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Downtown Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,917 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are a Napa Auto Repair Shop in Hopkinton, RI. We are a Napa Auto Repair Shop in Hopkinton, RI.

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(401) 491-9200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1100 Main St Hope Valley, RI 02832

Affiliations

ASE
NAPA
Downtown Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,917 Reviews)

BC
BOB C.
Wood River Junction, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
The best
Fast and efficient

RP
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RONALD P.
Rockville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Great place to get your vehicle repaired!
Excellent customer service! Explained the issue with my truck . And was satisfied with the decision that they made . Excellent customer service!

JP
JANE P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Excessive oil consumption
I asked for an analysis of my truck, was experiencing major oil consumption.I got an honest recommendation. I feel confident in this decision that was presented.

LB
Lisa B.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2025
verified customerVerified Customer
7
Inspection sticker
They were very accommodating to my schedule to fit me in and get my inspection done .I was in and out without hassle

Verified Customer
Ashaway, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Get the job done.
I trust putting my vehicles in their care. I also trust in the service they preform.

HH
HUGH H.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Review
Terrific service

AJ
ADAM J.
West Kingston, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Great place
Great place awesome people overall just a great place I will continue to bring all my cars there will not go anywhere else

KJ
KIM J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Inspection
Great service time.

MG
MATT G.
Carolina, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Also prompt great service
Thank you for always being there and helping to keep me on the road.

Verified Customer
Charlestown, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
8
Solid repair
As always Kevin and his team got the job done on time and budget!

BC
BOB C.
Wood River Junction, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
The best in town!
Fast and efficient

DS
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DALE S.
Charlestown, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Very happy with this business. Everyone is so helpful and kind
Thank you Kevin for taking care of the family!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Definitely Recommend
I went in to get my car inspected and was in and out in 35 minutes. All staff were extremely friendly and helpful. Kevin was very thorough and gave me a heads up on some other work I'd need done within the next couple months. I would recommend this shop to anyone and will absolutely be going back.

ET
EVELYN T.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Best service ever staff is excellent
Staff is always helpful and the answer any questions you have Downtown Auto is excellent mechanics do a excellent job as well as the ladies inside

TE
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TERESA E.
Hopkinton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Vehicle inspection
Prompt, reliable service, as always.
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