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Franklynn Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(222 Reviews)
93
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
93
Net Promoter Score ®

Business Details

About

We are a locally-owned, full-service automotive repair shop that has been serving the Littleton, Colorado area for over 10 years. We service American, Asian, and European cars, trucks, and SUVs and we have earned the trust of thousands of customers who know we will do what it takes to keep their vehicles on the road. We are a locally-owned, full-service automotive repair shop that has been serving the Littleton, Colorado area for over 10 years. We service American, Asian, and European cars, trucks, and SUVs and we have earned the trust of thousands of customers who know we will do what it takes to keep their vehicles on the road.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(303) 730-4137

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
8063 S Broadway C Littleton, CO 80122

Affiliations

ASE
Franklynn Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(222 Reviews)

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Darryl W.
Aurora, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2021
Deception is definetly not appreciated!
This used to be 5 star but now I will never be back. I went to Franklynn before the new ownership and service was always great. This time, I asked the manager if he could check the engine and he lied to me and said yes. Then charged me $300 dollars to do nothing, Then didn't write a survey of what was found and not found. After spending $1800 dollars at another shop that didn't help, these guys stiffed me for an additional $300. I feel under the old management, they would not have done me like that. Do me a favor and don't contact me again for more work. I will not be going back and thinking about reporting to the Better Business Bureau.. Very Unhappy with this service.
Not Recommended
Franklynn A., Owner from Franklynn Automotive responded on 06/28/2021 07:18 AM

We apologize that you feel you were not taken care of at Franklynn Automotive, our goal since taking over has been to run the shop the exact same way that Frank and Lynn did. With integrity and honesty.

You brought us your truck after spending a couple thousand dollars at a different shop and they hadn't fixed the issue. We agreed to do a diagnostic to see if we could figure out the issue and that is what we did. We removed the valve cover to find that the #5 valve was sticking causing a lack of compression on that particular cylinder. The amount we charged was not to repair anything but to diagnose why your vehicle wasn’t able to pass emissions – which we did and communicated to you as well as suggested you take it back to the other shop to have them fix it since you had already spent a significant amount with them.

We strongly believe in being very transparent with our customers. We will always work hard to find the problem and provide our customers with the best options for repair, which we did with your vehicle. If you’d like to discuss, please give us a call.

The Team at Franklynn Automotive
303-730-4137

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