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Harbor Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,870 Reviews)
80

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
83
Total ReScores
4.4
ReScore Average
80
Net Promoter Score ®

Business Details

About

Harbor Hyundai is the newest addition to the Harbor Automotive family. Located in Long Beach, CA it is centrally located from Los Angeles, the South Bay, or Orange County. With over 8 ½ acres of new, used, and certified pre-owned vehicles, we can provide a vehicle for everyone’s needs. At Harbor we maintain some of the highest Harbor Hyundai is the newest addition to the Harbor Automotive family. Located in Long Beach, CA it is centrally located from Los Angeles, the South Bay, or Orange County. With over 8 ½ acres of new, used, and certified pre-owned vehicles, we can provide a vehicle for everyone’s needs. At Harbor we maintain some of the highest satisfaction scores in the district and strive to provide only the best in customer service. We believe in a non hassle approach and help to provide answers to your questions whether you’re purchasing a brand new Genesis or coming in for your routine maintenance. We look forward to welcoming you to Harbor Hyundai, “A New Generation of Value.” ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(866) 967-2242

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
3720 Cherry Ave Long Beach, CA 90807
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,870 Reviews)

TZ
gravatar
Todd Z.
Grand Prairie, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2024
0
Category: Service
Unethical dealer fees
I used the Sam's Truecar site and found a used 21' Santa Fe at Harbor Hyundai that came back with an offer of $22,412 including taxes and fees. I wanted to make sure there were no extras, even though they are supposed to be disclosed on Sam's Truecar. I emailed the salesman what my offer from Truecar was, and asked if there were any dealer adds, clear coat, or protection packages. He emailed me back the following, "We do have dealer installed anti-theft, Permaplate Paint and Interior Protection, 3M door edge and door handle cup protective coverings and lifetime battery ($4496)." $4496 in dealer adds, and this is supposed to be a reputable dealer. I explained that Truecar doesn't show any of these bogus fees. This was his response, "I'll take your concern to our management team. If you do not see value in protecting a vehicle you would be purchasing, then I can understand, but none of the protections we offer are bogus, they are items that many of our clients see the value in protecting the vehicle and prevent theft loss." Are you kidding me with that garbage, $4496. If they were honest, wouldn't they offer these packages as optional. Of course not, they want to trick unaware car buyers, one of which could be your grandmother. Ask them to verify their cost on these add ons. Completely unethical, stay far, far away from this dealership.
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