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Durable Radiator & Auto Body Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(83 Reviews)
87
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
87
Net Promoter Score ®

Business Details

About

In operation 115 years, 81 years at this location.

Durable, a fourth generation, family owned and operated Auto body and Full Service repair center that has been serving the our community and neighbors since 1909. Our goal is to provide high quality repairs in a timely basis. Our Family is Factory Certified for Tesla, Vw, Volvo,
In operation 115 years, 81 years at this location.

Durable, a fourth generation, family owned and operated Auto body and Full Service repair center that has been serving the our community and neighbors since 1909. Our goal is to provide high quality repairs in a timely basis. Our Family is Factory Certified for Tesla, Vw, Volvo, Subaru, Gm, Ford, Jeep, Honda-Acura, Nissan-Infiniti, Kia, Mazda, and still growing .We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
...more

Categories
Auto Body, Collision Repair, Body Shop
Contact
(203) 753-0067

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 10:00 AM
Sun
closed
* Eastern Time (Us & Canada)
393 Thomaston Ave Waterbury, CT 06702

Affiliations

AAA - Approved Auto Repair
ASE
Durable Radiator & Auto Body Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(83 Reviews)

MS
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Martha S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
10
Very caring place!
Everyone so helpful first time here won’t be my last time

KW
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Kim w.
Morris, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
10
Tesal certified shop
Great repairs on my tesla, office staff was fantastic and text updates made the communications so easy, Thank you to The Durable Team!!!

MC
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Marla C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
10
Good service
Car was towed here after call to AAA. Car wouldn’t start and had started to smoke after gas fill up. Vehicle was moved and then was towed here. Was Sat afternoon so shop not open. When they had chance to look for problem they called with the findings- very professional and courteous and they fixed the problem and car was ready Tues. Had to wait until Wed because of transportation. Very easy to find. During the inspection they also informed me about my battery level being low and asked me if I wanted it replaced. Told them yes. Very pleased with service.

BB
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Bruce B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2024
10
Dependable
The name of the shop is accurate. I’ve found Ray and Erik and their work over the last 10 years to be excellent whether it be for a tune-up on a van or extensive repairs on an old Subaru, their work stands up to the test of time. Durable!

RN
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Reynaldo N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
10
Good shop
Good shop to take your car too

IM
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Inayat M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
10
Good service
Thank you

WB
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Wandi B.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2024
7
Excellent and through service
My vehicle was in a rear bumper accident, and Durable had my vehicle finished two days, and the job was seamless. Thank you

SC
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Stephen C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2024
10
Awesome experience
Everything was done to perfection and in a timely manner

CR
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Claws R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
10
IDD reset
Great customer service every time I come here. They’re always quick and efficient.

SM
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Stefan M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2024
10
Intoxalock
Coming here to get my audio system instslled

JA
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Jason A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
10
Very convenient
Good job, good service, good peopl

DS
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Dan S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
10
Excellent work
Ray and Erik were great

SA
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Stacey A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
10
Great and pleasant
Efficient and courteous!!!

TO
TIMOTHY O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2024
verified customerVerified Customer
10
Good service
Fast and efficient repair.

JT
JOANNE T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2024
verified customerVerified Customer
10
Awesome ?
Being a single women I was so Happy to have been recommended by AAA.
Eric was so helpful!
And my car is running excellent!!!

Displaying Review 1 - 15 of 83 in total
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