business image

Five Star Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(454 Reviews)
95

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

At Five Star Automotive, our mission goes well beyond just fixing cars. As a local, family-owned business, we aim to maintain a great reputation – one that starts with accountability and integrity across our entire team. We work hard to develop a relationship of trust, not only before & during your service, but long after you’ve driven At Five Star Automotive, our mission goes well beyond just fixing cars. As a local, family-owned business, we aim to maintain a great reputation – one that starts with accountability and integrity across our entire team. We work hard to develop a relationship of trust, not only before & during your service, but long after you’ve driven away. Your satisfaction and the health of your vehicle will always be our priority, which is why we continually strive to provide the quality workmanship of a dealership, without the dealership cost. It is our ultimate hope, for both our staff and customers, that you receive the level of professionalism that you deserve, all while feeling part of our Five Star Family! ...more

Categories
Auto Repair, Diesel Services, Tires
Contact
(716) 901-0002

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2804 Union Road Cheektowaga, NY 14227
Five Star Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(454 Reviews)

PH
gravatar
Peter H.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2025
verified customerVerified Customer
10
Excellent service
I needed my headlight replaced. I called the office to schedule an appointment to have this work done. They offered me a same day appointment or first thing the next day at 8 AM. I opted for the next day. On that day that began immediately working on my car. The work was done quickly and efficiently. I would highly recommend them to anyone who’s looking for an honest auto service center. There are two small things that could use a little improvement. Number one, a customer waiting area. It would be great. That might have a couple chairs, a TV and maybe even a coffee pot. Number two, my appointment was for 8 AM. No one arrived there until about 8:08. I was there at about 7:45 AM. Neither of these things would be something that would stop me from coming, but would be nice to have in place in a very near future.
Lori & Ron T. from Five Star Automotive responded on 10/10/2025 05:19 AM

Peter, thank you so much for the wonderful review! We appreciate your business and your feedback! These things will be taken into account, especially when construction is completed.

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