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Five Star Auto & Truck

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(325 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Welcome to Five Star Auto & Truck: Your one-stop, on-the-spot auto service headquarters for a complete line of quality tires and auto services. For over 25 years, we have provided the La Marque and Texas City, TX area with the latest products and unprecedented services for everything we sell. And for years, our customers have been coming Welcome to Five Star Auto & Truck: Your one-stop, on-the-spot auto service headquarters for a complete line of quality tires and auto services. For over 25 years, we have provided the La Marque and Texas City, TX area with the latest products and unprecedented services for everything we sell. And for years, our customers have been coming back. ...more

Categories
Tire Sales and Repair, Car Maintenance, Oil Change
Contact
(409) 995-0555

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
4502 Fm 1765 Texas City, TX 77591
Five Star Auto & Truck's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(325 Reviews)

CD
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CHARLENE D.
Texas City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2024
verified customerVerified Customer
10
Oil sending unit
I headed to walmart and noticed my truck was smoking. After walmart I prayed and headed to 5 star.
I got there and saw oil leaking. They took me right in and fixed to problem. I love 5 star.

BD
Bernard D.
La Marque, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2024
verified customerVerified Customer
Category: Service
Bernard said they always finish on time.
Recommended
ROB T. from Five Star Auto & Truck responded on 05/16/2024 07:40 AM

Good morning, thank you for letting us service your vehicle and glad that we could help you. 


GL
Greg L.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2024
verified customerVerified Customer
Category: Service
Greg said they're good and truthful with him.
Recommended
ROB T. from Five Star Auto & Truck responded on 05/08/2024 06:55 AM

Good morining, I am glad that you were able to get your ac serviced quickly. Have a great day.


CC
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CHRIS C.
La Marque, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2024
verified customerVerified Customer
10
Brake Job
Took my daughter’s car in for a brake job. She ended up needing to replace everything - pads, rotors, calipers, and the tie rod needed to be replaced, too. We could only afford the brakes for now, which 5 Star did a great and quick job on, and told us to drive the car as little as possible until we could bring it in next payday to get the tie rod fixed. The fact that they’re willing to work with us and are concerned about not causing further damage says a lot about them, to me.
ROB T. from Five Star Auto & Truck responded on 04/26/2024 11:55 AM

Hello, thank you so much for always trusting us to repair your daughters car and getting her back on the road. Hope to see you soon. 


JP
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John P.
La Marque, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2024
10
5cstar auto web site is easy to search on and information is real time resposive...
Excellent website for 5 star auto..search is easy to use and.information real time and helpful
ROB T. from Five Star Auto & Truck responded on 04/22/2024 01:50 PM

Thank you so much we are happy that you recently checked out out website. Also, we do post coupons on there as well the next time you need a vehicle repair. Have a great week.


JP
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JOHN P.
La Marque, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2024
verified customerVerified Customer
10
Timely..good prices..know their jobs..personable..fair and honest...
Honest and fair..reasonable prices..personable...mechanics know their business
ROB T. from Five Star Auto & Truck responded on 04/22/2024 07:01 AM

Thank you so much we really work hard at getting customers vehicles repairs done it a timely manner. Have a great day. 


KC
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KEN C.
League City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
verified customerVerified Customer
10
Tire replacement
Ordered four Goodyear tires were in the next day as promised. Fast friendly honest professional service as always!
ROB T. from Five Star Auto & Truck responded on 04/19/2024 12:07 PM

Thank you for the recent visit to Five Star we appreciate your business. 


AG
Alex G.
La Marque, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2024
verified customerVerified Customer
Category: Service
Alex said they do a good job.
Recommended
ROB T. from Five Star Auto & Truck responded on 04/15/2024 08:16 AM

Hello, we are happy to hear that you are satissfied with our services here at Five Star. 


LG
Latasha G.
Texas City, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2024
verified customerVerified Customer
Category: Service
Latasha stated that she was right there when it opened up, but someone walked in before her and got serviced first.
Recommended

DG
David G.
La Marque, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
Category: Service
David said they took care of him, had good service, a fair price and did a good job.
Recommended
ROB T. from Five Star Auto & Truck responded on 04/04/2024 12:14 PM

Hello, David I am happy that we can always service you and you families vehicles. Have a great weekend.


JD
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JACK D.
Texas City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2024
verified customerVerified Customer
10
Great customer service
I took in my son‘s car to check on his brakes. They could’ve just told me my brakes were bad and I would’ve paid to put new ones on. He told me the brake pads would hold out for a while longer. They were in better shape than I thought. It’s nice to have someone on your side when it comes to car repair
ROB T. from Five Star Auto & Truck responded on 03/26/2024 06:43 AM

Good morning, I am glad that we were able to save your son some money on his brakes. Let us know when we can help you out in the near future. 


MM
Mark M.
La Marque, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2024
verified customerVerified Customer
Category: Service
Mark said that they are awesome people to do business with.
Recommended
ROB T. from Five Star Auto & Truck responded on 03/09/2024 06:12 AM

Thank you we try our best to give every customer great service. Have a great weekend.


KL
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KAREN L.
Texas City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2024
verified customerVerified Customer
8
Excellent service. Will go back
Great customer service. Will go back again.
ROB T. from Five Star Auto & Truck responded on 03/05/2024 06:34 AM

Good morning thanks for giving us the opurtunity to help you with your vehicle repair. 


DB
Dennis B.
Texas City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
verified customerVerified Customer
Category: Service
Dennis said they are the best. They are really good at their job.
Recommended
ROB T. from Five Star Auto & Truck responded on 03/04/2024 03:08 PM

Hello, thanks for the business and have a great day. 


GD
Gregory D.
La Marque, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
verified customerVerified Customer
Category: Service
Gregory said he has been a customer of this business for a long time. Lots of his family use this business. They provide good service.
Recommended
ROB T. from Five Star Auto & Truck responded on 03/04/2024 03:07 PM

Hello, we appreciate you and your family for yalls business thanks for always being a loyal customer.


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