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Genesis Of Miami Lakes

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 Reviews)
100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(305) 728-5000
No Business Hours Provided

Business Hours

* No Time Zone Provided
6200 Nw 167 Street Miami, FL 33014
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 Reviews)

EP
gravatar
Ernesto P.
FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/02/2021
verified customerVerified Customer
Category: Service
I felt cheated and cheated
Disappointed by poor and poor quality of service

I bought a new Genesis g80 at 17000 miles I had to change the tires that came for 46,000 and had to pay

In the same way it happened to me with the battery of the same car, they did not enforce the guarantee I had to pay for the battery
Not Recommended
Willie P., Service Manager from Genesis Of Miami Lakes responded on 02/03/2021 12:11 PM

Please accept our deepest apologies for any inconvenience you had during your visit in our service department. I do Understand you had some concerns and I am working hand in hand with my team daily trying to prevent this from happening again. Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.

Willie Perez
Service Manager
305-728-5034
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