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Driven Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(51 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

DRIVEN AUTOREPAIR is your local auto shop serving the CHANTILLY area. Give us a call for your automotive needs. DRIVEN AUTOREPAIR is your local auto shop serving the CHANTILLY area. Give us a call for your automotive needs.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(703) 449-9000

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
14303 Sullyfield Circle Suite A Chantilly, VA 20151
Driven Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(51 Reviews)

OT
OLIVIA T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Tires
Friendly, kind, caring and knowledgeable. Been using them for a long time. Franz and Alex are reliable and trustworthy.
The Team a. from Driven Auto Repair responded on 07/03/2025 08:54 AM

Thank you so much for your thoughtful review and continued loyalty! We're grateful for your trust over the years, and it means a lot to hear that you feel confident in the care Franz, Alex, and the team provide. We're always here whenever you need us!


LT
LUCY T.
Centreville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Best service
Very attentive, explaining and repairing with all my car issues
The Team a. from Driven Auto Repair responded on 07/02/2025 02:36 PM

Thank you for your kind words! We’re glad to hear you felt well taken care of and that we could help with your car issues. Your trust means a lot to us, and we're always here when you need us!


CF
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CARRIE F.
Vienna, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Another great servicing!
We have always gotten great service for our Nissan Armada and Honda Civic.
The Team a. from Driven Auto Repair responded on 07/02/2025 02:38 PM

Thank you for your continued trust! We're happy to hear that you've consistently had great service with your Nissan Armada and Honda Civic. We truly appreciate your support and look forward to seeing you again!


JB
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JENNIFER B.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Engine replacement
Wonderful service and very fast - so appreciate the extra time and care they have taken with all of our vehicles!
The Team a. from Driven Auto Repair responded on 07/02/2025 02:40 PM

Thank you so much for the kind words! We're truly glad to hear you've had a great experience with us. Taking good care of your vehicles is always our priority, and we appreciate your trust and support!


SA
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SCOTT A.
Reston, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great Work 👍
Thanks for a job well done. Alex thanks for a fair price and quick delivery.
Driven simply delivers!!
The Team a. from Driven Auto Repair responded on 07/02/2025 02:38 PM

Thank you so much for the great feedback! We're glad to hear you were happy with the service, pricing, and turnaround time. Alex and the entire Driven team truly appreciate your support—we’re always here when you need us!


BB
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BARBARA B.
Cross Junction, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
9
Very professional and good work
Very professional and good work. Offered loaner when my car wasn’t done yet
The Team a. from Driven Auto Repair responded on 06/26/2025 09:39 AM

thank you taking time and leaving us a review and glad that we were able to accommodate you and hope to see you again soon for any automotive needs 


PK
Phill K.
Clifton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Phill said he likes their professionalism, their courtesy and their responsiveness, they provided what he required. He's a longtime customer and has used them for decades. They have reliable and proficient service.
Recommended
The Team a. from Driven Auto Repair responded on 06/26/2025 09:36 AM

We appriacte you taking the time to leave us a review and being a long time customer hope to see you in again with any automotive needs


VS
VENUS S.
Centreville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Exceptional technical and customer focus service.
Alex provided clear and concise technical summary of issue. Followed by prompt appointment and service. He provided a flexible appointment for repair based on my personal schedule. Overall, the pricing was reasonable along with customer satisfaction first attitude…Wow, don’t find that often!
The Team a. from Driven Auto Repair responded on 06/23/2025 06:34 AM

Thank you so much for your thoughtful review! We're thrilled to hear you had a smooth and positive experience. Alex and the team always aim to provide clear communication, flexibility, and honest service, so it's great to know that stood out. We truly appreciate your trust and look forward to assisting you again!


LC
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LESLIE C.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Great as always
Great service. Quick and friendly
The Team a. from Driven Auto Repair responded on 06/17/2025 07:28 AM

Thank you for the great feedback! We’re glad you had a quick and friendly experience—always happy to help!


SR
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
8
Great service and fair prices
This is my second time bringing one of my cars to this shop and I’m pleased with my experience. Ed worked with me to get the total cost for a significant amount of repairs down to a reasonable number. A loaner was provided for several days which is elite in terms of customer service and convenience. I will continue to bring my families cars here and recommend this shop to my friends.
The Team a. from Driven Auto Repair responded on 06/12/2025 05:34 AM

Thank you for taking time and leaving us such a great review, we here at DRIVEN AUTO REPAIR strive to provided great customer service and a pleasant experience, we and we are happy to hear that we will be your choice in all your automotive repair needs.


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Verified Customer
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Always quick and reliable!
These guys are the best!!
The Team a. from Driven Auto Repair responded on 06/10/2025 11:08 AM

Thank you so much! We really appreciate the kind words and your support—it means a lot to the whole team!


Verified Customer
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent Customer Service
I take both of my cars here and I cannot speak highly enough of this place. They are quick, efficient and just do all around great work.
The Team a. from Driven Auto Repair responded on 06/09/2025 09:12 AM

Thank you for the taking time to write us a review, we hope to see you again for any automotive needs  


JH
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JOHN DIETRICK H.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Honest, reliable, and good price!
Always reliable and do great work with honesty. They never add extras that are not required just make more money like other auto shops. Always have good prices compared to other shops and especially a dealership!
The Team a. from Driven Auto Repair responded on 06/02/2025 05:24 AM

Thank you for the thoughtful review! We’re proud to offer honest, reliable service at fair prices, and it means a lot to know you value that. We truly appreciate your trust and continued support!  


NM
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NERMEEN M.
Aldie, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Friendly and courteous customer service
Alex at front desk was knowledgeable and explained the diagnosis well. Franz and Alex at Driven Auto do not try to amplify the car issues but they are honest and courteous.
The Team a. from Driven Auto Repair responded on 06/02/2025 05:26 AM

Thank you for your kind words! We're glad to hear you had a positive experience with both Alex and Franz. Honesty and clear communication are very important to us, and we truly appreciate your trust and support!


LS
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LENITA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
The best!
Hands down the BEST auto service experience I’ve ever had! From the moment I walked in, the team was super communicative—clearly explaining what needed to be done and giving me a solid timeline upfront. No surprises, no confusion—just clear, honest updates the whole way through. And the turnaround? Lightning fast. I was seriously impressed by how quickly they got everything done without cutting corners. Smooth, efficient, and genuinely kind people. Highly recommend!
The Team a. from Driven Auto Repair responded on 06/02/2025 06:47 AM

we appreciate you leaving us such a great review hope to see you again in the future with any automotive needs 


Displaying Review 1 - 15 of 51 in total
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