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DT's County Line Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(49 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

Located near the crossroads of US 131 and US-10 and committed to serving Osceola County and surrounding areas! Located near the crossroads of US 131 and US-10 and committed to serving Osceola County and surrounding areas!

Categories
Auto Repair, Diesel Services, Mobile Repair
Contact
(231) 832-5498

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
23680 W Us 10 Reed City, MI 49677
DT's County Line Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(49 Reviews)

OT
gravatar
Onetia T.
Flint, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
My August 5/2025 Service apptmt.
As usual,everyone was very professional and extremely nice. I really appreciate each and every one of you.
Kelli K. from DT's County Line Service responded on 08/10/2025 09:31 AM

We’re delighted to hear that you had a wonderful experience with our team! Professionalism and kindness are indeed our secret ingredients for keeping our customers happy. Your appreciation means a lot to us, and we’re equally thrilled to have customers like you. Here’s to many more interactions filled with smiles and top-notch service!


AJ
Al J.
Reed City, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Having truck re-aired serviced.
Phil’s has always been great. Schedule your appointment show up and they are ready to go. Easy check out . Prices are reasonable and the staff super friendly and always explained things to me.
Kelli K. from DT's County Line Service responded on 08/04/2025 09:30 AM

We're so pleased to hear that your experiences with us have been smooth sailing! It sounds like our team has been hitting all the right notes. We take pride in keeping things straightforward, from setting up appointments to making checkout a breeze. If our staff is ever in doubt about what to say, we like to think they just stick to the tried-and-true method of being friendly! Your support means the world to us, so we appreciate you taking the time to share your thoughts.


Verified Customer
Baldwin, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Outstanding service!
I’m always impressed with. The service and friendliness that is provided. You all are amazing!
Kelli K. from DT's County Line Service responded on 08/04/2025 09:30 AM

It's amazing to hear that our service and friendliness have made such a positive impression on you! We strive to create an environment where our customers feel valued and appreciated. Your kind words energize our team and remind us why we do what we do. Here’s to more amazing experiences ahead!


MF
Michelle F.
Grand Rapids, MI
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Great service to out of towners!
Our truck broke down on our way home from vacation. We had to get a tow, along with our camper, and we had it brought here. They were very kind and understanding that we had to leave the camper there temporarily. The service was great and they did it quickly!
Kelli K. from DT's County Line Service responded on 08/04/2025 09:30 AM

It sounds like your vacation took an unexpected detour! We're glad we could help turn that truck trouble into a minor inconvenience rather than a major headache. Our team truly appreciates your kind words and we're always here to make those unexpected moments just a bit easier. Safe travels, and may your future adventures be smooth-sailing (or driving)!


Verified Customer
Irons, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2025
verified customerVerified Customer
9
They got both vehicles in very quickly. Fixed everything and answered questions.
Every time we call for repairs, county line gets our vehicles in quickly and finish the repairs completed promptly. I would recommend this company when ever I can.
Kelli K. from DT's County Line Service responded on 08/02/2025 09:32 AM

It's great to hear that you consistently have positive experiences with our service! Quick turnarounds and prompt repairs are what we strive for, so it's wonderful to know we're hitting the mark for you. Your recommendation means a lot to us—it's like a gold star in our service report. If you ever have any suggestions for that last star, we’re all ears!


CM
Carol M.
Hersey, MI
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Excellent customer service
Got appointment same day we called
Kelli K. from DT's County Line Service responded on 08/01/2025 09:31 AM

We're glad to hear we could fit you in on short notice! It’s always our goal to make sure our customers don’t have to wait longer than necessary. If you need anything else, just give us a holler. We're here to help!


MM
Mark M.
Irons, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
They went way beyond my expectations
Great customer service, and front desk girl was very friendly!
Kelli K. from DT's County Line Service responded on 08/01/2025 09:31 AM

We're all about great customer service, and it sounds like we nailed it! It's fantastic to hear that our front desk superstar made a positive impression. Friendly faces really can make all the difference when you're looking for help. If you ever need anything, just call on us—our team is always here and ready to assist!


KS
Kathy S.
Leroy, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Always professional and gave me updates.
Always professional. Gave me updates during the service.
Kelli K. from DT's County Line Service responded on 07/29/2025 09:32 AM

We appreciate your feedback and are glad to hear you had a positive experience with our team. Keeping you informed during the service is our way of making sure you're never left in the dark—unless, of course, it’s really dark outside and we’re fixing your lights! Your trust means a lot to us, and we look forward to keeping that professional vibe going in the future.


FM
Freddie M.
Idlewild, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
The customer service and appointments
The customer service is wonderful. You don’t have to wait forever for an appointment. They diagnosed exactly what the problem was and didn’t try to upsell anything. I use their service all the time.
Kelli K. from DT's County Line Service responded on 07/27/2025 09:31 AM

We appreciate you taking the time to share your experience! It’s great to hear that our service is as quick as a cheetah on roller skates and that our team hit the nail on the head with the diagnosis. We pride ourselves on honesty, so it's fantastic to know you feel that way. We're always here to keep your wheels turning smoothly!


NC
Nancy C.
Reed City, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
9
Excellent service!
Quick scheduling, fair pricing and overall good experience.
Kelli K. from DT's County Line Service responded on 07/26/2025 09:31 AM

We appreciate your feedback and are glad to hear that you found our scheduling quick and our pricing fair! It's always our goal to provide a smooth experience for our customers. If we could bottle this good service up, we'd be millionaires! We look forward to helping you again in the future.


EB
Edna B.
Idlewild, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Front light replacement
The service was excellent and quick
Kelli K. from DT's County Line Service responded on 07/25/2025 09:31 AM

We appreciate your feedback and are glad to hear that our service met your expectations! We aim to be the speedy delivery heroes of the county line. If you ever need us again, we’ll be ready and waiting. Thanks for choosing us!


JS
Julie S.
Baldwin, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Very good
I appreciate the time
Kelli K. from DT's County Line Service responded on 07/19/2025 09:31 AM

We appreciate you taking the time to share your thoughts. It’s always nice to hear that our efforts aren't just a drop in the bucket. We’re dedicated to providing great service, and your recognition of that means a lot. Here’s to keeping the good times rolling!


JM
James M.
Baldwin, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
I been going to them for years car purchases and car repairs very helpful and friendly staff loves their customers like family they are my family also
Great Service excellent prices.
Kelli K. from DT's County Line Service responded on 07/18/2025 09:31 AM

We're glad to hear that you found our service to be top-notch and our prices to be just as delightful! It’s always our aim to keep things efficient and affordable. Your support and feedback make our day brighter than a sunny afternoon. Looking forward to serving you again!


DE
Doug E.
Tustin, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Work performed
I get some work on a regular basis on my 21 Honda Pilot and I always get outstanding service at a great price.

CJ
Calvin J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
Really nice and friendly service
Good friendly service and affordable, I'm very satisfied with the work they have done for me.

Displaying Review 1 - 15 of 49 in total
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