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SureCritic / German Auto Center
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German Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(479 Reviews)
91
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(619) 222-6711
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1800 Rosecrans St San Diego, CA 92106-1984
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German Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(479 Reviews)
Write a Review
Recent Reviews
KC
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Ken & Jane C.
San Diego, CA
BMW 330i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Always great service
Best small business around
Verified Customer
Coronado, CA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Great service!
I took my daughter’s car for services BMW had recommended and paid a fraction of the cost!
JM
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John & Barbara M.
San Diego, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Outstanding service
Bert took my BMW in on an emergency basis and turned it around the following day.
Verified Customer
San Diego, CA
BMW 3 Series
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2025
verified customerVerified Customer
0
Great exaggeration in labor required to replace cooling system hose.
Either dishonest or poor mechanics IMO. Won’t ever come back
Bert A. from German Auto Center responded on 07/26/2025 03:31 PM

I am truly puzzled by this assessment of the service we provided. BMW cars are very difficult to work on and sometimes the smallest of repairs takes an extraordinary amount of time to complete properly. No matter what shop you visit in order to replace the coolant hose on your vehicle would have required to remove the entire intake system on the engine. We have been working on German cars and servicing the community for over 45 years as many of our other customers reviews have demonstrated we know what we are doing. Thank you for taking the time to review German Auto Center

TT
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Tom & Pat T.
San Diego, CA
Mercedes-Benz SLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Fast/Responsible Service
My car was in at 9:00a.m. and back by 4:00p.m. and priced just about right. It is not too hard to try to guess how long and how much it would have been with that unnamed dealership. Thanks German Auto Center for another great service visit.
Verified Customer
San Diego, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Never disappointed
I’ve been going there for years. I’ve never been disappointed not only very accurate and pretty quick but friendly and helpful and decent prices. I love this place..
CE
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Craig & Susan E.
San Diego, CA
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
The work was completed on time and within the estimated budget.
Always very professional and knowledgeable about all aspects of Mercedes.
KW
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Kelly W.
San Diego, CA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Quick and Reliable
Service light was on for the brakes of my X1. I was able to get in the next day and out by 3:30pm. Bert is always friendly and honest. I will be back for my next service.
Verified Customer
San Diego, CA
BMW 330i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
9
Always great service
Best independent BMW repair shop in S.D.
Verified Customer
San Diego, CA
BMW M4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great brake job done!
Needed new front brakes on my M4. Scheduled me in the next day and was out the door by 5. Very fast and price is always right.
TW
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Tom & Debbie W.
San Diego, CA
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Thanks Bert!
Thanks again Bert- great service as usual! Quick & accurate diagnostics and fix. Our 997 is very happy!
MK
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Max K.
San Diego, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Reliable business
From my experience, this business doesn’t try to upsell you on unnecessary maintenance. They’re up front, do what you ask, and have completed maintenance ahead of schedule.
JJ
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John J.
San Diego, CA
Porsche Cayman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
The noise no one could fix
GAC performed another miracle. My Cayman had an ugly noise when it went over a pothole or missing blacktop. The previous owner didn't or couldn't fix it so sold it "as is." After 4 months of this noise I went to GAC to see if they could find the problem and fix it. I took some time but they were successful where no one else was. Now it is such a pleasure to drive it over San Diego's famous potholes. Thanks GAC!
DI
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David I.
San Diego, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Excellent Service
Bert and his crew are great. it's like each vehicle is his own personal car, and he treats it as such.
Verified Customer
Coronado, CA
BMW M850i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Amazing 1st time experience
We purchased a used 2019 BMW 850iM 6 months ago. We usually take our vehicles to the dealer. I decided to try German Auto Center and was not disappointed. From the first phone call with Amanda to the pick up of my car it was a definite 10!
Displaying Review 1 - 15 of 479 in total
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