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Greg Leblanc Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,208 Reviews)
81
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Score Details

5 stars
83%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
43
Total ReScores™
4.7
ReScore™ Average
81
Net Promoter Score ®

Business Details

About

Greg Leblanc Hyundai is conveniently located in Houma, LA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Greg Leblanc Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Greg Leblanc Hyundai is conveniently located in Houma, LA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Greg Leblanc Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(985) 219-1177
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
218 South Hollywood Road Houma, LA 70360
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,208 Reviews)
Write a Review
Recent Reviews
FA
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Ferrell A.
Bourg, LA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/22/2024
0
Category: Service
Absolutely horrible
Look, honestly do yourself a favor and just go somewhere else. If you read the other reviews it's very obvious they were written by a staff member or a service. I'm not gonna sit here and describe the lack of service or knowledge that they possess because it gets lost in the shuffle. But i assure you, you are better off just going somewheres else. The person I dealt with in service is not only unknowledgeable about the products they sell but also very defensive about the bad advice that they give. Very obvious the job did not come with any previous experience. An honest review.
JR
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Joey R.
Cut Off, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2023
10
Category: Service
Still the same great service!
My wife and I brought her Palisade in for servicing, and they were prompt, courteous and friendly. While there, I test drove a Hyundai Santa Cruz with Shelby Louisne. He was great, answered all of my questions, was very courteous and was not pushy at all, a really great man. Thank you, Shelby! I found the Santa Cruz to be a very nice truck, capable of meeting my towing and everyday needs. It was well appointed, drove well and seemed to have some get up and get out the way for a four cylinder. It would be great if they offered it with a six cylinder.
CO
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Casey O.
Houma, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2023
10
Category: Service
Best service experience!
After my car keys were stolen, Mrs. Suzette was absolutely wonderful!! She was able to squeeze me in to get my new keys programmed.

Thankful for her!
CP
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Cade P.
Monroe, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2023
10
Category: Service
Service made it quick and easy!
Spoke with Austin over the phone about purchasing a Highlander and then made the trip of 5 hours to pick it up. My trade in was done over the phone with pictures, and Austin had the vehicle clean and with a full tank once I arrived. Everything from finding the right vehicle, to financing with Donna was great! Would recommend!
MM
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Mark M.
Porter, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2023
10
Category: Service
Wish they were closer
We drove from the Houston area. 5 hours away. Austin and Donna were fantastic to deal with. We basically bought our 2023 Tucson over the phone. Their prices were what they said they were. No bait and switch here, we figured it up and we saved almost 10,000 by purchasing here. Well worth the drive, we'd do it again if needed. Great job y'all ?
LM
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Laurie M.
Gulfport, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2022
10
Category: Service
Best experience ever buying a car!
I am so glad we drove the 2 hours to buy my new car. I can honestly say, I was so impressed that a General Manage would call a customer like he did and he is why I drove that far. I can't thank General Manager Derrick Elk, Finance Manager Arron Jackson, and my very awesome Sales man Shelby Louisne you made this one of the best experiences ever.
You can be sure I will recommend you all to everyone!
Thanks again,
Laurie
LM
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Laurie M.
Gulfport, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2022
10
Category: Service
Best experience ever buying a car!
I am so glad we drove the 2 hours to buy my new car. I can honestly say, I was so impressed that a General Manage would call a customer like he did and he is why I drove that far. I can't thank General Manager Derrick Elk, Finance Manager Arron Jackson, and my very awesome Sales man Shelby Louisne you made this one of the best experiences ever.
You can be sure I will recommend you all to everyone!
Thanks again,
Laurie
BM
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Bobby M.
Thibodaux, LA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2022
9
Category: Service
Excellent
Bought a 2017 Jeep renegade. From day one the salesmen (Aaron) was very professional & on point to get me what I wanted & still could afford, unlike other dealers who just want to get you in something new to make the top dollar & but you in debt. Between Mr. Aaron,Mr. Byron, & Mrs. Suzette I was very pleased & comfortable with the whole experience of my purchase. Thanks to the whole crew. I would definitely purchase my next vehicle in the future with them. I gave 4 stars only because detail could have been a little better.
GC
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Gayleen C.
Houma, LA
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
Very professional and kind
LD
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Larry D.
Houma, LA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customerVerified Customer
6
Category: Service
Service was very efficient. A lag in appointment time but understandable in today’s climate.
My first service was on point. My sales experience was somewhat disappointing but all’s well that ends well.
Verified Customer
Houma, LA
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/22/2022
Service Type: Repair
verified customerVerified Customer
5
Category: Service
Engine replaced
We had 95k miles on a 2016 sonata and the engine locked up. Had no problem with getting the engine replaced under warranty. But when we got the car back the driver door had about a 6” scratch and the dealership said that they didn’t do that.
DERRICK N E. from Greg Leblanc Hyundai responded on 02/26/2022 10:57 AM

Called Mr. Clark and talked to him about the scratch we may have put on his car. We have already offered touch up paint and trying to buff out the scratch to make it look better. I offered to take a look at it myself and see if we could get our paint guy to even touch it up. Scheduled to come see me with it next week to try to help. Customer was happy to hear and will get his wife to bring it to me.

CD
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Carol D.
Houma, LA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change appointment
Everyone in the service department was friendly and courteous. My car was ready in a reasonable amount of time and while I was waiting I enjoyed popcorn and a Coke.
Verified Customer
Thibodaux, LA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil Change visit
My service visit was done quickly and the service was very satisfactory.
Verified Customer
Lockport, LA
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great
I have never a problem with their service
LT
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Larry T.
Thibodaux, LA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change visit
My service visit was quick and the waiting area was nice and comfortable. Also, the Wi-Fi available helped to past the time.
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