Very happy with the car and the customer service. There is some mix-up of information about tax credits for Plug-in and EV cars online but the staff spent all necessary time until every detail was clear. They were patient and transparent clarifying my questions.
Also, Chris did a great job explaining all details about the car and was attentive and went one step further with a great customer service before and after my purchase.
I would recommend to anyone if they want great customer service for a great car.
Original Review
02/20/2022
0
Category: Sales
PHEV and federal tax credit
I am leasing a Tucson PHEV. Before closing the contract I asked several times about the Federal Tax Credit, since the car qualifies up to $6,500 and this was one of the reasons to get the car. Every time I asked I was told I would get the Federal Tax Credit when filling my taxes next year. Now I am learning this is NOT TRUE.
WILLIAM T S. from Foundation Hyundai Of Boulder responded on 02/23/2022 10:14 AM
I apologize about the mixup of information available. Know that we have your best interests in mind.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
Also, Chris did a great job explaining all details about the car and was attentive and went one step further with a great customer service before and after my purchase.
I would recommend to anyone if they want great customer service for a great car.