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Genesis Of La Quinta

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(33 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
2
Total ReScores
5.0
ReScore Average
87
Net Promoter Score ®

Business Details

Contact
(760) 564-5070
No Business Hours Provided

Business Hours

* No Time Zone Provided
79025 Highway 111 La Quinta, CA 92253
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(33 Reviews)

IR
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ILIANA R.
Indio, CA
2023 GV80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
10
Category: Sales
Great experience
I had a great car buying experience with Henry. He was very attentive to us and answered all of our questions. I have recommended to my friends and family that if they ever want to buy cars to go to Henry at Genesis of La Quinta.

MG
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MARCHA G.
Highland Park, IL
2023 GV80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2022
verified customerVerified Customer
10
Category: Sales
The sales manager, general manager, salesman and service mgr could not have been better in helping us buy our Genesis and addressing an initial issue. Importantly the general manager puts the customer first!
The sales manager and salesman were great. Importantly the general manager took note of the fact of our Genesis purchase and made sure everything was terrific and quickly helped us accordingly. We could not be more satisfied.
Service mgr also great

ME
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MERLINA E.
Imperial, CA
2023 GV80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2022
verified customerVerified Customer
10
Category: Sales
Best customer service
I was researching my options for a new vehicle. I was interested in a Génesis and we decided to stop at Genesis/Hyundai in La Quinta. As soon as I arrived I was welcomed by Eddie! He was so kind, patient and I didn’t feel overwhelmed with pressure to make a decision. I ended up getting GV80 and absolutely love it!!! Eddie was so kind and transparent throughout the entire process and although I was nervous making the purchase I felt I could trust him. Thank you Eddie for your kind personality and excellent customer service.
Merlina

SW
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Sandra W.
Indio, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/30/2022
verified customerVerified Customer
9
Category: Sales
Very Good Experience.
Salesman was very helpful during the entire transaction. Kept in touch with me and was available when I came into the dealership even on his day off. He instructed me on several tech items on the car. Told me I could come back anytime to learn more. Will be back to see him in the future.
MARK E L. from Genesis Of La Quinta responded on 01/31/2022 11:34 AM

THANK YOU FOR YOUR PURCHASE AND THE OPPORTUNITY TO BE OF SERVICE TO YOU. 


MB
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Madison B.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customerVerified Customer
10
Category: Sales
Excellent service
Genesis/Hyundai of La Quinta is great! They took my time seriously and had everything done in order when I arrived. Eddie is the best, and I would recommend them next time you’re in need of a new Genesis/Hyundai car!

DH
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David H.
La Quinta, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/16/2021
verified customerVerified Customer
7
Category: Sales
LQ car
Overall went well, but the salesman had no knowlege on the car
MARK E L. from Genesis Of La Quinta responded on 11/16/2021 05:19 PM

Thank you for taking my call and expressing your concerns. Like we discussed when you come back into town we would like to have you back at the dealership so we can do a refresher on the vehicle and answer, explain any and all of the features with my Genesis Expert. Thank you for your business. 

MARK E L. from Genesis Of La Quinta responded on 12/02/2021 08:35 AM

Hi David, We sent you a rescore request after you were at the dealership. Did you receive it?


JA
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James A.
La Quinta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2021
verified customerVerified Customer
9
Category: Sales
I have no title!
Abel was very nice and accommodating.
Knew his product.

KS
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Kevin S.
La Quinta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
10
Category: Sales
Great SUV and salesperson
Able did a great job helping find the GV80 that I wanted!! Couldn't be happier

AY
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Andrew Y.
Torrance, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
verified customerVerified Customer
10
Category: Sales
Honest and straightforward
Very easy experience in purchasing new Genesis GV70

WV
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William V.
Sun City, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
verified customerVerified Customer
10
Category: Sales
Awaome
The best honest and friendly dealership ever

MH
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Maelynn H.
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customerVerified Customer
Category: Sales
GV70- Gregg is FANTASTIC
I have never had any experience with Genesis or Hyundai. Gregg was our sales person and did an exceptional job at making us feel welcomed and valued. We test drove the car of our dreams, but in the wrong color. One day later Greg had found the car in our preferred color and was working on getting it to our location. One day after that we were sent the electronic docs to sign, then that evening we went in person to physically sign, IT TOOK 5 minutes!! I have never experienced such expedited services; we all know no one likes being at a dealership for 4 hours for paper work! I am excited to share my experience and excited about my Genesis GV79!
Recommended

IS
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Ildegard S.
Indio, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Category: Sales
Happy camper
Salesman Ralph the best
Recommended

CR
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Conrad R.
Indian Wells, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
verified customerVerified Customer
Category: Sales
Very Helpful
Excellent at following up regularly in a four month search for a G80 equipped the way we wanted in this market with so few cars available.
Recommended

AF
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Arne F.
Indio, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customerVerified Customer
Category: Sales
Closer to my house.
They let me take my time with the car.
Recommended

JM
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Joseph M.
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customerVerified Customer
Category: Sales
Outstanding Buying Experience
I am totally satisfied with all aspects of my Genesis Purchase
Sid Chhour and Greg Dixon are Absolutely the Best
I have bought a lot of Cars in my life and this experience was by far the Best of Any
Recommended

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