun that isn't. If you ever need us again, we're just a call away!


JM
James M.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
Category: Service
James said he didn't have any trouble with them. He absolutely recommends them and everything turned out good.
Recommended
Todd G. from Wales Auto Repair responded on 01/25/2025 09:32 AM

It's fantastic to hear that everything went smoothly for you! We always aim to keep things running with as little drama as possible – we’re auto repair, not an action movie. Your recommendation means a lot, and we’re glad we could be of service. If you ever need anything in the future, we'll be here, ready to help keep your wheels turning!


WS
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WADE S.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Routine maintenance & check for gas leak
Wales always does a good job you can trust them to do the job right
Todd G. from Wales Auto Repair responded on 01/17/2025 09:32 AM

We appreciate your kind words about our work! It's fantastic to hear that you find us trustworthy and reliable. Our team takes great pride in making sure every vehicle leaves our shop in top-notch condition. If we could give you a shiny medal for being a great customer, we totally would! Thanks for choosing us for your auto repair needs.


MH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Mark said they do a good job.
Recommended
Todd G. from Wales Auto Repair responded on 01/13/2025 09:32 AM

We appreciate your feedback! It's great to know that our hard work is recognized. We always aim for the stars, and it's nice to hear we hit the mark. If you ever have more insights or even a car conundrum, feel free to drop by!


MB
Mark B.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
Category: Service
Mark said he simply liked gong there, they gave him good service and fixed things right.
Recommended
Todd G. from Wales Auto Repair responded on 01/12/2025 09:32 AM

We're happy to hear that you enjoyed your experience with us! Our team takes great pride in delivering top-notch service and ensuring everything is fixed just right. We always aim to make repairs a bit less daunting—kind of like a pit stop for your car rather than a trip to the dentist. We appreciate your support and look forward to keeping your vehicle in tip-top shape!


MC
Monica C.
North Canton, OH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Monica said they had very good service.
Recommended
Todd G. from Wales Auto Repair responded on 01/03/2025 09:32 AM

We're pleased to hear you received excellent service during your visit! It's our mission to keep those wheels turning smoothly and make sure you’re back on the road in no time. Thanks for taking the time to share your experience with us. Your wheels will always find a friendly pit stop here!


SM
Sabrina M.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Sabrina said they always go there. They are the best in the area.
Recommended
Todd G. from Wales Auto Repair responded on 12/16/2024 09:32 AM

It's great to hear that you always choose us for your auto repair needs! We're dedicated to providing top-notch service, and it seems we're hitting the mark. If we could put a trophy on the wall for “Best in the Area,” it would already be there thanks to loyal customers like you. This just motivates us to keep being your go-to mechanics!


GS
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GARY S.
North Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Oil & filter change
During the oil/filter change, their safety inspection detected the five-year-old battery had only 50% charging availability with holding only a 27% charge. Especially now - Winter Season - the battery was changed. Again, the Wales Auto team did a great job.
Todd G. from Wales Auto Repair responded on 12/09/2024 09:31 AM

We appreciate your feedback! It sounds like our team was not only on top of your oil and filter change but also playing the role of battery detective. With winter around the corner, it’s always better to catch those battery blues early—nobody likes a grumpy car when the temperatures drop. We're glad you’re pleased with our service, and we're here whenever you need us—hopefully, next time the battery has a little more pep in its step!


JH
Josh H.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
Category: Service
Josh said they overcharged him and before he even had a chance to call them back to ask about it, they called him back and corrected it. Very honorable. He would highly recommend.
Recommended
Todd G. from Wales Auto Repair responded on 11/22/2024 09:32 AM

It’s fantastic to hear that we could sort things out for you, even before you had the chance to pick up the phone! We strive for transparency in our pricing, and it’s reassuring to know that you felt we handled the situation with honor. We appreciate your recommendation and hope to keep your vehicle running smoothly without any of the unexpected surprises. Here's to more hassle-free visits in the future!


DV
David V.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
Category: Service
David said they are great to work with and have helped his family for years. They're great guys.
Recommended
Todd G. from Wales Auto Repair responded on 11/21/2024 09:31 AM

We're glad to hear that you've had a solid experience with us over the years! It's always a pleasure to support families and their vehicles—consider us the friendly pit crew of your automotive adventures. Here's to many more smooth rides ahead!


JS
Jeff S.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
Category: Service
Jeff said the business is easy to work with, fair, and the cost is very good.
Recommended
Todd G. from Wales Auto Repair responded on 11/16/2024 09:32 AM

We're glad to hear that you found us easy to work with and fair. It's always our aim to keep everything on the up and up while making sure our prices make sense. We appreciate your support and are here whenever you need us next—no need for complicated contracts or hidden fees, just straight-up car care!


DB
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DAWN B.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
Excellent, Honest and Trustworthy
When you own a vehicle, you have to know someone that is honest and trustworthy to take it to. Wales Auto has always been my go to place for peace of mind, great service and excellent prices.
Todd G. from Wales Auto Repair responded on 11/14/2024 09:32 AM

We appreciate your kind words and are glad to hear that you find our service trustworthy. It's like finding that reliable friend who will always take your car to the doctor when it's feeling under the weather. At Wales Auto Repair, we strive to provide just that kind of peace of mind, along with our commitment to great service and fair prices. We're here for all your vehicle needs!

Service Coupons and Posts
🌟 Thanks for the glowing review! At Wales Auto Repair, we might not wear capes, but we sure do deliver superhero-level quality! 🦸‍♂️ Trust us, your ride will thank you! 🚗💨 #TrustedService #WalesAutoRepair
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We're thrilled to hear about your experience! ?? Timely service and modern payment options? Now that's what we call a smooth ride! ? Thanks for trusting us with your auto needs! #WalesAutoRepair #SmoothSailing
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We love when our amazing customers keep the good vibes rolling! ? Thanks for spreading the word about Wales Auto Repair. We're here to keep your wheels turning and your spirits high! ?? #CustomerLove #WalesAutoRepair
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We're revved up to hear you loved our pick-up & delivery service! ?? We aim to make your auto repair experience as smooth as the open road. Thanks for the appreciation! #WalesAutoRepair #CustomerCare
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?? No one likes chilly rides! We're thrilled we could warm things up for you with our speedy service! Thanks for trusting us with your heating system. Your comfort is our priority! ?? #WalesAutoRepair #HeatedSeatsHappySeats
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We're thrilled you're happy with the door handle fix ?? Thanks for the 5 stars! We're here for you with all your auto repair needs. #HappyCustomers #WalesAutoRepair
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Thanks for the 5-star review, Gary! ? We treat every vehicle like our own and always stick to our word. Your trust means a lot to us! #CustomerAppreciation #WalesAutoRepair
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Thanks, Ken! ? We're thrilled to hear that you had an awesome experience with us. Our team is committed to providing top-notch service! ?? #WalesAutoRepair #BestInTown
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Thanks for the 5-star review, Matt! Happy to have your car up to speed. We're glad you enjoyed our customer service and maintenance work. ?? #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Monte! We're thrilled to be of service and keep your automobiles in top shape. Trustworthy and professional service is our specialty! ?⭐ #WalesAuto #TopService
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Thanks for the 5-star review! ? We're thrilled to be your go-to shop for quality work. Your trust means the world to us! #QualityService #TrustedAutoShop
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? Thank you for your kind words! ? We take pride in treating every vehicle like our own, providing accurate quotes, and delivering on our promises. ? We appreciate your trust and honesty. ? #CustomerAppreciation #WalesAutoRepair #HonestService
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? Thank you for your kind words! We're thrilled to hear that you found our team hospitable, caring, and helpful. ?? We appreciate your support and look forward to serving you again soon! #CustomerSatisfaction #FiveStars #WalesAutoRepair #NorthCanton
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Thanks for the kind words, Wade! ? We're proud to be North Canton's go-to auto repair shop. #TrustUs #NorthCanton #AutoRepair ?
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Thanks for the kind words, Marvalene! We're glad you appreciate our work. ? #NorthCanton #AutoRepair #CustomerSatisfaction ???
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Thanks for the kind words, Denise! We're glad you had a great experience with Todd. ? #WalesAutoRepair #NorthCanton
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Thanks for the amazing review, Dave! We're so glad you and your family have been using us for years. ? #NorthCanton #WalesAutoRepair #TrustThePros
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