business image

Gerber Collision & Glass - Hammond

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(156 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
3.0
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(219) 844-0900

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2010 167th St. Hammond, IN 43623
Gerber Collision & Glass - Hammond's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(156 Reviews)

JD
gravatar
JOHN D.
Gary, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2023
10
A wonderful job.
Gerber did a excellent job on my 2005 trailblazer. Kee

JD
gravatar
JOHN D.
Gary, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2023
10
A wonderful job.
Gerber did a excellent job on my 2005 trailblazer. Kee

LS
gravatar
LaDonna S.
Hammond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2015
Fast and professional service
The service was great, fast and they did a good job on my car.. despite the fact that they was overwhelmed with customers because of the hail storm... THANK YOU..
Recommended

BH
gravatar
Barbara H.
Chrysler
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/05/2013
verified customerVerified Customer
I had done and paid to have fan blower done at another shop. Other things should have been replaced that were not.
Not Recommended
This review was collected via phone interview by CSi Complete

MD
gravatar
Megan D.
Hond
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2013
verified customerVerified Customer
Category: Collision
They were friendly and kept me up to date.
Recommended
This review was collected via phone interview by CSi Complete

RF
gravatar
Robert F.
Acur
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2013
verified customerVerified Customer
Category: Collision
The experience was great. They did what they promised. The quality of work was great.
Recommended
This review was collected via phone interview by CSi Complete

WR
gravatar
William R.
Chev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2013
verified customerVerified Customer
Category: Collision
They did a excellent job.
Recommended
This review was collected via phone interview by CSi Complete

KR
gravatar
Kyisha R.
Chevrolet
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/15/2013
verified customerVerified Customer
Category: Collision
I had to keep going back. They should have done a more thorough check before I picked it up.
Not Recommended
This review was collected via phone interview by CSi Complete
Jessica D. from Gerber Collision & Glass - Hammond responded on 04/19/2013 06:52 AM
Dear Kyisha, We are disappointed to hear that your repair did not meet your expectations. I understand the shop has been in contact with you, thank you for giving us the opportunity. Sincerely, Jessica Delagarza Customer Care Coordinator

CR
gravatar
Christina R.
Hond
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2013
verified customerVerified Customer
Category: Collision
They did a great job.
Recommended
This review was collected via phone interview by CSi Complete

MJ
gravatar
Mary J.
Hyun
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2013
verified customerVerified Customer
Category: Collision
After the repair it feels the same and it looks great! I was very satisfied!
Recommended
This review was collected via phone interview by CSi Complete

CB
gravatar
Carey B.
Dodg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2013
verified customerVerified Customer
Category: Collision
They do very good work.
Recommended
This review was collected via phone interview by CSi Complete

BS
gravatar
Bristol S.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2013
verified customerVerified Customer
Category: Collision
The shop does the best work in the Chicago land. They are wonderful and timely. The staff is friendly. Their work is efficient. They are the best.
Recommended
This review was collected via phone interview by CSi Complete

JM
gravatar
Jack M.
Niss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2013
verified customerVerified Customer
Category: Collision
Everybody was friendly and it was done quickly.
Recommended
This review was collected via phone interview by CSi Complete

JY
gravatar
Joseph Y.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2013
verified customerVerified Customer
Category: Collision
They are very polite.
Recommended
This review was collected via phone interview by CSi Complete

TW
gravatar
Toni W.
Buic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2013
verified customerVerified Customer
Category: Collision
I liked the work and how well they did it. The people were real nice about it.
Recommended
This review was collected via phone interview by CSi Complete

Displaying Review 1 - 15 of 156 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(725 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,376 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,199 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(3 Reviews)
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.