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Fred's Autobody CARSTAR

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(3 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Fred's Autobody CARSTAR has been in business for over 30 years. We offer the CARSTAR Nationwide Warranty and 24/7 Accident Assistance. Fred's Autobody CARSTAR has been in business for over 30 years. We offer the CARSTAR Nationwide Warranty and 24/7 Accident Assistance.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(360) 533-2881

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
415 Ontario St Hoquiam, WA 98550
Fred's Autobody CARSTAR's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(3 Reviews)

DC
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Delin C.
Ocean Shores, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2023
10
Fine Work. Fine Folks.
Beautiful repair to the dent in my quarter panel. Looks like new and my car came back cleaner than I usually keep it! Customer service was responsive and when my insurance company saw the estimate was from Carstar, the agent went on and on about how wonderful a shop it is and how easy they made it for the insurance company. Staff were warm and professional. Mark communicated directly with my insurance, on our behalf, making life a little easier on these two septuagenarians. Fine work, fine folks. I highly recommend them. They really know what they're doing.

PS
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Paula S.
Hoquiam, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/10/2019
Excellent work, but much too slow
Fred's did a great job on my repair work, but too way too long! I had to pay for a rental car, beyond what my insurance would pay.
Not Recommended

TZ
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THOMAS Z.
Englishtown, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2017
SHELBY GT500
FRED IS A SUPERB CRAFTSMAN WHEN IT COMES TO AUTOBODY REPAIR. THE WORK HE DID ON MY VEHICLE WAS AMAZING. IF YOU ARE A STICKLER FOR PERFECTION THIS IS THE PLACE FOR YOU I COULDN'T BE HAPPIER WITH THE RESULTS
Recommended

RC
Richard C.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
verified customerVerified Customer
Category: Collision
Richard said the business did everything very well. He would recommend them to others.
Recommended

AC
Albert C.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2016
verified customerVerified Customer
Category: Collision
Spoke with Lindi. She said she was satisfied with this business and they were very good.
Recommended

CY
Cameron Y.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2016
verified customerVerified Customer
Category: Collision
Spoke with Sydney. She said the business always provides great customer service and they are very friendly there. Her vehicle was ready ahead of schedule.
Recommended

JF
Jeffery F.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2016
verified customerVerified Customer
Category: Collision
Jeffery said the business did a good job.
Recommended

DK
Dave K.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2016
verified customerVerified Customer
Category: Collision
Dave said he received excellent customer service from this business. He has been going to them for years, and he has never had a problem. Their customer service is awesome and they take care of all the repairs in the front and the back. He does recommend them and he is 100 percent satisfied. He chose them due to previous experiences he had there.
Recommended

JT
Judy T.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2016
verified customerVerified Customer
Category: Collision
Judy said the employees at this business were nice, took care of her well and kept her informed.
Recommended

TS
Theresa S.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2016
verified customerVerified Customer
Category: Collision
Theresa said this business did not give her a promise date but it ended up taking ten days because they were trying to access the damage underneath the hood. They then had to sort things out with the insurance company.
Recommended

EW
Emmet W.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2016
verified customerVerified Customer
Category: Collision
Emmet said the business did a very good job, promptly.
Recommended

AM
Ana M.
ABERDEEN, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2015
verified customerVerified Customer
Category: Collision
Spoke with Laura. She said they did an excellent job. This was not the first vehicle she has taken to this business and they always have excellent service. They give the same attention and treat their customers the same.
Recommended

AV
Ana V.
HOQUIAM, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2015
verified customerVerified Customer
Category: Collision
Ana said they did an excellent job.
Recommended

EM
Esther M.
ABERDEEN, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2015
verified customerVerified Customer
Category: Collision
Esther said she called this business to see about an estimate and they were able to get her vehicle in within 30 minutes. She took her vehicle in on a Monday and they had it ready by Thursday. They kept her informed along the way.
Recommended

EO
Eugene O.
HOQUIAM, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2015
verified customerVerified Customer
Category: Collision
Eugene said the service was excellent
Recommended

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