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SureCritic / Genesis Of Escondido
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Genesis Of Escondido

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(19 Reviews)
25
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Score Details

5 stars
68%
4 stars
11%
3 stars
9%
2 stars
<1%
1 star
11%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
5
Total ReScores™
5.0
ReScore™ Average
25
Net Promoter Score ®

Business Details

Categories
Contact
(760) 294-2300
No Business Hours Provided

Business Hours

* No Time Zone Provided
2025 Auto Park Way Escondido, CA 92029
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Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(19 Reviews)
Write a Review
Recent Reviews
Verified Customer
Escondido, CA
2020 Genesis G70
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/14/2021
verified customerVerified Customer
3
Category: Service
Needs improvement.
Work done & pick up of vehicle was good overall. However, the drop off: I dropped off my car, then waited 15 minutes without being acknowledged, then found an employee who told me the service advisors were in a meeting which no one told me about. I finally left and went home. My advisor called me, said the car would be ready in a couple hours without even acknowledging the meeting. Weird. In the waiting area there two ceiling panels missing with water dripping onto the floor. Overall not exactly a "class act".
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