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Ed's Car Care Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,526 Reviews)
93
Write a Review
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Score Details

5 stars
88%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
4
Total ReScores™
3.5
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Since 1980, Ed's Car Care Center has provided motorists in the Fort Wayne, IN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Heavy-Duty Services, Towing and Miscellaneous Since 1980, Ed's Car Care Center has provided motorists in the Fort Wayne, IN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Heavy-Duty Services, Towing and Miscellaneous Services. ...more

Categories
Auto Repair, European Auto Repair, Import Auto Repair
Contact
(260) 483-5721
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7811 N Clinton St Fort Wayne, IN 46825-3111
Get Directions
Ed's Car Care Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,526 Reviews)
Write a Review
Recent Reviews

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews

ES
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Eric S.
Fort Wayne, IN
This review is currently pending verification from the business.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/24/2025
0
Bad business.
They don't do a good job. They lie and use manipulation to take advantage of customers.
ES
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Eric S.
Fort Wayne, IN
This review violates the SureCritic Review Policy.
ES
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Eric S.
Fort Wayne, IN
This review violates the SureCritic Review Policy.
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Mike D.
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Ed M.
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Jerry O.
Churubusco, IN
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Jon M.
Fort Wayne, IN
Honda Pilot
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/11/2021
7
Unaware of Diagnostic Fee…but staying with you :)
I love you guys, but was surprised by the $99 fee charged to find the noise in my suspension. I had brought the car in a few months ago reporting a strange noise in the suspension and you guys kept it for a few extra days, saying you needed another tech to look at it. The result then was you couldn’t find anything wrong, and didn’t charge me. I was thankful. “When the noise gets louder, we’ll find it then”. The noise has gotten louder and so I brought it in and said you should be able to determine the problem because the noise has gotten louder. You did. You determined my front and rear suspension has been worn out for a while, struts, tie rods, and shocks. With alignment it will be $2,200 or so. I was glad to learn this, but I was surprised by the $99 fee to diagnose it. I wasn’t told there might be a fee, so it caught me off guard. I understand that it takes someone time to find problems, but given my experience a few months ago, I couldn’t figure out why such extensive repairs weren’t diagnosed then. I like you guys, and trust you, I was disappointed you hadn’t told me about the fee, or at least told me we will wave the fee if you have the work done. I am scheduled to come in and get the work done, but perhaps going forward you could clarify the diagnostic cost up front. As I said, I like you guys and trust you. I have appreciated your work and look forward to staying a loyal customer.
KM
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Kirby M.
Fort Wayne, IN
This review violates the SureCritic Review Policy.
Displaying all 9 Review
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