Business Solutions
SureCritic / Firestone Complete Auto Care
business image

Firestone Complete Auto Care

Average Score
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(3 Reviews)
0
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
66%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(401) 216-5995
No Business Hours Provided

Business Hours

* No Time Zone Provided
22 Dowling Village Boulevard North Smithfield, RI 02896
Get Directions
Firestone Complete Auto Care's Reviews
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(3 Reviews)
Write a Review
Recent Reviews
KK
gravatar
Kevin K.
Cumberland, RI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/18/2021
Lead down the wrong path for a fully warrantied problem!
Without going into all of the details, I just wanted to give you all a heads up to think twice about doing any needed auto service/repairs at Firestone Complete Auto Care in North Smithfield, RI (at least at this current moment in time). I was convinced by the service manager and technition that replacing "this and that" would fix a very specific problem when it was something else all along. What makes this so frustrating is that I had suspected the exact cause of the issue all along and discussed this with the manager who wrote up my work order, from the very beginning. Unfortunately, they choose to lead me down another path, fixing and/or replacing items that were not contributing to the problem and causing me to needlessly spend over a $1,000 above and beyond the actual issue, which, get this, turns out to be exactly the very thing that I suspected. A $150.00 part that this service center had previously replaced in my vehicle a few years ago and was under a lifetime warranty! They swindled me big-time! ?
Not Recommended
Businesses Near You
North Smithfield Auto Body
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(0 Reviews)
Tellstone Garage
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(260 Reviews)
Executive Auto Center
91
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(570 Reviews)
Miller's Auto Body
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Rt. 5 Auto Repair
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,311 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.