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Dwayne's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Dwayne's Auto Repair is your one-stop shop for all auto repair needs in Hagerstown, MD. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely. Dwayne's Auto Repair is your one-stop shop for all auto repair needs in Hagerstown, MD. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(240) 347-4884
Opening in 5 minutes
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
570 Northern Ave Hagerstown, MD 21742
Dwayne's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
Dwayne’s Auto Repair
Dwayne’s is Great !! Excellent service everytime and Ginger is wonderful.

BM
Bob M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service. .
Quick response, great service, quality repair.
The Team a. from Dwayne's Auto Repair responded on 04/17/2025 04:45 AM

We're delighted to hear that you experienced quick response, great service, and quality repair. It seems we hit the nail on the head! We always strive to keep things running smoothly, just like your vehicle now. If you ever need us again, we'll be ready to jump back in with both feet. Safe travels on the road ahead!


IW
IZZY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Dwayne’s Auto Repair
I had my car towed in to Dwayne’s for a transmission that went out on my 2013 Toyota Camry. Dwayne himself called me and gave me several different options for the repair and explained everything in detail with me about the work that needed done on my car. He found me a low mileage replacement transmission he used Toyota oem fluid and also updated the transmission programming for me . My transmission shifts as good as new now and my car drives so much better. Highly recommended!!!!
The Team a. from Dwayne's Auto Repair responded on 04/10/2025 03:37 PM

We're glad to hear that your 2013 Toyota Camry is back to its prime! It sounds like Dwayne really rolled up his sleeves to get that transmission situation sorted out for you. Finding a low mileage replacement and using OEM fluid? Now that's what we call a two-for-one deal, minus the pizza! We're just delighted to know your ride is shifting smoother than a dance move at a wedding. Your recommendation is greatly appreciated, and we're here whenever you need us to keep your car dancing down the road.


RH
RICH H.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2025
verified customerVerified Customer
8
Overall the experience was very good.
I would have give a 5 star rating if they would have told me there was a 3.5 percent charge for using a credit card. I feel this is something that they should tell you up front.
The Team a. from Dwayne's Auto Repair responded on 04/10/2025 03:37 PM

We appreciate your feedback and are glad to hear you had a mostly positive experience. Transparency is key in any relationship, including the one between you and your trusty auto repair shop! We'll make sure to double-check that everyone is informed about credit card charges upfront. Your comments help us improve, and we like to think of ourselves as a work in progress—kind of like a classic car that just needs a little polish now and then. Thanks for your understanding, and safe travels on the road ahead!


Verified Customer
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Fast affordable oil change and tire rotation!!
Very professional, fast, fair and affordable
The Team a. from Dwayne's Auto Repair responded on 04/04/2025 03:29 PM

We appreciate your feedback and are happy to hear you found our service to be professional, fast, and fair. Our team is dedicated to keeping your vehicle running smoothly without breaking the bank—because who needs extra car repair anxiety, right? If you ever need anything else, don’t hesitate to reach out!


MU
MARY U.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Car services
Dwayne’s Auto has very reliable and good service and I would recommend to anyone needing excellent auto services.
The Team a. from Dwayne's Auto Repair responded on 04/04/2025 03:40 PM

We genuinely appreciate your wonderful feedback about our reliable service. It’s great to hear that you’re sharing the love with others who might need a little automotive TLC. We're here to keep those wheels turning and the smiles rolling! Your recommendation means a lot to us.


Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2025
verified customerVerified Customer
9
See below
Good mechanical service, prompt. The $ checkout aspect was however not ideal, not showing the entire amount I paid. When this was brought to their attention, they cooperated.
The Team a. from Dwayne's Auto Repair responded on 04/04/2025 03:41 PM

We appreciate you taking the time to share your experience. It’s great to hear that our mechanical service met your expectations and that we were able to spring into action quickly. We apologize for the confusion with the checkout process—sometimes our systems can be a little stubborn. We're glad our team was able to work with you to sort it out. Your feedback helps us improve, so we'll keep a closer eye on that whole payment situation. Thanks for choosing us!


DW
DENNIS W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Vehicle alignment
Fast friendly service with a reasonable price that’s hard to beat.
The Team a. from Dwayne's Auto Repair responded on 04/04/2025 03:41 PM

We appreciate you highlighting our quick and friendly service! It’s great to hear that you found our pricing reasonable. We strive to keep things affordable without sacrificing quality – kind of like finding a great deal on your favorite snack! If you need anything else done, you know where to find us.


Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2025
verified customerVerified Customer
9
Good Mechanic, Fair Price, Polite Staff
For the price, repair quality, speed of service, and nice staff, you are not going to do any better in Hagerstown. If you live in Hagerstown you are likely miserable anyway, so at least this place can't make it any worse. The reason why I didn't give it a 5 stars is that I honestly believe that is impossible in world of automotive repair, because they always miss something. So Dwayne's would not be unique to this reservation in stars.
The Team a. from Dwayne's Auto Repair responded on 04/04/2025 03:41 PM

We appreciate your thoughtful review and are glad to hear that our repair quality, speed, and staff left a positive impression. You've got a point about the automotive repair world; it can be a bit unpredictable, like a cat on a hot tin roof. We're always striving to minimize those unexpected surprises and improve our services. Your insights are valuable, and we hope to keep on polishing our performance, one tire rotation at a time. Here's to keeping the Hagerstown spirits high, one repair at a time!


WD
william d.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Reliable
He does great work. He is fair. Always take my vehicles to his garage.
The Team a. from Dwayne's Auto Repair responded on 04/04/2025 03:41 PM

We appreciate your trust in us to take care of your vehicles. It's great to know that our work and fair pricing keep you coming back. We're committed to maintaining that level of service, so your rides are always in tip-top shape. Your loyalty means a lot to us!


RL
gravatar
Richard L.
Hagerstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
9
Inspection
Reasonable rates and very considerate of the customer.
The Team a. from Dwayne's Auto Repair responded on 04/04/2025 03:42 PM

We appreciate you taking the time to share your experience. It's always our aim to keep things fair and friendly here. After all, a good rate and a caring touch can go a long way—just like a well-tuned engine! We look forward to keeping your vehicle running smoothly in the future.


JH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Very satisfied
The team at Dwaynes Auto is honest, skilled, personable and professional. I would take my car no where else and have been a customer for 25 years.
The Team a. from Dwayne's Auto Repair responded on 04/04/2025 03:42 PM

We appreciate the loyalty you've shown us over the past 25 years! It's great to hear that you find our team honest, skilled, and personable. We firmly believe that good auto repair is as much about people as it is about the tools. We're always here to ensure your car is running smoothly, so you can keep cruising without a care in the world. Thanks for being a part of our family!


WS
WHITLEY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Transmission flush
Did a excellent job with my car will be going back to them if I have any more problems

DS
DEBRA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Ginger is awesome!
Ginger is awesome!

BB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Chevy equinox
Thank you so much for fixing and finding a problem that would have caused us problems in the future!

Displaying Review 1 - 15 of 46 in total
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