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German Car Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(597 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Lacey WA, you’ve found us. Here at German Car Service we work hard to earn your trust and loyalty. We know how important it is to find car service you can rely on, so your satisfaction is our top priority each and every day.

Here at German Car Service we understand what makes customer service truly
If you’re looking for auto repair in Lacey WA, you’ve found us. Here at German Car Service we work hard to earn your trust and loyalty. We know how important it is to find car service you can rely on, so your satisfaction is our top priority each and every day.

Here at German Car Service we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Lacey offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
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Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(360) 491-6443

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6215 Martin Way E Lacey, WA 98516

Affiliations

ASE
German Car Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(597 Reviews)

CS
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent
Met all satisfaction and got everything fixed in a timely manner

SD
Sylvia D.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Sylvia said they did an awesome job and fixed her vehicle promptly.
Recommended

DM
Dolores M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Better Service close to home
After my purchase in autumn 2011, my car’s annual service was performed at the dealership. But I will entrust the care of my mini cooper to German Car Service hereafter:
…I dropped into the business, because a friend had recommended GCS, based upon her experience; I was asked pertinent questions about my concerns, and where I had most recently taken my car for service (to the dealership, a month earlier). Jose recorded the VIN and gave me a written estimate of the charge; we scheduled a service appointment for early on the next business day.
…Several vehicles (including two newer mini coopers) waited in the front car park; I expected to collect my car at end of day, but received the call mid afternoon.
…Jose gave me a concise printed outline of the work GCS had performed, and asked again who had done the previous work (because of a task left undone); GCS corrected that omission. I paid the bill (as estimated) and pocketed the receipt.
…My mini cooper is performing as it should.
Jose’s manner was professional, thorough, focused; he inspired trust.

LG
gravatar
LYNN G.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Very honest and helpful
Been going years very honest

JH
Jacob H.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Jacob said they were professional.
Recommended

JV
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JOSH V.
Olympia, WA
BMW M340i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Highly recommend
I highly recommend German Auto. It's the only place I take my BMW too.

AD
Abel D.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Abel said his experience was really good.
Recommended

MH
MELISSA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Excellent service!
I’m always able to get in right away to schedule a service on my vehicle. They are extremely friendly, honest and easy to work with.

KB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Good experience
I came in on the wrong day for car service and they still got me in. They are always up front and never pushy.
The owner seems trustworthy.

JP
JEN P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Great service
I’ve had German Car Service maintain my Audi A4 for several years now and I’m always happy with their upfront pricing and thorough service. Highly recommend them!

FV
FRED V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Excellent service and quick.
Excellent service and knowledge of problem solving. Go Lions!!!

MJ
Mike J.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
Category: Service
Mike said it's always good when he goes there.
Recommended

JS
Jay S.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
Category: Service
Jay said perfect.
Recommended

RT
Ronald T.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
Category: Service
Ronald said they give him ideas on how to work with his vehicle.
Recommended

Verified Customer
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Never Disappointed
When you find a place that makes you feel comfortable, you have to let others know. Granted my vehicle isn’t showing up there on a truck with a blown rear end or tranny. It’s all scheduled maintenance so far. So when that time does come around you’ll never be Disappointed!!
Service Coupons and Posts
We're thrilled to hear you had a great first experience with us! 🚗✨ Jose and the team are all about caring for your car without the sales hustle—just good vibes and quality service. Can't wait to see you again! #CustomerSatisfaction #GermanCarService
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We're revved up to hear you think our customer service is excellent! ?? We strive to keep our service as smooth as a well-tuned engine. Thanks for choosing us! #CustomerSatisfaction #GermanCarService
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Thanks for the kind words! We’re revved up to hear you loved our work! ?? Your car is our canvas, and we love making it a masterpiece. See you on your next pit stop! #GermanCarService #AutoMagic
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Thank you for the awesome review! ? We're thrilled to keep your Mercedes running like a dream! ?? Jose is always ready to help, ensuring you get the best service. Your confidence in us means everything! #GermanCarService #MercedesMagic
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We're thrilled to hear you had a stellar experience! ?✨ Big shoutout to our Service Manager, Jose’—our automotive superhero! ?‍♂️ Your trust means the world to us. Thanks for making us your go-to for all things German! #GermanCarService #CarCareExperts
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We're thrilled you had such a great experience! ?✨ Our team loves keeping things on track, and we're glad Jose and the techs hit the nail on the head for your car. Here's to smooth rides ahead! Cheers to great service! ?️ #GermanCarService #CustomerCare
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? Thank you for the glowing review! We're thrilled to be your trusted choice for keeping your Mercedes in tip-top shape. Your kind words make our day! ?✨ #CustomerSatisfaction #GermanCarService
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Thanks for the 5-star review, Fernando! ? We're thrilled to hear that your Z4 is running smoothly. Our team is always here to provide top-notch service and helpful advice. Keep cruising with confidence! #GermanCarService #CustomerAppreciation
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?? Thanks for the 5-star review! We're thrilled to hear that your car is zooming along smoothly. Our team is glad to have you back on the road. #GermanCarService #HappyCustomers
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We're over the moon to hear your experience was stellar. Our team takes pride in providing honest and attentive service. Keeping you on the road is our top priority! ? #CustomerAppreciation #GermanCarService
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? Thanks for the stellar review! ? We take pride in providing excellent customer service and maintaining a spotless environment. Your support means the ? to us! #CustomerSatisfaction #GermanCarService
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? Thank you for the stellar review! ? We're thrilled to hear that you had an exceptional experience with us. Your kind words are the fuel that drives us! ?? #GermanCarService #CustomerAppreciation
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? Thank you for the excellent review! We're thrilled to hear you had a great experience with us. ?? #CustomerAppreciation #GermanCarService #Lacey
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Thank you Randy! ? We're thrilled to hear that you had a great experience with us. #GermanCarService #Lacey
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Thanks for the great review, Paul! ? We're so glad you felt comfortable bringing your BMW to us. We'll always keep you informed and provide the best service possible. #Lacey #GermanCarService #OilChange #BMW ?
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???? #Lacey #ServiceDoneRight ?
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