business image

First Choice Auto & Truck Repair, Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(153 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

Your ONLY choice for auto, truck and fleet maintenance!
Keeping you on the road since 1992!
First Choice Auto & Truck Repair of Delaware has been providing quality auto and fleet services in the Delaware area since 1992. We are a family-owned business delivering honest and professional auto and fleet maintenance services to the people
Your ONLY choice for auto, truck and fleet maintenance!
Keeping you on the road since 1992!
First Choice Auto & Truck Repair of Delaware has been providing quality auto and fleet services in the Delaware area since 1992. We are a family-owned business delivering honest and professional auto and fleet maintenance services to the people of Delaware and surrounding areas.
...more

Categories
Car Maintenance, Auto Repair, Towing Service
Contact
(302) 656-1433

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
533 Rogers Road New Castle, DE 19720-1323
First Choice Auto & Truck Repair, Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(153 Reviews)

CM
Charlene M.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Excellent Service
I want to say that my experience with Fisrt Choice Auto was very Professional! The owner Kenny was prompt in meeting me on the highway where my car cut off! The staff wqs very proficient and knowledgeable about everything pertaining to my car! The turnaround time in getting my car back on.the road was within one day 1 day! I recommend this mechanic shop to everyone looking for a reliable, dependable, honest business

Charlene Mahoney ❤️ ❤️

gravatar
Verified Customer
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Great service
Very good people to work with

TG
gravatar
TYSHA G.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Very satisfied
Appreciate the quick response/repair from First Choice.

gravatar
Verified Customer
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Top notch performance and very accommodating to all my fleets needs
First Choice should be everyone’s Best Choice!!!! The service, staff, and professionalism are amazing. They’re always available, reliable, and in my personal opinion reasonable.

EI
ED I.
Bear, DE
Chevrolet Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great service
The people here made a bad experience easy to handle

MO
gravatar
MIKE O.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Professional and timely
Excellent customer service and technically accurate professional service on a complicated engine swap. Couldn’t be happier.

BW
gravatar
BOBBY W.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
work performed on my 2010 Jeep Wrangler
First choice auto and truck repairs are my go to shop. They perform the work that is requested to be done and complete all work in a very timely fashion. I have recommended to family and friends First Choice Auto and Truck repair for there vehicle needs.

TW
TOM W.
South Chatham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Awesome had us up and running as fast as they could!
Rich was amazing. We were traveling during the holiday and yes the part was a day away but they got us back in the game and road super fast considering the situation. Very thankful.

Verified Customer
New Castle, DE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/30/2024
verified customerVerified Customer
7
1st visit.
Long wait. Quote was not accurate. But satisfy so far with the service.

SC
STEPHANIE C.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Excellent as usual!
I spoke with Rich a few days earlier and told him what I needed in addition to my scheduled oil change. He ordered the parts, when I arrived as scheduled he wasn't there, however the other mechanics knew exactly why I was there and what needed to be done. My service was completed to my satisfaction as always.

MG
MARGIE G.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
appt today 12/1924
I had a great first time experience. The manager went out of his way to accommodate my needs. Even though a clean did not show up, he still told me to call back if there were any issues again after putting a dye in the area. I m very happy, I knew because of holiday week they would be busy but still took the time to assist. Happy Holidays to you all!!!

RL
ROSLYN L.
Bear, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Each time I visit for service on my vehicle, I never longer than the time that I takes to service my vehicle,Mr. Rich and the staff always leaves me satisfied and I never had to question the work that’s done on my vehicle
SO VERY PLEASED WITH THE PROFESSIONAL AND COMPLETED SERVICE THAT I RECEIVE AT FIRST CHOICE

WW
WENDY W.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Back on the road, quick!
The day before Thanksgiving driving from Philly to Carolina. Unfortunate incident on I 95 found me stuck with a packed car, a big dog, two flat tires. I called ahead to First Choice and Rich was great from the start! Asking first where we ok. My German Shepard Rocky and I were both welcomed at First Choice. I was amazed and grateful how fast Rich and the team got my new tires and helped me to get back on the road and on my way to be with my family in NC! Excellent service!

LM
gravatar
LEROY M.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
10
Senor lights and brake issues
Issues were found, informed in timely matter, repairs required were done. Excellent service.

EW
Edward W.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
verified customerVerified Customer
Category: Service
Edward said he was satisfied, he was in and out in a timely manner. The service was great and he appreciates the work that was provided.
Recommended

Displaying Review 1 - 15 of 153 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.