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Felix's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(666 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Since 1969, Felix's Auto Services has provided comprehensive auto repair services that include car maintenance services, under-car services, collision repair services, heating and cooling services, electrical services, transmission services, electrical services, and internal engine services. Our goal is to offer the best services Since 1969, Felix's Auto Services has provided comprehensive auto repair services that include car maintenance services, under-car services, collision repair services, heating and cooling services, electrical services, transmission services, electrical services, and internal engine services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.



Peter Salcido, our Service Manager, has been serving the Mountain View area for over 3 decades. Peter ensures customers receive high-quality service and accurate quotes, only for the services you need.
...more

Categories
Auto Repair, Car Maintenance, Domestic Auto Repair
Contact
(650) 961-0138

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
191 W Evelyn Ave Mountain View, CA 94041-1408
Felix's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(666 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Oil Change
Great for quick oil change on my Focus, really nice guys there too.

IG
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Ignacio G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Review services for 2007 Honda Pilot
All was great! Great planning and service delivery!

FT
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
battery replacement
Felix's Auto Service did a great job in replacing my old battery. Justin was very helpful and knowledgeable about explaining the work to me.
They even replaced a burned out light bulb for free.
I'm very happy with them and will definitely return for future work on my car.

BF
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Bill F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Terrific diagnostics and problem solving
I shouldn't be amazed by now after so many successes but their diligence to dive into the problem and come up with the solution is something I've come to rely on.

GO
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Georgette O.
Los Altos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
10
Super reliable
Our whole family services their vehicles at Felix. We have been with them for years and wouldn't trust our cars anywhere else. They're the best!

JM
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John M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Service
Great Service

EG
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Eileen G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great Service
Professional, the car was ready when they said it was going to be ready.

MM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Best place for car repair
Brought the car in for service which prior visits had highlighted along with the Toyota suggested maintenance. They're careful to call out what must be fixed, what can be fixed later, and what's not worth fixing at all.

Very reasonable prices, and all prices are discussed before committing to the work.

Finally, they're very easy to contact, and they're quick to call back if busy.

DG
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Damaris G.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Best Explanations/Best Service
Truly do not trust taking my vehicle anywhere else! Excellent service every time. Friendly and communicative staff.

TV
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Tony V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Superb service
Excellent service as usual. Friendly and communicative staff. They advised of upcoming services.

KE
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Ken E.
Los Altos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Solved my problem promptly
A rodent chewed some wires and that affected the ABS system. Felix’s Auto Service got me in quickly and fixed my problem professionally. I like this shop.

JA
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Julie A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Amazing
I called in early in the morning. They told me to drop it off. I got it in and I got the issue taken care of right away. Great customer service very professional and the price was just right thank you so much.

BK
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Brad k.
Mountain View, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Been a customer for over 3 years!
Peter and his crew are awesome. They're honest, transparent, and do right by their clients. You can trust them to take good care of you. I already recommend them to anyone who is looking for a good car shop!

RH
RUBEN H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Very good service
Thank you for the work,

NR
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Felix Auto
Stand up and solid guys

Displaying Review 1 - 15 of 666 in total
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