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Exclusively European

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,770 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®
Exclusively European's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,770 Reviews)

DM
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Denise M.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always great service!
We’ve been taking our German cars to Exclusively European for years as we appreciate their knowledge and expertise. In addition, the business is well run and the employees are very personable.
Highly recommend their service!

LS
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Lisa / David S.
Mount Pleasant, SC
BMW 540i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Trustworthy and thorough
Exclusively European is dependable and excellent at what they do. Being new to the area, they came highly recommended to service my car. They are incredibly organized, friendly, and accommodating. Their recommendations are categorized based on highest to lowest priority, and they provide thorough explanations for all recommendations. I found them to be fair and trustworthy. Highly recommend.
The Team a. from Exclusively European responded on 04/13/2025 09:40 AM

We appreciate your glowing recommendation! It's great to hear that our team made you feel welcome and informed—organized chaos just wouldn't be the same without it!


Verified Customer
Awendaw, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Excellent service
As always, the staff was professional, friendly, and courteous. Service was able to be done the same day, which was very helpful.
The Team a. from Exclusively European responded on 04/10/2025 09:39 AM

We're glad to hear that our team's professional and friendly service made your day easier. Quick service and a smile—just our style!


JO
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Jerry O.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Outstanding
Excellent service and a very quick reaction to my problem
The Team a. from Exclusively European responded on 04/10/2025 09:39 AM

We're delighted to hear about your experience! Quick reactions are our specialty—like a superhero without the cape.


CC
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Carlos C.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
I highly recommend Exclusively European...
I highly recommend Exclusively European, especially General Manager Paul, and my service advisors, Katie and Dov. They kept me in the loop about the service and repairs on my BMW, it shows that they care about their clients and the quality of their work.
Rest assured, if you bring your car in, both you and your vehicle will be in good hands! - Carlos C.
The Team a. from Exclusively European responded on 04/06/2025 09:39 AM

We're delighted to hear that our team made you feel valued while servicing your BMW. Quality care and communication are our specialties, so come back anytime for more auto adventures!


HC
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Hayden C.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
excellent work
This operation takes great care of your vehicle
The Team a. from Exclusively European responded on 04/05/2025 09:48 AM

We appreciate your positive feedback! We're dedicated to giving your vehicle the care it deserves, like it's royalty on wheels.


XX
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xx x.
Isle Of Palms, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
9
Rusty is my new "go to" for my '86 Porsche 944 Turbo.
Also counting on Martin Troy to help keep this iconic design running. But for weekend storage as I left it there because of a late Friday notice that it was ready, someone should have thought of closing the top before putting the cover on. No rain, so no harm, no foul.
The Team a. from Exclusively European responded on 04/04/2025 09:40 AM

We appreciate your keen eye for design details and your sense of humor about the cover situation. Here's to many more weekends of enjoying that iconic ride!


GH
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Gail H.
Moncks Corner, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great service ,
I was kept up to date what they found about my car .
The Team a. from Exclusively European responded on 03/28/2025 09:39 AM

We’re glad you felt in the loop about your car's condition—communication is key, even if we sometimes talk too much!


JJ
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Joanne J.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Great service and thorough explanations
Always appreciate how carefully all recommendations and options are explained. This is my second BMW serviced by Exclusively European and feel that I’m treated very fairly.
The Team a. from Exclusively European responded on 03/27/2025 09:38 AM

We’re glad to hear our recommendations hit the mark! Fair treatment is the name of the game here at Exclusively European.

Employees worked with

DT
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Dick T.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Exclusively European never lets us down.
We started entrusting our BMWs to Exclusively in 1999 when it was known as Exclusively Bimmers. We would have never considered buying my wife’s Porsche Macan S if Exclusively had not made the decision to expand into servicing all European cars. Their decision was the result of customers like us purchasing European cars other than BMWs, and wanting Exclusively to service them. Since our first service at Exclusively Bimmers in 1999 under the watchful eyes of owner, Dennis Walczuk to our latest service at Exclusively European, under the equally watchful eyes of General Manager, Paul Davis - Dennis’s first employee back in 1998 - they have never let us down. I never hesitate to recommend Exclusivity European.
The Team a. from Exclusively European responded on 03/18/2025 09:37 AM

It's wonderful to hear that we've been part of your automotive journey since 1999! We're delighted to keep your European cars running smoothly, and your recommendations are truly the highest compliment.


JH
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Julie H.
Awendaw, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
10
Fast Superior Service
I had a minor repair and they were able to get me in right away and fix it on the spot. I really appreciate it!
The Team a. from Exclusively European responded on 03/16/2025 09:39 AM

We're glad we could tackle that minor repair faster than a squirrel on a caffeine rush! Your support means a lot to us.


Verified Customer
Mount Pleasant, SC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/06/2025
verified customerVerified Customer
5
My experience
I have been a BMW owner for 45 years and a customer of yours for probably 30 years ( whenever my cars are out of warranty). In the beginning and till recently it was a very personal relationship. Now it is totally impersonal and seems to be about how many things you can find that have to be replaced ( in order to charge for it). I know more than a little about BMWs and plan to look for another place that is more interested in good service than$$.

MZ
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Michael Z.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
M5
2nd visit and the great service remains. Will be bringing our vehicle…. Reliable good service and price.
The Team a. from Exclusively European responded on 03/08/2025 09:39 AM

We're glad to hear the great service made a return visit worthwhile! Your vehicle is in good hands; we won't let it down.


SH
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Sheila H.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Courteous, fair and timely repair
I received a fair estimate and trust will trust my repairs to them in the future. Good customer service and communication. Timely repair
The Team a. from Exclusively European responded on 03/03/2025 09:37 AM

We appreciate your positive feedback! It's great to hear our service made a good impression—trust is key in repairs, after all!


JH
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Julie H.
Awendaw, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Great customer service and repairs
All the employees there are very professional and kind. They manage our expectations and update the customer with any changes in price or timeliness of the repair.
The Team a. from Exclusively European responded on 02/28/2025 09:38 AM

We appreciate your recognition of our team's professionalism; keeping you informed is our secret recipe for success! Your satisfaction is our top priority.

Service Coupons and Posts
We're thrilled to hear you had a great experience with Blake and the team! 🚗✨ We promise to keep the good vibes rolling and your ride cruising smoothly! Thanks for choosing Exclusively European! #Teamwork #CustomerAppreciation
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We’re thrilled to hear you found our team professional and courteous! 😊 We aim to keep your ride running smoothly and your smiles even wider. Thanks for trusting us with your automotive needs! 🚗✨ #ExclusivelyEuropean #CustomerLove
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Thank you for the fantastic review! 🚗✨ Why pay dealer prices when you can enjoy top-notch service with us at a fraction of the cost? We’re all about quality and savings—your wallet will thank you! 💰🙌 #ExclusivelyEuropean #SmartSavings
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Thank you for the awesome review! We're thrilled our comfy chairs and snacks made your oil change stress-free. 🚗💨 Who knew waiting could be so cozy? Come back anytime—snacks are always on us! 😄 #ExclusivelyEuropean #ServiceWithASmile
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🚗💬 We’re thrilled to hear you feel right at home with us! Great service, friendly explanations, and reasonable prices? That’s our recipe for success! Thanks for your trust and kind words! 😊 #CustomerCare #ExclusivelyEuropean
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We're thrilled to hear you think our car care is excellent! 🚗✨ Just like your car, we strive for a smooth ride in customer service too! Thanks for the kind words! #CustomerSatisfaction #ExclusivelyEuropean
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Thanks for the love! We're all about treating our customers like VIPs (Very Important Parts)! 🛠️😄 Your trust means the world to us. Ready to keep your ride running smooth! 🚗💨 #CustomerCare #ExclusivelyEuropean
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Huge thanks for the awesome review! 🚗💨 Dove put in the hours to diagnose that pesky malfunction, and we're thrilled your car is back on the road. We promise to keep the wrench-wielding magic going! 🛠️✨ #CustomerLove #ExclusivelyEuropean
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We're thrilled to be your new go-to for all things European! 🚗✨ We’ll always keep you in the loop, minus the car drama! Thanks for trusting us with your Audi. Welcome to the family! 💙 #ExclusivelyEuropean #HappyDrivers
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Thank you for the shout-out! 🎉 We're thrilled to keep driving excellence for you! Your kind words fuel our passion (almost as much as coffee fuels our mechanics ☕️🔧)! See you on the road! 🚗💨 #ExclusivelyEuropean #CustomerAppreciation
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We promise, no guilt trips here! ?✨ Thank you for the kind words about our amazing team! We're always here, ready to make your car care a breeze. Let's keep those wheels turning! #GoodPeople #CarCareExperts
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? Thank you for choosing Exclusively European! We're thrilled to hear you had a fantastic first visit. Our team is all about that professional touch—like a well-tuned engine! We can't wait to welcome you back! ?✨ #ExclusivelyEuropean #CustomerAppreciation
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?? We're thrilled you had a 10/10 experience! Our team always aims to finish faster so you can hit the road sooner. Professionalism and clear communication are our jam! Thanks for the awesome feedback! ?✨ #ExclusivelyEuropean #CustomerSatisfaction
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Thank you for the glowing review! We love keeping your vehicles in tip-top shape ?✨ It’s always a pleasure to serve you! Remember, we’re just a pit stop away for all your automotive needs. See you soon! #ExclusivelyEuropean #CarCareGoals
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Thank you for the fantastic review! We're thrilled to hear that you appreciate our thorough service and open discussions. Your 2002 300i is in good hands—here’s to many more years of luxury cruising! ?✨ #ExclusivelyEuropean #CarLove
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We're revved up to hear you had a fantastic experience with our communication and service! ?? We can't wait for your next pit stop at Exclusively European. Thank you for trusting us with your vehicle! ? #CustomerLove #AutoExperts
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We’re revving our engines here at Exclusively European! ?? Your “Perfect” review has us feeling like champions on the podium! Thank you for your support – we’ll keep delivering that winning performance! ? #Grateful #CustomerSatisfaction
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We’re revved up about this awesome review! ?✨ Paul and the team strive to keep our promises and your trust. We’re all about being on time—unless we're waiting for that red light! Thanks for the recommendation! #ExclusivelyEuropean #CustomerAppreciation
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?✨ We're thrilled to hear that our straightforward approach and speedy service left you feeling confident! We believe in getting straight to the point – and the finish line! Thanks for the trust and kind words! #ExclusivelyEuropean #AutoCare
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We're so glad our team, including Katie, could pamper your Mini Cooper Clubman! ?? A happy car equals a happy owner, right? Thanks for the love! Come back anytime for more TLC! #MiniMagic #ExclusivelyEuropean
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? Thank you for the fantastic review! We're thrilled you found our follow-ups helpful! ?? Keeping your ride in top shape is our jam! Here’s to keeping you informed and your car feeling brand new! ? #ExclusivelyEuropean #CarCareExperts
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Trust is the fuel that keeps us running smoothly! ?? We're thrilled to be your go-to for your X5 over the years. Thanks for keeping the faith—let's keep that engine purring! ?? #ExclusivelyEuropean #TrustInService
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