Since 1980, Ed's Car Care Center has provided motorists in the Fort Wayne, IN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Heavy-Duty Services, Towing and Miscellaneous Since 1980, Ed's Car Care Center has provided motorists in the Fort Wayne, IN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Heavy-Duty Services, Towing and Miscellaneous Services. ...more
We love to hear that! Thanks for leaving a review!
Glad we took care of your budding fleet haha. We look forward to seeing you again!
Thanks for taking the time to leave a review! We appreciate it and look forward to seeing you again!
Hanna, thank you for sharing your feedback. We're truly sorry to hear that your experience left you feeling uncomfortable. Our team strives to provide attentive and respectful service to all our guests, regardless of gender or relationship dynamics. We want every guest to feel welcome, seen, and valued when they visit us. If the attention given felt unbalanced while signing your bill, that certainly wasn’t our intention. You also mentioned there was some confusion regarding the charges on your invoice. The item you’re referring to is a standard shop supplies fee, which helps cover the cost of general materials used during service—such as cleaners, lubricants, gloves, and other disposable items—not individual replacement parts. It's a common industry practice, and we aim to be as transparent as possible about it.
We understand that car repairs—especially diagnostics—can be frustrating. Our technicians follow a thorough process using industry-standard tools and training to accurately diagnose issues. That said, we also know that sometimes vehicle symptoms can point to more than one possible cause, which is why we always try to explain our findings and recommendations clearly.
If you still have concerns we’d be more than happy to walk you through the results in detail. Your trust matters to us, and we want you to feel confident in the work we do. We always stand behind our work. We appreciate you taking the time to share your experience and helping us improve.
Brian
Those new lights and grille made the vehicle look 10 years younger! Glad you can see better at night as well. And the aftermarket grille lights were no problem!
We really appreciate that Amy! We look forward to taking care of your Traverse service needs!
Thats great to hear! We try our best and appreciate the kind review!
Thanks for taking the time to leave a review! We really appreciate it! That Mercedes-Benz was very nice! We are glad the wiring issue is repaired and that blue beauty is back on the road. We look forward to seeing you again for any other vehicle needs.
Always a pleasure taking car of your vehicles service needs! Glad the exhuast is nice and quiet now. Look forward to seeing you again! Thanks for taking the time to leave a review.
Glad you were in and out, we try to be as effcient as we can! Thanks for leaving a great review! We look forward to seeing you again.
Always a please seeing you and your fleet for service. Thankyou for your continued business over the years.
Thanks for the great review! Glad Justin got you taken care of. We look forward to seeing you again!