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EDI Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Family Owned and Operated. Servicing the McHenry County Area. Family Owned and Operated. Servicing the McHenry County Area.

Categories
European Auto Repair, Repair Shop, Auto Repair
Contact
(847) 458-0400

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1060 W Algonquin Road Lake In The Hills, IL 60156
EDI Auto Repair 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 Reviews)

AS
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Alex S.
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
10
Strange noise
My car had a strange noise coming from the back, random and unpredictable, so I left it at EDI and wished them good fortune in finding the source of the noise. Well two days later the car was ready for pick up minus the noise, plus another part replaced that I authorized to upgrade. Fair price, quality work, no surprises. When EDI says that the repair is under warranty, it actually is... go figure...

AS
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Alex S.
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
10
Strange noise
My car had a strange noise coming from the back, random and unpredictable, so I left it at EDI and wished them good fortune in finding the source of the noise. Well two days later the car was ready for pick up minus the noise, plus another part replaced that I authorized to upgrade. Fair price, quality work, no surprises. When EDI says that the repair is under warranty, it actually is... go figure...

RL
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RICK L.
Algonquin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
verified customerVerified Customer
Outstanding Work and Customer Experience
Pat and Wendy do a fantastic job serving their customers. You know that when you bring your car in for service it will be handled with care. Trust is a word that I would use for the EDI team. Trust your car will be handled as if it was there own.
Recommended

AC
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ANDY C.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
verified customerVerified Customer
Quality work
I was nervous on taking in the truck to any mechanic because of the bad experience I had. But EDI Auto Repair made me feel at ease and confident that the services received are great quality. I trust in them and they have gained a life long customer.
Recommended

Verified Customer
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
verified customerVerified Customer
Great shop
Great shop. They figured out what was wrong with my car quickly after honda dealer mechanic couldn't. I've coming here for a few years now and highly recomend this place.
Recommended

DJ
Dennis J.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2020
verified customerVerified Customer
Category: Service
Dennis said he didn't have any issues and he plans on going back. He stated that he appreciates the great service and quick turnaround.
Recommended

SL
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SHELDON L.
West Dundee, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
verified customerVerified Customer
Always ready to help in time of neede
The car was in terrible shape and after I explained the problem, they took charge, examined the car, esimated the cost of repair and completed the repairs in a timely fashion
Recommended

AC
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ANDY C.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
verified customerVerified Customer
First time using them, happy with the service received.
I was referred to them by a friend, and needed some help on my Xterra. They were surprisingly up front with what I needed. Completed the work in a quick manner, and we had a truck back by the end of the day. I’m definitely going to use them from here on.
Recommended

MJ
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MELISSA J.
Union, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
verified customerVerified Customer
Honest fast service
Pat and Wendy are the best. Quick service, honest and quality work.
Recommended

RB
Rafael B.
Algonquin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
verified customerVerified Customer
Category: Service
Rafael said that the place was great, real friendly and the guys were really cool.
Recommended

VD
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VINCE D.
Algonquin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Great service
Great service
Recommended

ED
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ERWIN D.
Huntley, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
verified customerVerified Customer
Always excellent work!
We have trusted Pat and Wendy with our vehicles for many years. We have had vehicles that have been problematic to say the least and Pat always went above and beyond to figure out and fix the problem This is not your average shop. They pour their heart and soul into their business and treat you like family. We won't take our cars anywhere else!
Recommended

DM
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DAVID M.
Fox River Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
verified customerVerified Customer
Amazing service!
I recently gave birth and have a toddler but our car needed to get it’s oil changed. EDI came to my house and picked up my car to get it serviced!!! This option is a game changer for moms with small kids or anyone who can’t make it to the shop. We were given a copy of a detailed inspection of our car along with pictures to prove what needs to get fixed. This shop is willing to help it’s customers however they can and they go the extra mile to meet our needs.
Recommended

DM
Dave M.
Algonquin, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/17/2020
verified customerVerified Customer
Category: Service
Dave said the staff took way too long servicing his vehicle.
Not Recommended

AL
Ashley L.
Algonquin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
verified customerVerified Customer
Category: Service
Ashley said they were very helpful with her problem. They went above and beyond and helped her figure out the next steps for her vehicle repairs.
Recommended

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