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General Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(684 Reviews)
79
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
79
Net Promoter Score ®

Business Details

About

General Auto Repair is your local auto shop serving the SAN YSIDRO, CA area. Give us a call for your automotive needs. General Auto Repair is your local auto shop serving the SAN YSIDRO, CA area. Give us a call for your automotive needs.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(619) 237-1043
Closing in 10 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1616 Precision Park Lane Ste. A San Ysidro, CA 92173
General Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(684 Reviews)

JB
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JOE B.
San Diego, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2025
verified customerVerified Customer
0
Wrong service
I asked to have my brake fluid changed and bleeded. Instead a diagnostics was performed and i was charged $120 to let me know my brake pads are bad. I let the manager know and he said that this is reasonable.....

JB
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JAMES B.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
9
Oil Change
Great Job!!
Ismael and Christopher G. from General Auto Repair responded on 02/01/2025 09:32 AM

We appreciate the enthusiasm! It sounds like we hit the nail on the head with your service. If there’s anything else we can assist you with, just give us a shout. Your satisfaction is our favorite tune to play!


Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
2018 F150, Best service 👍🏼
The mechanic Robert did a very good and quick job. My truck feels better than ever. Will highly recommend👍🏼
Ismael and Christopher G. from General Auto Repair responded on 01/29/2025 09:33 AM

We're glad to hear that Robert knocked it out of the park! It sounds like your truck is running like a champ, which is always a win. When your vehicle feels good, it’s almost like a new relationship—smooth, reliable, and ready for adventures. Thanks for spreading the word about us; we appreciate the recommendation!


CA
CONRADO A.
San Ysidro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Retired
Work was done in a very good timely matter and in the budget.
Very professional and friendly business..
Ismael and Christopher G. from General Auto Repair responded on 01/20/2025 09:32 AM

We appreciate you taking the time to share your experience with us! It's great to hear that we hit the mark with timeliness and stayed within budget—talk about a win-win! Our team takes pride in being both professional and friendly, so it's rewarding to know you felt that during your visit. If you have any more automotive adventures in the future, we’ll be here, ready to tackle them with a smile.


JC
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JAMES C.
Chula Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Usual Freat Service
I've been a client Ismael fir years. He has always been honest about the service I need h hasn't tried to "upsale" any services. He is a mechanic I can trust & would HIGHLY recommend him to anyone.
Ismael and Christopher G. from General Auto Repair responded on 01/05/2025 09:32 AM

We're glad to hear that you've had such a positive experience with us over the years. Honesty in auto repair seems rare these days, but we believe it's just as important as having a clean engine. It's great to know you've found a mechanic you can trust—after all, your car deserves a little TLC without the pressure of upselling. Your recommendation means a lot and serves as wonderful fuel to keep us going!


PC
PATRICIA C.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Excellent experience!
Was referred by a colleague after having a bad experience at another shop. General did an amazing job for us. They were quick, honest and took care of the problem. I look forward to having them be our “ go to” shop in the future. Thank you General Auto Repair!
Ismael and Christopher G. from General Auto Repair responded on 01/01/2025 09:32 AM

We're delighted to hear that you had such a positive experience with us! It sounds like we managed to turn that frown upside down after your previous auto adventure. Quick and honest service is what we aim for, so it's wonderful to know we hit the mark for you. We're ready to roll whenever you need us next—fixing cars and possibly sharing a laugh or two along the way!


RO
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RAFAEL O.
San Diego, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2024
verified customerVerified Customer
9
Recommend
They were quick and professional and found the problem expeditiously. I’d use them again
Ismael and Christopher G. from General Auto Repair responded on 12/22/2024 09:32 AM

We're glad to hear you had a positive experience with us! It's always nice when we can diagnose issues faster than a speeding ticket. Should you ever need our services again, we're just around the corner—ready to keep your wheels turning smoothly. Safe travels until next time!


Verified Customer
San Ysidro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Auto repair
Good service
Ismael and Christopher G. from General Auto Repair responded on 12/18/2024 09:32 AM

We're glad to hear you had a positive experience with our service! Good service is what we aim for, and it's great to know we hit the mark. If there’s ever anything else you need, just let us know—we're always here to help!


J3
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JAVIER 3.
San Ysidro, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Excellent customer service
Great work and customer service.
Job was performed in a timely manner.
By professional workers.
Thank you.
General workers…

JA
JACK A.
San Diego, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/24/2024
verified customerVerified Customer
0
WORST
NO SHAME IN THEIR PRACTICE

LR
LAURA R.
San Ysidro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Went to for brakes
They were very professional and friendly. Answered all my questions and gave me a fair estimate.
Ismael and Christopher G. from General Auto Repair responded on 10/06/2024 09:31 AM

We're glad to hear that you found our team professional and friendly. We believe that a good automotive experience should come with clear answers and fair estimates—after all, both cars and customers deserve to be treated well. If you find yourself with more questions or car woes in the future, don’t hesitate to reach out. Your car and our team are always ready for another round!


JA
JOSE LUIS A.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2024
verified customerVerified Customer
10
F250 service
Great service and kept me informed on repairs
Ismael and Christopher G. from General Auto Repair responded on 09/26/2024 09:32 AM

We're glad to hear you had a positive experience with our service! Communication is key when it comes to repairs, and we're happy to keep you in the loop. If your car ever has anything to say again, you know where to find us. Safe travels!


JG
JOSE G.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
verified customerVerified Customer
10
Jose Luis
Fue un servicio rapido y efectivo muy profesionales y competentes en su trabajo.
Ismael and Christopher G. from General Auto Repair responded on 09/25/2024 09:32 AM

Agradecemos que te hayas tomado el tiempo para compartir tu experiencia. Nos alegra saber que nuestro equipo fue rápido y profesional. Hacemos lo posible por mantener a nuestros clientes en movimiento, y nos complace que hayamos cumplido con tus expectativas. ¡Tu vehículo y nosotros estamos en la misma sintonía!


LM
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LISA M.
Chula Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2024
verified customerVerified Customer
9
Smogged quick!
Called about smog check - they were ready and very quick. Several nice waiting areas - inside, by door and under tree. My job was minor - looks like they do all sorts of diagnostics and repairs.
Ismael and Christopher G. from General Auto Repair responded on 08/28/2024 09:32 AM

We appreciate your feedback and are glad you had a quick experience with your smog check. It sounds like you made the most of our cozy waiting spots—we like to think of them as mini retreats while you wait. Whether it's a minor job or a major repair, we're here to keep everything running smoothly. If your car ever decides to act up again, you know where to find us. Safe travels!


RJ
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ROCIO J.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2024
verified customerVerified Customer
10
Excellent Service
I have been using their services forever. They take care of their customers by keeping us updated. I had follow them since their previous location. I highly recommend them. We traveled from downtown San Diego to all the way they are in now.
Ismael and Christopher G. from General Auto Repair responded on 07/07/2024 09:31 AM

We're thrilled to hear that you've been a long-time supporter of our auto repair services! Keeping our customers updated and providing top-notch care is always a top priority for us. We're glad to have earned your recommendation, and we appreciate the effort you've made to travel to our new location. We look forward to continuing to serve you for years to come.

Service Coupons and Posts
Thanks for the shout-out! 🚗✨ We’re thrilled you think we're doing a great job! Our mechanics work hard to keep you rolling smoothly. Don’t forget to swing by for a tune-up when you need it! #AutoCare #RollingStrong
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Thanks for the awesome review! ?✨ We pride ourselves on being timely and within budget—because your car deserves the best! We appreciate the love and support. Keep cruising with confidence! #AutoRepair #CustomerLove
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Thank you for the fabulous review! We’re thrilled to be your new “go to” shop! ?✨ Quick, honest service is our specialty—like a pit stop for your car! ?️ Can’t wait to see you again! #GeneralAutoRepair #CustomerAppreciation
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?✨ Huge thanks for the stellar review! We're thrilled to hear you enjoyed our speedy service and friendly pros. At General Auto Repair, we really know how to shift gears in customer care! Keep cruising safely! ?️ #BestService #AutoCare
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Thank you for the kind words! Our team believes in friendly service and fair estimates—like a pit stop but without the racing! ?? We're here to keep you moving smoothly! #AutoRepair #CustomerSatisfaction
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Thank you for the fantastic review! ?️ We believe in keeping our customers informed—after all, your vehicle deserves the VIP treatment! ?✨ Come back anytime for more great service! #AutoCare #CustomerLove
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Thank you for the great review! ?✨ We're thrilled to hear you enjoyed our speedy and professional service. We promise to keep those wrenches spinning! ?? #GeneralAutoRepair #ServiceWithASmile
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Thanks for the great review! We're thrilled you found our smog check quick and enjoyed our cozy waiting spots! ?? Whether it’s diagnostics or repairs, we’re ready to keep you rolling. See you next time! #GeneralAutoRepair #QuickService
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We're thrilled you've been with us since our previous location! ? Thanks for making the trip from downtown San Diego. We appreciate your loyalty and support! #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review, Hector! ? We're glad we could get you back on the road smoothly. Remember, we do it all - from tires to smog checks! #HappyCustomers #GeneralAutoRepair
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? Thanks for the awesome review, Mike! We're glad you enjoyed our thorough service. Your feedback means a lot to us! ?? #HappyCustomers #GeneralAutoRepair
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Thanks for the 5-star review, Jose Luis! ? We're thrilled to have been able to keep you well-informed and provide excellent service. We look forward to seeing you again soon! #CustomerSatisfaction #GeneralAutoRepair
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Thanks for the kind words, Maria! We're thrilled to hear you had a good experience. ?️ Your support means a lot to us! #CustomerAppreciation #5StarService
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Thanks for the 5-star review, Jose Luis! ?We're glad to know that you find our service professional and informative. We'll keep up the good work! #CustomerSatisfaction #GeneralAutoRepair
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Thanks for the 5-star review, Thomas! ? We're thrilled to hear you had a great experience with us. Looking forward to seeing you again soon! #CustomerSatisfaction #GeneralAutoRepair
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? We're so grateful for your kind words and 5-star review! ? It's our mission to go the extra mile for our customers, and we're thrilled to have been of help. Your trust means the world to us! ?? #AboveAndBeyond #CustomerAppreciation
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Thanks, Robert! ? We appreciate your loyalty and trust in our services over the years. ? Looking forward to keeping your cars in top shape for many more miles! #CustomerAppreciation #AutoRepair
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Thanks for the awesome recommendation! ? We're thrilled to have your support. ?? #HappyCustomers #5StarReview
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Thanks for the awesome review, Hector! We're thrilled to hear you had a great experience with our experienced and honest team. Your satisfaction is our priority! ?? #HappyCustomers #GeneralAutoRepair
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Thanks for the ⭐⭐⭐⭐⭐ review, Nick! We're thrilled to hear that you're always happy with our service. Your satisfaction is our top priority ?? #CustomerSatisfaction #AutoRepair
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We appreciate your kind words and 5-star review! ????? We're thrilled to hear you had a great experience with us. Thank you for choosing General Auto Repair! #SanYsidro #AutoRepair
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? Thank you for your amazing review! We're thrilled to hear that you were satisfied with our communication and repair process. Your recommendation means the world to us! ?? #HappyCustomers #AutoRepair #SanYsidro
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????? Thank you for the kind words! We're thrilled to hear that you had an excellent experience with us. We appreciate your recommendation and can't wait to serve you again. ??✨ #GeneralAutoRepair #CustomerSatisfaction #GreatService
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? Thank you for your kind words! ? We're thrilled to hear that our friendly and knowledgeable staff provided you with efficient and fast service. Your recommendation means the world to us! ? #CustomerAppreciation #GeneralAutoRepair #FastandFriendlyService
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? Thank you for the 5-star review! ? We appreciate your kind words about our technician, Topher! ?‍? We'll make sure to pass along your feedback. ?? #CustomerAppreciation #TopNotchService #GeneralAutoRepair
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? Thank you for the 5-star review! We're glad you found us easily and had a great experience with our professional service. Your recommendation means the world to us! ? #GeneralAutoRepair #GreatService #Professional #AutoShop #SanYsidro
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Thanks for the kind words, Jesus! ? We're glad to hear you're always satisfied with our service. #GeneralAutoRepair #SanYsidro #CustomerSatisfaction ???
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Thank you for the kind words, Elsa! ? We're glad you had a great experience with us. We look forward to seeing you again soon! #GeneralAutoRepair #SanYsidro
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We're so glad you had a great experience with us, Guillermo! ?? #HappyCustomer #SanYsidro #GeneralAutoRepair
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Thanks for the kind words, Manuel! We're so glad to have been taking care of your car for so long. ? #GeneralAutoRepair #SanYsidro #OilChange #TuneUp #AutoRepair
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Thanks for the amazing review, Jessica! We're so happy to hear that your road trip went smoothly. We strive to provide honest, reliable and quality work and it's great to hear that you've been satisfied with our service. #GeneralAutoRepair #SanYsidro ???
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Thanks for the great review, Marco! We're glad we could help and that you'll be coming back. ? #GeneralAutoRepair #SanYsidro #HappyCustomer
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Thanks for your review, Jonnatan! We're glad you were able to get same day service. ? #GeneralsAutoRepair #SanYsidro
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Thanks for the kind words, James! We're so glad Ismael has been taking care of you for years. ? #GeneralAutoRepair #SanYsidro
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Thanks for the great review, Ivan! ? We're glad you were pleased with the price, speed, and respect you received at General Auto Repair. #oilchange #SanYsidro
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Thanks for the great review Ken! ? We're glad to have been able to help you out and that you're happy with the results. #GeneralAutoRepair #SanYsidro
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Thanks for the great review, Saul! ? We're so glad you had a great experience at General Auto Repair. #SanYsidro #AutoRepair #CustomerSatisfaction
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#GeneralAutoRepair de San Ysidro ?! #SatisfacciónGarantizada ? Thanks for the great review, Jason! ?We're glad you're happy with our service. Consistency is key and we're glad we could help you out. #GeneralAutoRepair #SanYsidro
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?? #SanYsidro #CustomerService #HappyCustomer ?
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Thank you for the kind words, Michael! We're glad you had a great experience at General Auto Repair. ??? #SanYsidro #AutoRepair #CustomerSatisfaction
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