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Genesis Of Winston Salem

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(39 Reviews)
95
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Contact
(336) 724-2861
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1601 Silas Creek Parkway Winston Salem, NC 27127
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(39 Reviews)

KW
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Kiera W.
Blythewood, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customerVerified Customer
10
Category: Sales
New GV80
My experience with Genesis of Winston Salem was awesome. I had been looking around and when I called, they answered. They had just what I was looking for. They were more than accommodating when I came in. Dominique Thorne gave me a tutorial that I was not expecting and little did I know that the time that it was definitely needed. I would recommend them for your next purchase.

SL
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Shawn L.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
verified customerVerified Customer
10
Category: Sales
The service advisors are exceptional
They were very professional and attentive to my needs.

SB
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Sharon B.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customerVerified Customer
10
Category: Sales
Great staff
Everyone at the dealership is helpful, knowledgeable and easy to work with. They took the time to listen to my needs and worked with me to come up with my best deal. Thanks to all!

AM
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August M.
Elkin, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customerVerified Customer
10
Category: Sales
Genesis Winston Salem is Awesome!
This dealership was awesome. It was difficult to find a new vehicle and I lucked out when the dealer received my vehicle the day it arrived. They did an amazing job getting it ready and selling it to me. My salesman, Elijah Gonzales, was great to work with. He is very knowledgeable, easy going and efficient. I highly recommend him and the Genesis dealership in Winston Salem. The GV70 is an awesome vehicle too.

LJ
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Lina J.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2021
verified customerVerified Customer
10
Category: Sales
Lina J
Shout out to Elijah Gonzales !!! Best sales professional I’ve ever met. Handle his business well and was understanding and patient! He was indeed courteous and great in answering all of my questions. Elijah and the rest of the team made the entire process smooth and wonderful. I would recommend this dealership to anyone looking for a vehicle.

TP
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Tarlesia P.
Burlington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2021
verified customerVerified Customer
10
Category: Sales
Best car buying experience
Tim Downey is the best salesperson ever!!! Very thorough, kind, and helpful. He and the rest of the Bob King team treated me with so much respect and dignity. Thanks to Tim I didn’t have to fly to NJ to purchase my 50th birthday present, a 2022 Havana Red G70 3.3t AWD.

CC
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Christopher C.
Reidsville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
verified customerVerified Customer
10
Category: Sales
Excellent experience
Fantastic buying experience. The Winston-Salem team had everything ready to go before I even set foot on the lot. 10 out of 10, will recommend and return for future purchases.

RC
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Richard C.
Pfafftown, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customerVerified Customer
10
Category: Sales
Trading my 2020 GLC300 for a 2021 GV80
Needed a larger SUV that had what I wanted in technology and the conveniences package. Mercedes chooses to leave out alot of options but the price you pay should include certain things.

TS
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Timothy S.
Thomasville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2021
verified customerVerified Customer
9
Category: Sales
Trading my 2018 Genesis G80 for a 2022 Genesis GV70
Wonderful experience with Daniel Caldwell. Seamless transaction. Knowledgeable about the new vehicle and determined to ensure that all of my questions were answered. I highly recommend Daniel as a representative of both the dealership and the brand.

KK
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Kenneth K.
East Bend, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Everything was exceptional. Couldn’t pass up the deal. It was a joy to work with our salesman and the finance manager. We had a great experience at Bob King Genesis.

RW
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Robert W.
Greenville, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2021
verified customerVerified Customer
9
Category: Sales
The easiest car buying experience ever!
I have purchased and leased many cars over the years. My wife always hates it. She was pleasantly surprised this time. The staff at Bob King were courteous, professional and thoughtful of our time. Being from out of town, we were able to arrive at a fair price over the phone before we arrived. We were greeted by Steve Tancona, the sales manager, upon arrival. He even guessed correctly who we were, without having met before. Often it is the case that car salesmen know little about their product. i usually know more than them, but our salesman Dominique took his job very seriously, did his homework, and impressed with his knowledge of the features of the G80.
STEVE T. from Genesis Of Winston Salem responded on 09/09/2021 11:14 AM

Hi Robert, thank you for your purchase!  Please call me if you have any questions.
Steve Tancona


VD
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Velma D.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customerVerified Customer
10
Category: Sales
Dan is the Man!
Daniel Caldwell was absolutely one of the best salesman, I have ever had the pleasure of meeting. He left a very high bar for others to obtain in his field.  He was extremely knowledgeable of the car and ALL of its features. He took time explain ALL of our questions/concerns. Would highly recommend.

DK
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Douglas K.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2021
verified customerVerified Customer
10
Category: Sales
Greatest new car purchasing experience!
Bob King, in Winston Salem, NC is a great dealership! This was the most professional and easy purchasing experience! I would highly recommend this dealership!

DH
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David H.
Statesville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
verified customerVerified Customer
10
Category: Sales
Super Impressed
Elijah and Dominique were very professional in approach and very knowledgeable of the product. These men are true examples in their field. The entire Bob King staff were extremely professional. Never pressured or misled.

Thank You All

RL
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Roger L.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
verified customerVerified Customer
10
Category: Sales
Exceptional Experience
Very helpful and knowledgeable staff. Enjoyed the buying experience. Daniel and Christian made shopping for a car enjoyable and have stayed in touch to see if I needed assistance on any facets of my GV80
GREAT VEHICLE !

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