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Five Star Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(428 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

At Five Star Automotive, our mission goes well beyond just fixing cars. As a local, family-owned business, we aim to maintain a great reputation – one that starts with accountability and integrity across our entire team. We work hard to develop a relationship of trust, not only before & during your service, but long after you’ve driven At Five Star Automotive, our mission goes well beyond just fixing cars. As a local, family-owned business, we aim to maintain a great reputation – one that starts with accountability and integrity across our entire team. We work hard to develop a relationship of trust, not only before & during your service, but long after you’ve driven away. Your satisfaction and the health of your vehicle will always be our priority, which is why we continually strive to provide the quality workmanship of a dealership, without the dealership cost. It is our ultimate hope, for both our staff and customers, that you receive the level of professionalism that you deserve, all while feeling part of our Five Star Family! ...more

Categories
Auto Repair, Diesel Services, Tires
Contact
(716) 901-0002

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2804 Union Road Cheektowaga, NY 14227
Five Star Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(428 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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AP
ASHLEY P.
This review violates the SureCritic Review Policy.

JM
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Jackie M.
Fredonia, NY
This review violates the SureCritic Review Policy.

JM
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Jackie M.
Fredonia, NY
This review violates the SureCritic Review Policy.

SC
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Shay C.
Buffalo, NY
This review violates the SureCritic Review Policy.

SC
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Shay C.
Buffalo, NY
This review violates the SureCritic Review Policy.

SC
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Shay C.
Buffalo, NY
This review violates the SureCritic Review Policy.

SC
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Shay C.
Buffalo, NY
This review violates the SureCritic Review Policy.

NN
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Noe N.
Buffalo, NY
This review violates the SureCritic Review Policy.

SC
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Shay C.
Buffalo, NY
This review violates the SureCritic Review Policy.

JA
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Joanne A.
Buffalo, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2021
1
Disappointed
I had an 11:30 a.m. oil change and tire rotation appointment, which wasn't completed until 2:15 p.m.! I feel like I should have been contacted that there was a significant delay. I called at 1:30 p.m. to check on the status, but no one answered the phone. I then went to your facility to check on the status, only to notice that my vehicle had not even been touched.

FE
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Former E.
Buffalo, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/08/2021
0
***FUTURE EMPLOYESS BEWARE***
***Future employees beware*** Owners are verbally abusive, will NOT pay your overtime. Heed the warning signs (no long term employees at 5 Star). Trip hazards in shop, batteries leaking into storm drains, extremely dirty place to work, contaminated water in pit. Will switch your pay rate without notifying you. If you break something by accident, owner charges you. Ron will also tell you he is a Ford master tech but will ask for your help diagnosing anything made after 2004. Tech bathroom is straight out of a horror film. DO NOT WORK FOR THE TESTANI"s

JS
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jon s.
Buffalo, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/08/2021
0
Forever Working on vehicle
drop my vehicle off in APRIL of 2021!!! My mercedes is till sittin out fron in september!!! Ron always has story why the vehicle isnt finished. lies and mor lies. all summer I coldnt ride my vehicle. always tellin me it be don. take your mercedes som place else

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