Business Solutions
SureCritic / Repair Shop / Highlands Ranch Imports
business image

Highlands Ranch Imports

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,622 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Full Service repair shop. We are here for all your vehicle needs. Call us today or come on by! Full Service repair shop. We are here for all your vehicle needs. Call us today or come on by!

Categories
Repair Shop, Auto Repair, Car Maintenance
Contact
(303) 771-9600
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
6328 East County Line Road Unit 106 Highlands Ranch, CO 80126
Get Directions
Highlands Ranch Imports' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,622 Reviews)
Write a Review
Recent Reviews
PS
Paloma S.
Colorado
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Paloma said she really appreciates their honesty and the small business feel of the facility.
Recommended
ML
gravatar
monica l.
Littleton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Superb Customer Service! Extremely Reliable!
I had an oil leak and they found a timing chain issue. They were able to replace it in a timely manner so I could get my car back quickly. John Merkle is the owner and has fabulous mechanics that were able to work on my Audi.
They are also very competitive in their pricing. Call them for a quote: 303.771.9600. Ask to speak with the owner, John Merkle. ⭐️⭐️⭐️⭐️⭐️
RP
gravatar
Randy P.
Littleton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
0
The Best!
There is no one like Highlands Ranch Imports, after 15 years I know. They are a group of pro's that you can trust.
AB
Andy B.
Colorado
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Andy said they do a good job and don't try to up-sell him.
Recommended
RS
Robin S.
Colorado
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Spoke with Andy. He said he's dealt with them for years. They are good and provide excellent service promptly.
Recommended
SB
Scott B.
Colorado
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Scott said they got the work done when they said and didn't over sell him anything.
Recommended
BC
Bryan C.
Colorado
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Bryan said they were able to get the turnaround in a week and timeliness with the repair.
Recommended
MS
Matt S.
Colorado
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Matt said they offer a good service, they were on time and had a fair price.
Recommended
JJ
Jeff J.
Colorado
Volkswagen GTI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Spoke with Dawn. She said they use the business for all of their imported vehicles.
Recommended
JR
gravatar
JERRY R.
Parker, CO
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Service for MB at 50K miles
Highlands Ranch Imports is just a great place to service your vehicle. John and the guys are trustworthy and always are looking to save money if possible. Have been taking all my vehicles to Highlands Ranch Imports for 15 years.
RW
gravatar
RON W.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Rock solid!
John and the crew go out of their way to accommodate my special needs.
CR
gravatar
CARLOS R.
Lone Tree, CO
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Honest mechanic
We have been taking our vehicles to John for over 10 years. There is no other shop we would trust our vehicles with. He is one of the good ones and his team is just as amazing when it comes to working on our vehicles.
JH
Judy H.
Colorado
Lexus RX 450h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
Judy said they were satisfactory, quick, and had better prices.
Recommended
KL
Karen L.
Centennial, CO
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
Category: Service
Karen said she loves John. She's had nothing but positive experiences with them.
Recommended
DE
gravatar
DIANE E.
Highlands Ranch, CO
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Excellent!
I have trusted John and his crew for 3 cars and many years. I wouldn’t take my car anywhere else!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.