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Exclusively European

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,817 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®
Exclusively European's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,817 Reviews)

CK
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Charles K.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
9
A/C service BMW
We have been using Exclusively European since 2017 for our BMW 335i. Great customer and technical service every time for minor or major repairs.

SA
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Shaun A.
Ladson, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
Great service, friendly staff
Got an oil change and inspection. Very satisfied. Dov is the man!
Employees worked with

Verified Customer
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Quick & Efficient
Exclusively European always provides exceptional service, prompt responses & quick vehicle repairs. I’ve serviced several vehicles with them over the years & have always had a great experience.

OB
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Ori B.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Quick & Honest & professionals
Great job. I'll be back!
The only small comment I will say is that it takes too long to set an appointment.
The Team a. from Exclusively European responded on 07/12/2025 09:41 AM

We appreciate your feedback and are delighted you're coming back! We'll work on speeding up that appointment process faster than a caffeinated barista.


JF
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Joyce F.
Isle Of Palms, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Oil change
Other than having to wait weeks for an appointment they are top notch in their field of expertise
The Team a. from Exclusively European responded on 07/11/2025 09:47 AM

We appreciate your patience and are glad to hear you found our expertise top notch. Great service sometimes comes with a side of waiting!


MM
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Meg M.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Dove is just great and appreciate all his honesty!
Really Appreciated that Dive got my car in for the maintenance problem sooner than it was scheduled.. also appreciate the time he took to explain the problem and show me before and after pictures as well. Very thorough! Thank you! Meg
The Team a. from Exclusively European responded on 07/04/2025 09:40 AM

We're glad to hear Dive was able to work his magic on your car and keep you in the loop! Your appreciation for thoroughness is music to our ears.


SW
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Sharon W.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Parking brake cable broke loose
Staff was very attentive and knew right away what my problem was. They were able to fix it for me while I waited so I didn’t have to come back. I am so thankful for all they did!
The Team a. from Exclusively European responded on 06/30/2025 09:39 AM

We're glad to hear our team was on the case faster than a detective in a mystery novel! Your appreciation means a lot to us.


Verified Customer
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Easy to work with and quality work
A good experience
The Team a. from Exclusively European responded on 06/29/2025 09:40 AM

We appreciate your feedback and are glad you had a good experience! It’s always nice when things go smoothly, isn’t it?


Verified Customer
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great feedback
Keep us up-to-date on status!
The Team a. from Exclusively European responded on 06/28/2025 09:41 AM

We appreciate your feedback and we'll do our best to keep you in the loop—after all, no one likes to play hide and seek with their updates!


EO
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Emmett O.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent! Skilled, honest and worth the wait!
We’ve been bringing all our vehicles to Exclusively European for the past five years, and it’s been nothing short of exceptional. The team here combines genuine passion for customer service with top-tier mechanical expertise. They’ve earned our trust time and again, consistently delivering honest, high-quality work. It’s clear they care about doing things right. Just a word to the wise—plan ahead, as they book out a few weeks in advance. But once you’re in, you’ll understand why it’s absolutely worth the wait.
The Team a. from Exclusively European responded on 06/28/2025 09:41 AM

It's fantastic to hear you've found a home for your vehicles with us! Trust us, the wait is just a warm-up for our exceptional service.


BN
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Bob N.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Quality service and ease of doing business
Always a great experience with a quality service team, highly recommend!
The Team a. from Exclusively European responded on 06/23/2025 09:38 AM

We appreciate the recommendation and are happy to hear our team keeps impressing you. Quality service is our favorite kind of service!


TF
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Tom F.
Mount Pleasant, SC
BMW 328i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Superior work and attitudes
These folks are reliable, professional and knowledgeable and honest.
The Team a. from Exclusively European responded on 06/22/2025 09:38 AM

We're proud to be your go-to team for reliability and honesty; after all, who needs mystery in shopping?


MK
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Mike/Teri K.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent service through out all phases of the business.
From initial intake evaluation; to actual auto repairs; to final payment activity this company is consistently excellent. It was a pleasure to do business with them. The treatment I received guarantees future business.
The Team a. from Exclusively European responded on 06/22/2025 09:38 AM

We're delighted you had such a pleasant experience from start to finish! Your kind words motivate us to keep our excellence on the road.


RW
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Robert W.
Mount Pleasant, SC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/19/2025
verified customerVerified Customer
5
Audi Q3 Oil Change
Everything was great except I was disappointed my engine and cabin air filters were not checked and there was an additional charge to do so. Report stated they were not checked because they were not "easily accessible". Later it was explained they could be checked but since there was a cost you may as well pay for the replacement filters.

JM
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Justin M.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
10
Awesome
Dov and team were great
The Team a. from Exclusively European responded on 06/22/2025 09:38 AM

We're glad you enjoyed your experience with Dov and the team; they always aim to impress, even without a magician's hat!

Service Coupons and Posts
We're thrilled to hear your 22-year-old car is running like new! 🚗✨ Our team loves bending over backwards (but not in yoga class) to keep every car happy. Thanks for trusting us with your automotive needs! #ExclusivelyEuropean #CarLove
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Thanks for the awesome review! 🚗✨ We're thrilled to cater to classic rides like your '95 Porsche. With 35 years of experience under our belts, we treat every car like a work of art—because they are! #PorscheLove #ExclusivelyEuropean
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We’re thrilled to keep your car in great shape! 🚗✨ Thank you for trusting us – honesty is our secret ingredient! We appreciate your kind words and support. Here’s to smooth rides and happy travels ahead! #ExclusivelyEuropean #CarCare 😊
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We love being your car's last stop on the repair journey! 🚗✨ Thanks for trusting Exclusively European to work our magic when others fell short. Let’s keep your wheels spinning smoothly! #CarWhisperers #ExclusivelyEuropean
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Thank you for your fantastic review! 🚗✨ We promise, being on time is our secret superpower! Happy to help at great prices—it's our thing! Cheers to our perfect team! 🥳 #CustomerSatisfaction #ExclusivelyEuropean
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We're thrilled to hear about your journey with Lola! 🐾🚗 Dov is indeed a car whisperer! Here’s to many happy miles ahead with your fabulous ride. Remember, every legend starts somewhere! #ExclusivelyEuropean #CarLove
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We're thrilled to hear you've been with us for years! 🎉 Your trust in our knowledgeable team means the world. Who knew great service could save you money? 🚗💰 Here’s to many more smooth rides together! #CustomerAppreciation #ExclusivelyEuropean
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Thank you for the fantastic review! 🚗✨ We love keeping you in the loop with detailed reports and a crystal ball for future maintenance! After all, a well-cared-for car is a happy car! 😉 #ExclusivelyEuropean #CarCare
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Thank you for the fantastic review! We're thrilled that Rusty worked his magic on your 1972 Super Beetle. 🚗✨ Shifting gears smoothly is a must, just like a well-timed punchline! 😂 We appreciate your recommendation! #ExclusivelyEuropean #BeetleLove
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Thanks for the amazing feedback! We're thrilled to hear that your 2005 BMW is still cruising with you. 🚗❤️ Keeping classics alive is our jam! Let us help you keep that beauty on the road for years to come. #CarLove #ExclusivelyEuropean
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Thanks for the shout-out! 🚗💨 Our team prides itself on speedy service—it's what keeps your engines running and your smiles shining! Come back soon, we’ll have your ride revved up in no time! 😄 #ExclusivelyEuropean #FastTrackService
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🌟 Thanks for the awesome review! When your engine light starts playing peek-a-boo, we’re here to play detective! 🕵️‍♂️ Glad we could fix it in a jiffy so you could hit the road worry-free! 🚗💨 #ExclusivelyEuropean #VehicleCare
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We're thrilled to hear you had a great experience with Blake and the team! 🚗✨ We promise to keep the good vibes rolling and your ride cruising smoothly! Thanks for choosing Exclusively European! #Teamwork #CustomerAppreciation
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We’re thrilled to hear you found our team professional and courteous! 😊 We aim to keep your ride running smoothly and your smiles even wider. Thanks for trusting us with your automotive needs! 🚗✨ #ExclusivelyEuropean #CustomerLove
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Thank you for the fantastic review! 🚗✨ Why pay dealer prices when you can enjoy top-notch service with us at a fraction of the cost? We’re all about quality and savings—your wallet will thank you! 💰🙌 #ExclusivelyEuropean #SmartSavings
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Thank you for the awesome review! We're thrilled our comfy chairs and snacks made your oil change stress-free. 🚗💨 Who knew waiting could be so cozy? Come back anytime—snacks are always on us! 😄 #ExclusivelyEuropean #ServiceWithASmile
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🚗💬 We’re thrilled to hear you feel right at home with us! Great service, friendly explanations, and reasonable prices? That’s our recipe for success! Thanks for your trust and kind words! 😊 #CustomerCare #ExclusivelyEuropean
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We're thrilled to hear you think our car care is excellent! 🚗✨ Just like your car, we strive for a smooth ride in customer service too! Thanks for the kind words! #CustomerSatisfaction #ExclusivelyEuropean
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Thanks for the love! We're all about treating our customers like VIPs (Very Important Parts)! 🛠️😄 Your trust means the world to us. Ready to keep your ride running smooth! 🚗💨 #CustomerCare #ExclusivelyEuropean
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Huge thanks for the awesome review! 🚗💨 Dove put in the hours to diagnose that pesky malfunction, and we're thrilled your car is back on the road. We promise to keep the wrench-wielding magic going! 🛠️✨ #CustomerLove #ExclusivelyEuropean
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We're thrilled to be your new go-to for all things European! 🚗✨ We’ll always keep you in the loop, minus the car drama! Thanks for trusting us with your Audi. Welcome to the family! 💙 #ExclusivelyEuropean #HappyDrivers
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Thank you for the shout-out! 🎉 We're thrilled to keep driving excellence for you! Your kind words fuel our passion (almost as much as coffee fuels our mechanics ☕️🔧)! See you on the road! 🚗💨 #ExclusivelyEuropean #CustomerAppreciation
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We promise, no guilt trips here! ?✨ Thank you for the kind words about our amazing team! We're always here, ready to make your car care a breeze. Let's keep those wheels turning! #GoodPeople #CarCareExperts
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? Thank you for choosing Exclusively European! We're thrilled to hear you had a fantastic first visit. Our team is all about that professional touch—like a well-tuned engine! We can't wait to welcome you back! ?✨ #ExclusivelyEuropean #CustomerAppreciation
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?? We're thrilled you had a 10/10 experience! Our team always aims to finish faster so you can hit the road sooner. Professionalism and clear communication are our jam! Thanks for the awesome feedback! ?✨ #ExclusivelyEuropean #CustomerSatisfaction
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Thank you for the glowing review! We love keeping your vehicles in tip-top shape ?✨ It’s always a pleasure to serve you! Remember, we’re just a pit stop away for all your automotive needs. See you soon! #ExclusivelyEuropean #CarCareGoals
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Thank you for the fantastic review! We're thrilled to hear that you appreciate our thorough service and open discussions. Your 2002 300i is in good hands—here’s to many more years of luxury cruising! ?✨ #ExclusivelyEuropean #CarLove
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We're revved up to hear you had a fantastic experience with our communication and service! ?? We can't wait for your next pit stop at Exclusively European. Thank you for trusting us with your vehicle! ? #CustomerLove #AutoExperts
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We’re revving our engines here at Exclusively European! ?? Your “Perfect” review has us feeling like champions on the podium! Thank you for your support – we’ll keep delivering that winning performance! ? #Grateful #CustomerSatisfaction
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We’re revved up about this awesome review! ?✨ Paul and the team strive to keep our promises and your trust. We’re all about being on time—unless we're waiting for that red light! Thanks for the recommendation! #ExclusivelyEuropean #CustomerAppreciation
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?✨ We're thrilled to hear that our straightforward approach and speedy service left you feeling confident! We believe in getting straight to the point – and the finish line! Thanks for the trust and kind words! #ExclusivelyEuropean #AutoCare
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We're so glad our team, including Katie, could pamper your Mini Cooper Clubman! ?? A happy car equals a happy owner, right? Thanks for the love! Come back anytime for more TLC! #MiniMagic #ExclusivelyEuropean
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? Thank you for the fantastic review! We're thrilled you found our follow-ups helpful! ?? Keeping your ride in top shape is our jam! Here’s to keeping you informed and your car feeling brand new! ? #ExclusivelyEuropean #CarCareExperts
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Trust is the fuel that keeps us running smoothly! ?? We're thrilled to be your go-to for your X5 over the years. Thanks for keeping the faith—let's keep that engine purring! ?? #ExclusivelyEuropean #TrustInService
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