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Gristmill Motors

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 Reviews)
97
Write a Review

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Gristmill Motors Sales and Service is a trusted name in the automotive industry, known for providing high-quality vehicles and top-notch maintenance services. With a commitment to exceptional customer service, Gristmill Motors offers a wide selection of used cars, trucks, and SUVs, as well as a state-of-the-art service center staffed by Gristmill Motors Sales and Service is a trusted name in the automotive industry, known for providing high-quality vehicles and top-notch maintenance services. With a commitment to exceptional customer service, Gristmill Motors offers a wide selection of used cars, trucks, and SUVs, as well as a state-of-the-art service center staffed by certified technicians. Whether you're looking to purchase a vehicle or keep your current one running smoothly, Gristmill Motors is the perfect destination. ...more

Categories
Contact
(413) 569-1004
Visit Website
Closed
Business Hours

Business Hours

Mon
9:30 AM - 5:30 PM
Tue
9:30 AM - 5:30 PM
Wed
9:30 AM - 5:30 PM
Thu
9:30 AM - 5:30 PM
Fri
9:30 AM - 5:30 PM
Sat
10:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
622 College Hwy Southwick, MA 01077
Get Directions

Affiliations

Gristmill Motors' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 Reviews)
Write a Review
Recent Reviews
KG
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Kelley G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
10
Great Service
Car was fixed in no time and at a very reasonable rate! Highly recommend Grist Mill Motors!
BT
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Barbara T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
10
Professional
Have been using Grist Mill for years now. Tim always listens and when he can’t see or hear a noise I am concerned about- he doesn’t dismiss it. He takes time and goes further, usually wondering how I knew. I recommend Grist Mill.
Tim W. from Gristmill Motors responded on 02/28/2025 08:20 AM

Thank you Barbara much appreciated.

DB
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Dalton B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
10
Reliable and quick work
Reliable and quick work, good pricing and respectful staff
Tim W. from Gristmill Motors responded on 02/15/2025 06:47 AM

Thanks Dalton I appreciate it!

RC
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ROC Stone Development C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
10
Great service
Quick service
Tim W. from Gristmill Motors responded on 02/15/2025 06:48 AM

We're glad to hear you appreciated the quick service! At Gristmill Motors, we know that time is of the essence, and we aim to get you back on the road as swiftly as possible. If you ever need assistance again, you know where to find us!

CR
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Chad R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
10
Great experience, would go back
Tim did a great job. Would definitely go back
Tim W. from Gristmill Motors responded on 01/17/2025 05:10 AM

We appreciate you taking the time to share your experience! Thank you Chad.

CS
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Chris S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
10
Quick and easy
Awesome work, amazing staff, love the undercoating
Tim W. from Gristmill Motors responded on 01/17/2025 05:11 AM

We really appreciate your feedback about our awesome work and amazing staff. It’s always great to hear that the undercoating hit the mark! We aim to keep your vehicle looking good and rust-free. Thank you Chris.

CL
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Cynthia L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
9
Excellent service excellent price
I am a longtime customer of gristmill auto. I keep coming back because they always do a great job!!!
Tim W. from Gristmill Motors responded on 12/07/2024 08:45 AM

Cindy I appreciate your loyalty. 

CL
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Christopher L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
10
They fixed a problem other shops couldn't diagnose
Great work and expertise
Tim W. from Gristmill Motors responded on 12/07/2024 08:47 AM

Thank you Chris I appreciate it!

DS
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Daniel S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
10
Quick Quality Service with Integrity
Gristmill Motors does quality with and get you in quickly. They also won't try to upsell you in things you don't need and will let you know when other shops are trying to scam you.
Tim W. from Gristmill Motors responded on 11/23/2024 07:17 AM

Thank you Dan I appreciate it. We believe inquality service without the fluff. Your support means a lot as we continue to keep our customers informed and their vehicles running smoothly. If you ever need help in the future, you know where to find us!

DJ
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Dwayne J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
10
Undercoated
Great place
Tim W. from Gristmill Motors responded on 11/04/2024 11:28 AM

Thank you Dwayne appreciate it.

DB
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derek b.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
10
Great shop , NHOU oil undercoat service
I’ve been coating my vehicles since new here , really prevents the rusting out that happens in the northeast. I recommend gristmill motors
Tim W. from Gristmill Motors responded on 11/04/2024 11:30 AM

We're glad to hear that our coating has been keeping your vehicles looking good. Thank you Derek.

TV
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Thomas V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2024
10
Great place
Always fixed right the first time
Tim W. from Gristmill Motors responded on 10/12/2024 09:56 AM

Thank you Tom I appreciate it!

MS
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Michael S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
10
Gristmill Motors
Gristmill Motors in Southwick provided me with superior service today ! I had them spray New Hampshire Oil Undercoating to the underneath of my car . I was able to watch from the waiting room . I was able to see that they took no short cuts during the service . Also a very friendly , courteous environment .
Tim W. from Gristmill Motors responded on 10/11/2024 05:08 AM

Thanks Mike good luck with everything we talked about.

DG
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David G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
10
Service
The appointments are always on time he does a very good job he's knowledgeable professional and fair
Tim W. from Gristmill Motors responded on 10/11/2024 05:10 AM

We're glad to hear that your appointments have been punctual and that you're happy with the service! Thank you David.

PB
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Philip B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
10
Gristmill motor
I had a good visit at Crisswell motors I will come. I will go there again and recommend to others.
Tim W. from Gristmill Motors responded on 10/04/2024 09:54 AM

 Your recommendation means a lot.Looking forward to seeing you again! Thanks Phil

Displaying Review 1 - 15 of 45 in total
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