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Gibbs Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(990 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
4.5
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(770) 761-1119
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1098 Dogwood Dr SW Conyers, GA 30012
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Gibbs Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(990 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Satisfied
Gibbs offer excellent and professional automotive services. Fair and affordable prices.
Verified Customer
Conyers, GA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Good service
Good service- quick and dependable
Verified Customer
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
John C
Great experience the work and price was on time.
MG
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Mr./Ms. G.
Ford Transit Chassis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Service
Great Service
MG
gravatar
Mr./Ms. G.
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Service is awesome
I have use Gibb's Garage for many,many years great service.
LD
LARRY D.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Ford F150 Bumping
Took truck in for a bumping noise in front suspension. Hector found the problem and made the repairs. Hector and the staff were very nice and great to work with.
GH
GREG H.
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Had my oil changed
I went in for a tune up but was told I didn't need one alot of shops would have did it anyway very honest
Verified Customer
Lithonia, GA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Mechanical work
For the work that was performed on my vehicle, the pricing was fair. I was informed before the work was done of what was needed. They worked within the time frame that they initially gave. The Staff was very friendly and knowledgeable.
VM
VICKIE M.
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Never have I experienced a more well run automotive shop. Everyone was kind and courteous! And it was so clean! I will highly recommend to others.
See above
YH
Yashia H.
Covington, GA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Yashia said everyone was very courteous, they let her know what the problem was and what it would take to fix it.
Recommended
RL
Richard L.
Decatur, GA
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
Category: Service
Richard said he has been there before and they are a good service.
Recommended
DW
gravatar
DONALD W.
Cadillac CTS-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Mount and balance tires.
Service was excellent as always. They are always friendly and professional. I couldn't imagine taking my vehicle elsewhere. Thank you!
Verified Customer
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Long but good
They were very polite and professional
WP
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WILLINGTON P.
Conyers, GA
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great Service
The team a Gibbs Auto are great. The tech's know their stuff, they let you know up front what's going on with your car and what it will take to get you back on the road in a timely manner. Keep up the good work.
VC
VICTORIA C.
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Honesty is Key
I have been to several shops and this is the first one that I could feel the HONESTY in the first sentence of our conversation. They have a heart for people and provide services for your vehicle with all the hype. You get what you need not what they want you to get. Required repairs without all the up selling and fear tactics with it. Gibbs Automotive is truly appreciated and will continue to have my business with all my automobiles. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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