business image

Falls Auto Tech

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(915 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Welcome to Falls Auto Tech, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Falls Auto Tech is family owned and Welcome to Falls Auto Tech, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Falls Auto Tech is family owned and operated and when you choose Falls Auto Tech, you are choosing trained ASE Certified technicians, the highest quality parts, the latest equipment and the newest technology to diagnose and repair your vehicle. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(262) 251-0110

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
N84 W 15859 Appleton Ave Menomonee Falls, WI 53051-3087
Falls Auto Tech's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(915 Reviews)

JP
JODI P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
MANY THANKS!
My Kia Rio had an electrical issue. After taking the car to the dealership with no success, I contacted Falls Auto Tech. My car is as good as ever. Many thanks for your diligent assistance in accessing the issue and correcting the wire harness.
Bruce K. from Falls Auto Tech responded on 07/23/2025 09:39 AM

We appreciate you sharing your experience! It’s always a good day when a car goes from “what’s wrong with you?” to “you’re good as new!” We're delighted to hear that our team could tame that electrical issue and get your Kia Rio back on track. If your car starts acting like a diva again, you know where to find us!


JS
gravatar
JILL S.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
New tires
Chuck, let me know a few months or so ago I needed new tires. I saved up enough to get some and called Chuck back and let him know that I needed some prices for some tires. Whatever he could do for me. Within a few days he had a great deal for me. I made an appointment, brought the car in. I got new tires. I’m all set for winter. ❤️
Bruce K. from Falls Auto Tech responded on 07/20/2025 09:38 AM

It's fantastic to hear that you were able to save up and get those new tires just in time for winter! Nothing like rolling into the snowy season with confidence and grip on the road. We're glad Chuck could help you snag a great deal and make the process smooth. Just think of him as your auto personal shopper—minus the actual shopping bags. Wishing you safe travels and plenty of warm, cozy drives ahead!


LG
LILLY G.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Great customer service and experience!
I always have a great experience beginning to end at MFalls Auto Tech! So much knowledge and experience and advice from Chuck and Bruce. Highly recommend!
Lilly G.
Bruce K. from Falls Auto Tech responded on 07/20/2025 09:38 AM

We appreciate hearing about your great experiences at Falls Auto Tech! It sounds like Chuck and Bruce have worked their magic yet again. With so much knowledge and advice to share, it’s like having a pit crew right in the shop. Your recommendation means a lot to us, and we look forward to keeping your ride in tip-top shape!


KH
KAYLA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great place!
Outstanding Auto Shop & Exceptional Service!
I had a fantastic experience at Falls Auto Tech! The owner Chuck was kind, honest, and friendly. From the moment I walked in, I felt like my car was in good hands with Luke who's an incredibly knowledgeable technician! They took the time to explain what needed to be done, offered fair pricing, and completed the work quickly and efficiently.
It's rare to find an auto shop where you can trust the work being done and feel valued as a customer, but this place truly delivers. Whether it's routine maintenance or a bigger repair, I won’t go anywhere else. Highly recommend to anyone looking for quality service and trustworthy professionals!
Bruce K. from Falls Auto Tech responded on 07/19/2025 09:41 AM

It sounds like your experience at Falls Auto Tech was nothing short of a joyride! We're glad to hear that Chuck and Luke made you feel right at home while taking care of your vehicle. Trust and a friendly face can make all the difference in automotive care. It's our mission to provide that feeling, one oil change at a time! If you ever have any more bumps in the road, you know where to steer your wheels for quality service. Enjoy the drive!


DL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Best mechanic!
I am so grateful to have been referred to Falls Auto. They are so honest and thorough. Both times that I needed to bring my car in, Chuck explained in detail what needed to be done. I recently moved to the area and it’s great to have a trustworthy mechanic near!
Bruce K. from Falls Auto Tech responded on 07/18/2025 09:40 AM

We're delighted you found us after your move! Being honest and thorough is kind of our thing—like a mechanic version of your favorite ice cream flavor, just without the sprinkles. We're glad Chuck could help explain everything in detail; after all, understanding your car's needs is just as important as keeping it running smoothly. If you ever have any more questions or car conundrums, just know we're here to help keep you cruising!


AM
gravatar
ANDY M.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Professional shop
Hello Chuck , Bruce and staff always the best service. Hometown honest and prepared to help.
Bruce K. from Falls Auto Tech responded on 06/01/2025 09:38 AM

We appreciate you taking the time to share your experience! We're glad that our team was able to provide the hometown service you deserve. If we had a trophy for “Best Car Care Team,” it sounds like they’d be winning it by a landslide. Here's to keeping those wheels turning smoothly!


KP
KATIE P.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great service
Always grateful for Falls Auto Tech and their timely and honest service!
Bruce K. from Falls Auto Tech responded on 05/24/2025 09:40 AM

It's fantastic to hear that our timely and honest service has made an impression on you! At Falls Auto Tech, we aim to keep your wheels turning smoothly while also making sure you can trust us with your vehicle. If you ever need to talk about your car, even if it’s just to discuss the best snacks for a long drive, we’re here for it!


Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2025
verified customerVerified Customer
10
Great service
I got a quick appointment, dropped my car off the next morning, I called about the problem, they asked questions and gave me a solution and explained everything step by step.
Bruce K. from Falls Auto Tech responded on 05/17/2025 09:40 AM

We're glad to hear that you had a smooth experience with us! It sounds like we were able to communicate the problem clearly, which is always our goal—no one enjoys a mystery when it comes to their car. If you ever find yourself in need of our services again, we'll be here to tackle whatever your vehicle throws our way. Safe travels!


Verified Customer
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Customer Service
No matter what the work is from an oil change to major repair the focus is always Customer Service.
Bruce K. from Falls Auto Tech responded on 05/11/2025 09:39 AM

Your kind words about our customer service truly make our day! We pride ourselves on treating every oil change and major repair like it's a multi-course gourmet meal—service is key. We're glad to hear that our dedication to taking care of our customers has shone through in your experiences. If there's anything else we can assist you with, just let us know. We're here to keep you rolling smoothly!


JG
gravatar
JIM G.
Colgate, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Complete trust in falls always
I’ve been a customer since 1991 and put my complete trust in their service
It’s so refreshing to rely on them whenever I need service no matter big or small
Bruce K. from Falls Auto Tech responded on 05/10/2025 09:40 AM

We genuinely appreciate your loyalty over all these years. It’s great to know you trust us with your automotive needs—big or small, we're always here to help. We aim to keep that trust going strong, like a well-oiled machine! If you need anything else, don’t hesitate to reach out.


SH
gravatar
STEVE H.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
The Best Pace to Have Your Car Maintained
When I have my cars maintained at Falls Auto Tech I don’t worry about the work being done correctly. Their work is always great. They explain things well. They maintain your car like it was their own.
Bruce K. from Falls Auto Tech responded on 04/26/2025 09:39 AM

It's fantastic to hear that you have such trust in our work at Falls Auto Tech! We take pride in treating every vehicle like it's our own - no one wants a grumpy car on their hands. We're glad you appreciate our explanations as well; we believe that understanding the details can make the maintenance process a lot less mysterious. Your confidence in us means the world. Here's to many more smooth rides ahead!


Verified Customer
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Very efficient and thorough.
I had some brake issues on my vehicle and they took care of it the same day I dropped it off. They seem very focused on diagnosing causes beyond the symptoms. Communication is also top notch.
Bruce K. from Falls Auto Tech responded on 04/23/2025 09:38 AM

We’re glad to hear that your brake issues didn’t stand a chance against our team! It's important to us to diagnose the root cause rather than just treat the symptoms—kind of like going to the doctor for a sneeze and leaving with a cure for a cold instead! We're also pleased that our communication hit the mark for you. If your vehicle ever needs more TLC, you know where to find us. Safe driving!


LP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Lydia Squaking Brakes
Took my car in to have my brakes checked. Chuck was very nice & explained that they didn’t need to be changed yet. Fee was appropriate, and I’m definitely coming back again when they need to be done. I have used them in the past & you still get the same best service.
Bruce K. from Falls Auto Tech responded on 04/17/2025 09:39 AM

We're glad to hear that you had a great experience with us! It sounds like Chuck gave you the lowdown on your brakes without any unnecessary drama—who doesn't love a straightforward mechanic? We're grateful for your continued trust in our services, and we'll be ready for you when those brakes finally decide to throw in the towel! Your business means a lot to us, and we appreciate you taking the time to share your thoughts.


MH
gravatar
MIKE H.
Mayville, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Fast & thorough service
Can’t say enough about the level of service I have received at Falls Auto Tech over the years! They are always very thorough with their work. And I appreciate how they let me know what needs fixing ahead of time, and what is urgent vs what can wait.
Bruce K. from Falls Auto Tech responded on 04/13/2025 09:39 AM

It's great to hear you’ve had such a positive experience with us at Falls Auto Tech! We believe in keeping our customers informed so there are no surprises—unless, of course, it’s a surprise party we’re planning for your car’s next milestone. Keeping everything running smoothly is what we aim for, and we’re glad to know you appreciate our thoroughness. Here’s to many more years of keeping your car in top shape!


JS
gravatar
JILL S.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Oil change
Always good to see Chuck! He’s right there to greet you and to take care of getting you checked in. Service is always prompt and well done. They always give me good advice on how to keep an eye on with my car and how to take care of it so it takes care of me.
Bruce K. from Falls Auto Tech responded on 04/10/2025 09:39 AM

We're delighted to hear that your experience with us has been so positive! Chuck is indeed a fantastic greeter and service guru. It's great to know you appreciate the prompt service and advice on car care. After all, a well-cared-for car is like a good friend; it sticks by you through thick and thin! Thank you for choosing us for your auto needs. We look forward to continuing to keep you on the road and out of the shop—because nobody likes waiting in a lobby!


Displaying Review 1 - 15 of 915 in total
Service Coupons and Posts
We're thrilled to be your pit crew for the day! 🚗💨 Quick fixes and speedy service are kinds of our thing—because who wants to keep waiting? Thanks for trusting Falls Auto Tech! #QuickService #AutoExperts
Learn More


Thanks for the kind words! We love keeping your ride in tip-top shape and making the drive to us worthwhile. Chuck, Bruce, and the team appreciate the kudos! 🚗💨 Your support fuels our passion! #FallsAutoTech #AutoRepairPros
Learn More

Wow, we love hearing that Chuck is the superhero of auto repairs! 🦸‍♂️ Keeping your son’s car safe with style and great sound? That's music to our ears! 🎶 Thanks for trusting Falls Auto Tech! #AutoCare #AboveAndBeyond
Learn More

Thanks for the fantastic review! 🚗✨ We promise to keep it honest and straightforward, just like your favorite pair of work gloves. No upselling here, only reliable auto care! Let’s keep those wheels turning! 🔧 #FallsAutoTech #HonestService
Learn More

We're thrilled to hear you felt well taken care of! Chuck and the team are here to give your car the pampering it deserves. 🚗💖 Thanks for the high recommendation—just call us your car's happy place! #FallsAutoTech #CarCare
Learn More

We're thrilled to hear that you think we do a great job! ?? Our team takes pride in keeping your wheels turning smoothly. Thank you for your trust—your car is in good hands! #FallsAutoTech #CustomerAppreciation
Learn More

?? Flat tires can really deflate your day, but we’re here to lift you back up! Big thanks for trusting Chuck & the team. We love helping our community when it's crunch time! ?️✨ #AutoCare #CommunityFirst
Learn More

Thank you for the glowing review! ?✨ We're all about honesty and straightforward service—no gimmicks here! We're thrilled to be your go-to auto shop. Remember, we’re just a pit stop away! #FallsAutoTech #NoBSService
Learn More

Thank you for your kind words! ? At Falls Auto Tech, we believe in honesty over hustle. Your trust fuels our drive to keep things professional (and sometimes amusing!) ?? We're thrilled you felt taken care of! #HonestyInAutoRepair #FallsAutoTech
Learn More

Thanks for the shout-out! We're thrilled that you find us your go-to for all things automotive. Chuck and the crew promise to keep the engine running smoothly … and the service even smoother! ?? #FallsAutoTech #WeLoveOurCustomers
Learn More

Thanks for the love, Lilly! ? Our team's all about precision, not cutting corners ⚙️. Chuck sends his regards, and we're here whenever you need us! #ExpertiseMatters #FallsAutoTech
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.