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Greatwood Automotive Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,866 Reviews)
95

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

For over a decade, Greatwood Automotive Center has served customers throughout Sugar Land, Richmond, Rosenberg, and Fort Bend County, providing affordable repair and maintenance services for all vehicle makes and models. Our ASE certified technicians are not only expertly trained, they are also ready to communicate the issues they find For over a decade, Greatwood Automotive Center has served customers throughout Sugar Land, Richmond, Rosenberg, and Fort Bend County, providing affordable repair and maintenance services for all vehicle makes and models. Our ASE certified technicians are not only expertly trained, they are also ready to communicate the issues they find with your vehicle and offer the right recommendations – even when that means that no repairs are necessary. ...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(281) 343-8310

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
1520 Crabb River Rd Richmond, TX 77469-5623
Greatwood Automotive Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,866 Reviews)

MQ
gravatar
Mohammed Q.
Sugar Land, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/10/2024
2
Secondary damage after repair
I turned my car in for repair on November 20th 2024 for body repair. It was completed today December 10, 2024. I accepted the car in good faith. When I drove the car I found out low tire pressure of 18 pounds while other tires were in perfect position and upon checking a nail was in the tire. Management refused to accept responsibility and was very unprofessional. They advised me that car came with the nail.
This was absurd. Had the tire brought in with nail it would have collapsed. 20 days is a a fully long time.

I was treated unprofessionally unethically I and was deeply disappointed. I demanded compensation for this which was rejected.

I would not advised anyone to use this shop.
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