Business Solutions
SureCritic / Car Maintenance / Downtown Auto Repair
business image

Downtown Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,827 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We are a Napa Auto Repair Shop in Hopkinton, RI. We are a Napa Auto Repair Shop in Hopkinton, RI.

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(401) 491-9200
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1100 Main St Hope Valley, RI 02832
Get Directions

Affiliations

Downtown Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,827 Reviews)
Write a Review
Recent Reviews
JF
gravatar
JOHN F.
Hope Valley, RI
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Quick appointment, good service!
We booked an appointment online and they confirmed it by email.. easy! Had some basic maintenance done. They did a great job!
JS
JENNIFER S.
Hope Valley, RI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Very good service fast and complete the receptionist was very helpful and kind
Very fast service receptionist was very sweet and mage you feel comfortable.
Verified Customer
Ashaway, RI
Dodge Grand Caravan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2025
verified customerVerified Customer
9
Inspection
Took a little longer than I expected but I understand why. I will be coming back for more work in the future. Thanks
JR
gravatar
JESSICA R.
Wyoming, RI
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Always a great experience!
I’ve been a customer for years and am always happy with the service and quality of work.
TM
gravatar
TODD M.
Hope Valley, RI
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
In and out service 👍 excellent
Work done in timely manner with professional workers.
Verified Customer
Wyoming, RI
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Quality work
Work completed as promised. Car is running great. At pickup car was clean and ready to go
ML
MARK L.
Ashaway, RI
INFINITI G35 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Honest and reasonable
They are excellent not only do they work hard to get to the bottom of your cars problems but they are very trustworthy and reasonably priced. Kevin is a hard worker and knows his business. We highly recommend them.
RK
ROBERT K.
Hope Valley, RI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great Service.
Kevin and staff friendly and helpful. Nice to see a small business provide excellent professional service.
FR
FRANK R.
Wood River Junction, RI
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Class act
Fast efficient courteous reliable
PL
PAUL L.
Wyoming, RI
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great Service
Great Service
SC
gravatar
SARAH C.
Hope Valley, RI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great service every time
I have used them for years and find them to be reasonable and helpful with my service needs.
DD
DAVID D.
West Kingston, RI
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
State inspection
Quick service. Nice people.
MA
MELISSA A.
Wyoming, RI
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great job
We always appreciate how thorough and timely they are with our cars. Highly recommend
AB
gravatar
AL B.
Hope Valley, RI
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Outstanding!
I’ve been bringing my cars here for a couple of years now, and I couldn’t be happier with the service. They consistently find a way to fit me into their schedule quickly, even on short notice. Given the current economic climate, their rates are very reasonable and fair.

The team is reliable, efficient, and professional. Ashley at the front desk is especially personable and always makes the experience smooth and pleasant. I highly recommend this garage to anyone looking for honest, quality auto service.
Verified Customer
Westerly, RI
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great people!
Kevin and his crew are a great team. Ashley in the front office is sweet, funny, and extremely helpful! They are trusted and hard workers who always ensure the best work! I will go back and recommend them to others!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.