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Gurnee Hyundai

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(2,586 Reviews)
42
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
179
Total ReScores
4.3
ReScore Average
42
Net Promoter Score ®

Business Details

About

Gurnee Hyundai is part of the Bob Rohrman Auto Group, which has been in business for over 30 years! We are located on Grand Avenue in Gurnee, IL. Our technicians are trained by Hyundai to ensure you get the very best quality for your maintenance and service needs. Call us today or visit our website to schedule your next service Gurnee Hyundai is part of the Bob Rohrman Auto Group, which has been in business for over 30 years! We are located on Grand Avenue in Gurnee, IL. Our technicians are trained by Hyundai to ensure you get the very best quality for your maintenance and service needs. Call us today or visit our website to schedule your next service appointment. We look forward to seeing you soon! ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(847) 249-1300
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
6251 Grand Avenue Gurnee, IL 60031
Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(2,586 Reviews)

SS
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Sheila S.
Naperville, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2024
0
Category: Service
Avoid at all costs
This dealer made me purchase a nearly $700 device called Recovr, which Hyundai USA told me was unnecessary. The device was never even installed in my car. They have been less than helpful in getting my Bluelink set up and I discovered it was not activated which cost me more money. Calls to their management go unanswered. Buyer Beware!!!!

Update: I have had to make complaints to the IL department of Consumer Protection and the BBB. While they eventually refunded me money for the device they have refused to refund me the taxes I paid on the device (over 11% of taxes). I have yet to hear from any management staff member nor have I received and apology. PLEASE be careful purchasing there.
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