business image

German Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(513) 486-1810

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1101 Reading Road Mason, OH 45040
German Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 Reviews)

SC
Stephanie C.
Cincinnati, OH
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
A service
Friendly, competent staff
Dietmar F. from German Auto Repair responded on 02/23/2025 09:39 AM

We appreciate your feedback about our friendly and competent team! It’s always nice to know that our efforts to provide a welcoming atmosphere and top-notch service are hitting the mark. If you ever need anything else, just give us a shout. We’re here to keep your vehicle running smoothly and to make the experience as pleasant as possible.


KL
gravatar
Kristopher L.
Middletown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
10
Professional and Quality Service
German auto repair did an excellent job diagnosing and repairing my car and they were able to complete the repairs in a very timely manner. Very friendly Father/son team who answered all of my questions. I would absolutely recommend them.
Dietmar F. from German Auto Repair responded on 02/11/2025 09:38 AM

We appreciate your feedback! It’s wonderful to hear that our father-son duo was able to get your car back on the road and had time to chat along the way. We aim to keep our customers informed and happy, much like a good family reunion—minus the awkward questions about your love life! Your recommendation means a lot to us, and we're here if you need anything else. Safe travels!


Verified Customer
Morrow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Hidden Gem
After a recent oil change appointment at our local dealer we were given a quote for a recommended repair and some routine maintenance. No surprise, it was a LOT.

After a quick search for independent shops in our area, we saw that German Auto had a solid 5 star rating with several reviews highlighting their fair prices and outstanding customer service. We're very happy to say these reviews were spot-on. Our experience was great from drop-off to pick-up.

We highly recommend giving them a call for your next repair or service.
Dietmar F. from German Auto Repair responded on 02/10/2025 09:39 AM

It sounds like you hit the jackpot with us! We're happy to hear that our fair prices and customer service lived up to the hype. From the moment you dropped off your vehicle to the grand reunion at pick-up, we aim to provide a smooth ride—both literally and figuratively. If you have any more service needs, consider us your pit crew! Your recommendation means a lot, so thank you for sharing your experience.


KL
gravatar
Kris L.
Middletown, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/06/2025
verified customerVerified Customer
10
Professional and quick
Brought my car in for service…as referred to German Auto Repair. The diagnosed the issue and was able to fix it within a day. Very nice Father/Son team….i highly recommend!

AB
Almeida B.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great Service.
My GL450 was having some issues with the airmatic/suspension (terrible bumpy rides). They took care of it so quickly and got it back to riding smooth. Such a great service and fair price. They have gained a client for life.
Dietmar F. from German Auto Repair responded on 02/02/2025 09:40 AM

Vielen Dank für Ihr Feedback! Es freut uns, dass wir die Airmatic-Probleme Ihres GL450 so schnell lösen konnten. Ein sanfter Fahrstil ist schließlich das Geheimnis für entspannte Reisen. Wir hoffen, Ihre nächste Fahrt bleibt genauso geschmeidig! Willkommen in unserer Autofamilie – wir freuen uns darauf, Ihr Fahrzeug auch in Zukunft gut betreuen zu dürfen.


GN
Gerhard N.
Mason, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Professional and very knowledgeable
We had our Audi Q7 checked out for oil leak. Chris was very accommodating getting us in quickly and provided guidance what needs to be fixed and how long it will take. Great place highly recommended.
Dietmar F. from German Auto Repair responded on 02/01/2025 09:40 AM

Es freut uns zu hören, dass Sie mit unserem Service so zufrieden waren! Wenn es um Öllecks geht, möchten wir sicherstellen, dass Ihr Audi Q7 weiterhin wie ein gut geöltes Maschinchen läuft. Chris hat einen ausgezeichneten Job gemacht, um sicherzustellen, dass Sie schnell einen Termin bekommen haben und alle notwendigen Informationen erhielten. Es ist unser Ziel, dass sich unsere Kunden gut aufgehoben fühlen, und es ist fantastisch zu wissen, dass wir das geschafft haben. Auch wir empfehlen Ihnen, immer genug Öl zu haben – man weiß ja nie, wann ein Motor ein kleines Streitgespräch mit seinem Öl führt!


MC
gravatar
Mike C.
Mason, OH
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Check Engine Light
Prompt scheduling, got right back with remedy and quote, reasonable price and timely completion.
Dietmar F. from German Auto Repair responded on 02/01/2025 09:40 AM

We appreciate you taking the time to share your experience. It's great to hear that our scheduling was as prompt as your car's acceleration at a stoplight. We strive to provide timely service without compromising on quality, and it sounds like we hit the mark! If you ever find your car making weird noises again, we’ll be here to lend an ear.


MM
Mark M.
South Lebanon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Mercedes GLC 300
Very friendly Dad and Son business. Very confident in their experience with imports. Communication was a breath of fresh air in today’s climate.
Dietmar F. from German Auto Repair responded on 02/01/2025 09:40 AM

We’re glad to hear you enjoyed your experience with our friendly Dad-and-Son duo. It’s kind of like a buddy cop movie, but with fewer car chases and more engine repairs! We take pride in our communication, especially when keeping things as clear as your car's windshield after a wash. We appreciate your trust in our expertise with imports and look forward to helping you out again in the future. Safe travels!


KB
gravatar
Kevin B.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Kevin Brown
Fast, knowledgeable, convenient
Dietmar F. from German Auto Repair responded on 01/24/2025 09:37 AM

We appreciate your feedback! It's great to hear that you found us fast, knowledgeable, and convenient. We aim to keep things running smoothly, both for your vehicle and your schedule. If you ever have more car questions or just want to chat about the latest in auto innovations, you know where to find us!


SC
Simon C.
Clarksville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Helpful and trustworthy, great local service
Have taken two different cars here in recent months and great experience both times. Family run, super helpful and fair - never a concern of being pushed unnecessary work. Highly recommend
Dietmar F. from German Auto Repair responded on 01/19/2025 09:39 AM

We're delighted to hear about your positive experiences with us! It's wonderful to know that you feel at home in our family-run shop. We pride ourselves on being helpful and straightforward—after all, we believe in fixing cars, not breaking the bank. Your recommendation means a lot to us, and we’ll keep the good work rolling, one vehicle at a time!


Verified Customer
Cincinnati, OH
Mercedes-Benz 350SDL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
I have a German auto. Great service
It’s hard to find a German mechanic. This is the company you want to keep for MBZ. They are great to work with.
Dietmar F. from German Auto Repair responded on 01/19/2025 09:39 AM

We appreciate your feedback! It's true—finding a German mechanic can sometimes feel like searching for a needle in a haystack. We're glad you found us and that you enjoy working with our team. Keeping your MBZ in top shape is our specialty, and we're here to make that journey as smooth as possible. Looking forward to continuing this great partnership!


Verified Customer
West Chester, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
9
Excellent
Quick and concise diagnosis, excellent repair.
Dietmar F. from German Auto Repair responded on 01/16/2025 09:38 AM

We appreciate your feedback and are pleased to hear that you found our diagnosis quick and the repair to your satisfaction. It’s great to know we hit the nail on the head—no hammers required! We’re here whenever your vehicle needs us again.


TB
gravatar
Tim B.
West Chester, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Wellness check on my Porsche
Detmer is very knowledgeable and put my mind at ease about my vehicle. I have several other vehicles that they will be able to help me with.
Dietmar F. from German Auto Repair responded on 01/13/2025 09:38 AM

We're glad to hear that Detmer was able to ease your mind about your vehicle! It's always a relief to know your car is in good hands. We look forward to helping you with your other vehicles as well. After all, a well-maintained car is like a good friend – always there when you need it!


SH
gravatar
Susan H.
Maineville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Great Service
My service appointment was on time and quick. It was great getting an update on an issue that may have to be done next year
Dietmar F. from German Auto Repair responded on 01/05/2025 09:38 AM

We're glad to hear that your service appointment was both timely and efficient! It sounds like we’ve got a little future planning in play - it’s always good to stay one step ahead with car maintenance. If that issue does pop up next year, we'll be ready to tackle it together. Here's to smooth drives and hassle-free service!


TC
Tahir C.
Mason, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Excellent service
Excellent service
Excellent professional expertise
Dietmar F. from German Auto Repair responded on 12/30/2024 09:35 AM

We're glad to hear that you found our service excellent! It’s always rewarding to know that our professional expertise hit the mark. We strive to keep your vehicle in top shape and make the experience as smooth as a well-oiled machine. If your car has any more adventures, you know where to find us!


Displaying Review 1 - 15 of 24 in total
Service Coupons and Posts
We appreciate your kind words! We're all about giving you the info without the pressure. After all, your car is your baby—don’t worry, we won’t push any strollers here! 🚗💨 Thanks for trusting us! #GermanAutoRepair #HonestService
Learn More

We love to hear that our dedication to professionalism shines through! ?✨ Thank you for putting your trust in us—don’t worry, we’ll keep your ride in tip-top shape! #GermanAutoRepair #TrustInUs
Learn More

Thanks for the awesome review! ?✨ We're thrilled to be your go-to speed shop for your BMW and Porsche. Honesty and reliability are our jam—way better than those cash registers! ? See you on the racetrack! #GermanAutoRepair #CarLovers ❤️
Learn More

Thanks for the 5-star review! ⚡️ We know older cars can feel like a game of whack-a-mole with those electrical gremlins. Rest assured, we're here to keep the lights green and your ride running smoothly! ?? #GermanAutoRepair #ElectricalExperts
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.