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Griesbach Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(939 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
87
Net Promoter Score ®

Business Details

About

Griesbach Auto of Wausau is Your Trusted Dealership Alternative! Specializing in Brakes, Oil Services, Maintenance Services, Timing Belts, Transmission Services, Diagnostics, and Used vehicle Sales. Griesbach Auto of Wausau is Your Trusted Dealership Alternative! Specializing in Brakes, Oil Services, Maintenance Services, Timing Belts, Transmission Services, Diagnostics, and Used vehicle Sales.

Categories
Auto Repair, Car Maintenance, Used Car Dealer
Contact
(715) 203-8808

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4302 Stewart Ave Wausau, WI 54401
Griesbach Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(939 Reviews)

DH
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Don H.
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
10
Top notch service
As always top notch service on our 2017 ford with headlights burning out, they found the issue with bad plug in

SC
Scott C.
Boerne, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2023
verified customerVerified Customer
10
Great Crew
Brian and Justin are both great. Great customer service and both worked so hard to get me back on the road.
Jon G. from Griesbach Auto Service responded on 09/25/2023 07:54 AM

Thanks Scott for tking the time to review our business! We really apprciate it!


Verified Customer
Saint Paul, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2023
verified customerVerified Customer
10
Great Service
They were able to look at our car right away and got back to us right away. Great communication and great customer service. Overall we were very satisfied with their service.
Jon G. from Griesbach Auto Service responded on 09/25/2023 07:54 AM

Thanks for the great review! We really appreciate it!


JT
Johana T.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2023
verified customerVerified Customer
10
Saved us!
In less than 24 hours Brian and his team were able to diagnose and repair our vehicle after traveling from Florida to Wisconsin and breaking down! Feeling stranded and overwhelmed, Griesbach came to our rescue by properly diagnosing our vehicle with a bad alternator that had been previously replaced in Florida back in May. We are beyond grateful for how quickly this shop was able to repair our car to get us on the road safely back to Florida. I know they think it’s their job but to us we felt like they saved us. We can’t thank them enough!
Jon G. from Griesbach Auto Service responded on 09/25/2023 07:53 AM

Thanks for taking the time to review our business, we really appreciate it!


OA
Olivia A.
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2023
verified customerVerified Customer
10
Great service!
Big fan of Griesbach Auto, they buffed my headlights along with the service they provided and always give me a thorough update on my car needs. Great people!
Jon G. from Griesbach Auto Service responded on 09/25/2023 07:52 AM

Thanks Olivia for the posotive review! We really appreciate your business!


MC
Michael C.
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2023
verified customerVerified Customer
9
Excellent service reasonably priced
Prompt attention to my vehicle was the best part of my overall experience. Well, one of the best parts. The other high point was the quality of the work and the reasonable price for the work that was completed on my Toyota vehicle. Definitely would recommend Griesbach auto service.

AN
Andy N.
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2023
verified customerVerified Customer
10
Professional and courteous
Work was done in timely manner. Repair was excellent and technician is friendly.
Jon G. from Griesbach Auto Service responded on 07/18/2023 07:03 AM

Andy, Thanks for the the great review! We really apprciate your busines!


GW
Gary W.
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2023
verified customerVerified Customer
10
Excellent service and quality work performed
Excellent service and quality work performed
Jon G. from Griesbach Auto Service responded on 07/18/2023 07:03 AM

Gary, thanks for taking the time to review our business! We really appreciate your business!


LH
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Luke H.
Weston, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2023
verified customerVerified Customer
10
Holiday weekend flat tire.
Discovered flat tire on my vehicle on a Friday before the start of a long holiday weekend. I have have my vehicles service by Griesbach Auto Service Weston for years. My flat happened in the parking lot at work, which is only a mile from the Griesbach Auto Service Wausau location. I called the Weston location and I was transferred to the Wausau location because it was much closer. I talked with Brian who was able to get me in at 3:45 right after work. Thankfully I had a battery jump pack with compressor in my vehicle. I filled my tire with enough air to slowly nurse it to the Wausau location. Cody was waiting for me and got me right. It was the Friday before the long 4th of July weekend. I knew Cody and Scott, who worked on my tire, wanted to get out of there and start their long weekend but they stayed to fix my tire. Had they not stayed, I would have had to wait until Wednesday to get my tire fixed. NOW THAT’S CUSTOMER SERVICE and why I keep coming back to Griesbach Auto Service! Brian, Cody, and Scott turn a major headache into a minor inconvenience. They fixed my tire and got me back on the road in 45 minutes. Thank you to the Griesbach Team!
Jon G. from Griesbach Auto Service responded on 07/18/2023 06:56 AM

Luke, I am happy we were able to take care of your tire that day. We really appreciate your business!


JP
Jamie P.
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2023
verified customerVerified Customer
10
Excellent
They got me in and out in a reasonable time, with my job that is extremely important to me and they are very friendly and informative.
Jon G. from Griesbach Auto Service responded on 07/18/2023 06:54 AM

Jamie, Thanks for taking the time to review our business. We really appreciate your business!


Verified Customer
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2023
verified customerVerified Customer
10
Amazing
Great service!
Jon G. from Griesbach Auto Service responded on 07/18/2023 06:55 AM

Thanks for the taking the time to review our business! We really appreciate it!


KZ
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Karla Z.
Stevens Point, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2023
verified customerVerified Customer
10
Pristine, Customer Service and Care for my safety and the safety of my vehicle.
Pristine, cleanses. Amazing customer service. Bathroom are so clean. Staff is outstanding with any questions. Brian, is remarkable on the phone, regarding calling customers back. Best, place in Central Wisconsin to have your vehicle serviced.
Jon G. from Griesbach Auto Service responded on 05/23/2023 07:01 AM

Karla, we really apprciate the kind words. Thank you for trusting us with your vehicle service.


TH
Tassa H.
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2023
verified customerVerified Customer
10
Awesome job
Really friendly staff... they do excellent work and are fast and efficient. I definitely recommend them
Jon G. from Griesbach Auto Service responded on 05/23/2023 07:03 AM

Tassa, Thank you so much for taking the time to review our business! We really appreciate it!


Verified Customer
Fond Du Lac, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
verified customerVerified Customer
10
Very helpful!
Very helpful and gave good recommendations! I could tell they cared about giving me good service!
Jon G. from Griesbach Auto Service responded on 05/23/2023 07:03 AM

Thanks for the great review! We really apprciate it!


KJ
Kristine J.
Wausau, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2023
verified customerVerified Customer
10
Awesome service!
Estimate was provided timely, very thorough with recommended repairs prioritized and estimated cost of each repair subtotaled. Work was completed early and under budget. Great place to take your vehicle! Highly recommend!!
Jon G. from Griesbach Auto Service responded on 05/23/2023 07:04 AM

Kristina, Thank you for taking the time to review our business! We really appreciate it!

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