business image

Franklin Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(424 Reviews)
84

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

Franklin Auto Service is here to serve all your automotive needs, whether it's an oil change or a repair. Call us today at 248-626-2080 to schedule an appointment. Thank you for trusting our experienced team with your vehicles. We greatly appreciate your business! Franklin Auto Service is here to serve all your automotive needs, whether it's an oil change or a repair. Call us today at 248-626-2080 to schedule an appointment. Thank you for trusting our experienced team with your vehicles. We greatly appreciate your business!

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(248) 626-2080

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
32725 Franklin Road Franklin, MI 48025-1134
Franklin Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(424 Reviews)

JP
gravatar
John P.
Bloomfield Hills, MI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/16/2025
verified customerVerified Customer
8
touch and go
I have spent $7K in the past 10 months, inluding tires. car was over-heating last time, Kurt replaced 2 fans, brought it back next day with same problem. needed coolant, did the trick, did I really need the $800 fans? Told I needed to replace some $300 belt, did not and the car so far is working fine! Surprisingly overall satisfied 185K miles
Pam, Darrell,Curt, Owner from Franklin Auto Service responded on 07/20/2025 05:47 AM

hello, I am very sorry that you were disappointed. we do our best to point out maintenance so that our customers don't have any issues . Your fans were definitely bad. we did have to bleed the system to add some more coolant when you return.I'm sorry that happened to you. I hope you continue to get many more miles out of your vehicle thanks

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