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DuPage Auto Werks

Average Score

5.0

(379 Reviews)

96

Schedule Appointment

Score Details

ReScore Reviews^™

ReScore

Original Review

0

Total ReScores^™

-

ReScore^™ Average

96

Net Promoter Score ^®

Business Details

About

If you’re looking for auto repair in West Chicago, IL, you’ve found us. Here at DuPage Auto Werks Ltd we work hard to earn your trust and loyalty. We know how important it is to find a West Chicago car service you can rely on, so your satisfaction is our top priority each and every day.

Here at DuPage Auto Werks Ltd we understand what If you’re looking for auto repair in West Chicago, IL, you’ve found us. Here at DuPage Auto Werks Ltd we work hard to earn your trust and loyalty. We know how important it is to find a West Chicago car service you can rely on, so your satisfaction is our top priority each and every day.

Here at DuPage Auto Werks Ltd we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in West Chicago offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in West Chicago, we are totally confident that DuPage Auto Werks Ltd is the best option in town! ...more

Categories

Auto Maintenance, Oil Change, Auto Repair

Contact

(630) 231-4444

Open

850 Meadowview Dr West Chicago, IL 60185

DuPage Auto Werks' Reviews

5.0

(379 Reviews)

Reviews that include

Du Page Auto Werks 115

Recent Reviews

CB

Chander B.

Oak Park, IL

04/01/2025

10

Root cause (s) for an engine problem without CEL or fault codes.

Our Q5 TDI with 98000 miles had engine hesitation and occasional missing while driving at a steady speed. No Check Engine Light or fault codes. Dwayne Shilling and his team looked at all the potential causes for the symptoms and were finally able to determine the root causes: intake manifold with heavy carbon buildup and a faulty throttle valve. Most dealerships don’t have the ability to diagnose and solve problems systematically, using the classic root cause failure analysis (RCFA) method that the team at DuPage Auto Werks uses regularly. Dwayne has trained his team to think through problems analytically. Unfortunately most mechanics don’t receive this kind of training. I have been going to DuPage Auto for 45 years for a reason. Indeed I buy German cars about which they know a lot just so I can avoid going to dealerships and speaking with service managers who know almost nothing about the cars they repair. Dwayne and his team really know their stuff.
Chander Balakrishnan
Chemical Engineer (Retired)

Dwayne S., president from DuPage Auto Werks responded on 04/03/2025 09:41 AM

We're delighted to hear about your experience with us! It seems our team has successfully cracked the case on your Q5 TDI like a seasoned detective. Addressing that carbon buildup and throttle valve issue is just another day in the life of those who love a good automotive mystery. As a regular for 45 years, it’s clear you’ve got good taste in both vehicles and service! Your appreciation for our analytical approach means a lot, especially in an industry where that level of diligence can sometimes feel like searching for a needle in a haystack. Cheers to many more years of us being your go-to for all things German cars – it seems we have a well-oiled machine here!

View all Reviews

Service Coupons and Posts

Thanks for the love! We're always here to keep your ride running smoothly—oil changes and air filters are our jam! 🚗💨 Quick and easy, just how we like it! Come back anytime for more auto TLC! #DuPageAutoWerks #SmoothRides

🚗💪 Thanks for the awesome review! We’re thrilled to ensure your car is ready for those epic road trips. With brakes and filters fresh, your ride is all set for adventures! Great team, great cars, and even better journeys ahead! #CarCare #RoadTripReady 🌟

🚗✨ Thank you for the glowing review! We're thrilled to have brought your classic ride back to life! Who knew 20-year-olds could be so demanding? 😄 Cheers to many more miles ahead! #ClassicCars #DuPageAutoWerks

Thanks for trusting us with your Volvo! ?? We love surprising you with our speedy service—just not with unexpected fees! ? Here’s to many more smooth rides ahead! #DuPageAutoWerks #ServiceWithASmile

Thanks for the stellar review! ?✨ We strive to keep your rides running smoothly while keeping our honesty levels high! We promise we won't ask for your car’s secret life…too much! ? #ServiceYouCanTrust #DuPageAutoWerks

?✨ Five-star trust and speedy service? We're on cloud nine! Thank you for continuing the journey with us—Wayne and the crew love keeping your ride in top shape! ?? #TrustTheExperts #DuPageAutoWerks

Thanks for the love! ?❤️ We’re thrilled to keep your VW Beetle in top shape. Trust is everything, and we’re honored to be your go-to auto shop! Remember, we're just a pit stop away whenever you need us! ?️ #AutoCare #BeetleLove

? We're thrilled to be your go-to for all things auto! Trust and skill are the oil that keeps our engine running smoothly. Here's to more miles together! ?? #DuPageAutoWerks #TrustworthyService

Hey there! ? Thanks for the shoutout! We're thrilled to hear that your car is driving smooth and that you appreciated our fair prices and loaner service. We're here for you! #CustomerSatisfaction #DuPageAutoWerks

Thanks for the kind words, Richard! We're thrilled to hear about your positive experience. Keeping your car in top shape is our mission, and we're glad to have your trust. Here's to many more miles ahead! ??️ #CustomerAppreciation #CarCare

? Thanks for the 5-star review! We're thrilled to hear you're very satisfied with our service. ?? We appreciate your support and look forward to serving you again! #CustomerSatisfaction #AutoMaintenance

Thanks for the shoutout, Dan! We're thrilled to be your go-to for auto care. ?? Our team is always here with trustworthy service. #CustomerAppreciation #DuPageAutoWerks

? Thank you so much for your amazing review! We are thrilled to have been your go-to auto shop for over 30 years. Your kind words mean the world to us! ?? #CustomerAppreciation #DuPageAutoWerks #AutoMaintenance #WestChicago

Thanks for the kind words, Richard! ? We're proud to have been part of keeping your Eurovan running strong for so many miles! #WestChicago #DuPageAutoWerks #Honest #Knowledgeable #Reasonable #Caring ?

We're thrilled to hear that Michael had a great experience with us! We take pride in providing quality, no-nonsense auto repair ? ? ? #WestChicago #AutoRepair #CustomerSatisfaction ? ? ?

Thanks for the great review, Tom! ?We're glad you were impressed with our upfront honesty and knowledge. We look forward to seeing you again soon! ? #DuPageAutoWerks #WestChicago

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