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Gibbs Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,029 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
4.5
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(770) 761-1119

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1098 Dogwood Dr SW Conyers, GA 30012
Gibbs Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,029 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
The Best
Wonderful people, great service, and awesome work

OE
OPAL E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
7
Fixed turn signal shortages both right ablnd left
This was my first time time going to Gibbs Automotive, I was a little apprehensive at first. However, the problem was fixed and I did have some additional work done today.

Thak you Josh and your Team.

RJ
Raymond J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Very good customer service
This is a very good automotive company they have really really good service man and they cater to you

LD
LARRY D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Heater Core Replacement
Repair was good and all working ...

RC
RICHARD C.
Conyers, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
9
Could not believe how fast they replaced my outside passenger mirror. Very impressed. Great job
Could not believe how fast they replaced my passenger side mirror. Great job! Thanks

MR
miguel r.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Alignment
Great service great job and Curtis

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
0
Very nice and professional
This is my first time during business with them. I will definitely go back again. They were very helpful and I’m professional.

RR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great reliable service
I had been looking for a reliable and trustworthy auto service for quite a while. I usually ended up disappointed. I have used Gibbs now for at least three times and always leave there satisfied. Everyone there makes you feel comfortable. I fully expect to be using, and referring, them for a long time to come.

JS
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JANITA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Transformed my car
Gibbs caught my bad tires when I went in for an oil change and discovered they were the wrong size and bald. They were able to get me 4 great tires, fix a tire sensor and oil change having me drive away in a very smooth running new car! I couldn't believe it was mine it drove so smooth..... Thank you Gibbs Garage!!!

RW
ROGER W.
Conyers, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Hot air
Ac blowing out hot air,they checked it out replaced parts as needed got me going blowing out ice cubes fair and honest thanks again for a good job

AR
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ANTOINETTE R.
Conyers, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Service inspection
This place is great, and Hector is the best he is very respectful and knowledgeable. To top it off pricing was reasonable. I have already started recommending Gibbs to individuals. Use them you won't be sorry.

LB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
This was my first visit to Gibbs Automotive they came highly recommended I received updates about my vehicle and received it as they scheduled it would be ready. I was surprised that they do not offer a military discount for those who have serviced.
This was my first visit to Gibbs Automotive they provided great service. I was very surprised that they do not offer a military or senior citizen discount.

MR
MARK R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
.Great Customer Service
Tamara was a pleasure to talk with, and Charlie knows his stuff checked my Ford F150?.after I had it serviced @ another location and corrected the problem, he was about the repair / service and not about the money.
The name is your reputation, Gibbs has my vote for car repair and service and I will recommend family and friends to them speak to Tamara and ask for Charlie.
KUDOS to Gibbs

DW
DEBORAH W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Good people
Diagnosis of problems done timely and cost-effective. Staff helpful and friendly.

Verified Customer
Conyers, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Can't go wrong
I keep returning because the service is awesome, truthful and great turnaround! You can't go wrong using Gibb's!
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