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Downtown Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,843 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We are a Napa Auto Repair Shop in Hopkinton, RI. We are a Napa Auto Repair Shop in Hopkinton, RI.

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(401) 491-9200
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1100 Main St Hope Valley, RI 02832
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Affiliations

Downtown Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,843 Reviews)
Write a Review
Recent Reviews
Verified Customer
Coventry, RI
Lincoln Continental
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Inspection
Honest inspection of vehicle, and returned promptly.
DT
DIANE T.
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Truck repair
I’m very happy with this place, always polite and informative. Pricing is very reasonable. I would highly recommend this location to everyone.
Verified Customer
Carolina, RI
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Inspection
Friendly, quick service, started right on appointment time.
LS
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LEIANNE S.
Hope Valley, RI
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Oil change
This shop is responsive and helpful. Prices are very reasonable!
Verified Customer
West Kingston, RI
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
9
Excellent
Excellent and friendly service and advice.
RB
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RALPH B.
Wyoming, RI
Suzuki SX4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great service
It is hard to get in to any garage for service these days, since most of us are keeping our cars longer than in the past. It is good to make a call to Downtown Auto and receive an appointment in less than a week's time. Ashley is always there with a wonderful smile to great us and the team is very knowledgable about the how tos and what fors of any problems.
Verified Customer
Wyoming, RI
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Out car’s radiator was fixed.
Our car’s radiator broke but it was under warranty. At Downtown auto they totally repaired the radiator w/ no charge to us at all.
Verified Customer
Hope Valley, RI
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Honest, Kind and Dependable
Downtown Auto is a place that is Honest, kind and Dependable at a great price. I have brought my car in for repairs a couple of times and had a great experience.
MG
MATT G.
Carolina, RI
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Always dependable. Great service.
Thank you again for all your help getting my daughter's car back on the road. Excellent service once again!
GE
gravatar
GREG E.
Jeep Grand Wagoneer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Great experience!
I deal with Downtown auto repair quite a bit.
Ashley and Kevin are great to deal with! I highly recommend this repair shop!
Verified Customer
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
1st time here great customer service
They did excellent work provided excellent feedback. The best part is that they didn’t judge me because I did any work on my own vehicle. I will continue to come here and have my car repaired.
JT
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JOHN T.
Exeter, RI
Dodge Ram Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Local mechanic
Great service fair prices, highly recommend !!
TM
TARA M.
West Kingston, RI
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Last minute service
I found a nail in my tire and was traveling the next morning 5 hours. Called last minute and they completed the service in under 3 hours. The price was reasonable and everyone was courteous and friendly.
CC
CARL C.
Wyoming, RI
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
The Best
In my life I have not found such an honest and pleasant auto shop.
Verified Customer
Hope Valley, RI
Chevrolet Silverado 1500 LD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Tire plug
Was able to accommodate me in a timely manner and get me in and out.
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