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Recent Reviews

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews

David K.

Seattle, WA

07/01/2021

Horrible experience

This was the most unprofessional and unpleasant experience I have ever had not only trying to buy a car but in general! the way I was talked to and the communication was really upsetting! I walked away from a car that I really wanted to due the people I had the unfortunate experience of working with. Customers keep your business going! Pick it up a little! Completely dissaponting!

Not Recommended

Lorina P.

Federal Way, WA

04/29/2021

Bad service

After talking to Micheal Wilson for a week he finally convinced me to come down and look at a 2020 Elantra. I told him I did not think I’d be approved but he told me he could definitely get me into the car I picked at the same rate I pay for my car now. I get there and the run around begins. I’m offered 2000.00 for my current car (which then goes to 3000.00 later). I’m told I would of been offered 4000.00 but my engine is about to blow. He goes on and on about me getting into the Elantra at 449.00 a month because my car will break down at any time. He focuses on my 2014 Accent breaking down and the engine blowing then the new car. I started to get annoyed so I step outside and when I return I’m told that they aren’t having any luck with the banks. Mmmmmm... not surprised at this point. I left and went straight to the mechanic I’ve known for years. I tell him what I’ve been told and he goes out to my car and proceeds to look at the engine. He goes over my whole engine and adds a quart of oil and some washer fluid then closes my hood and informs me the people at the dealership are full of bs. There’s NOTHING wrong with my car!!! He tried to use my engine blowing and me being a woman to make a sale. My mechanic has been one for 30 plus years and has the certification to prove it. I trust him and he’s good at what he does.

Not Recommended

Unhapoy C.

Darrington, WA

04/25/2021

Not forthcoming in prices or inventory

My husband and I are loyal Hyundai owners. We bought another vehicle recently and decided we really wished we had bought another Hyundai. When we first arrived at this dealership we were excited to see they had the make and model we were looking for. One salesman, Michael, grated us and was helpful in getting us a test drive quickly. When we returned, we were interested in this particular vehicle. We were handed off at this point to another salesperson, Geronimo, who informed us this vehicle was their demo and not available for purchase. What? Then we talked to him and he actually stated he had a hybrid model with the same features. We then test drove this vehicle. While we were out on the test drive they were looking at our trade in vehicle.. Very new.. Only 6 months old. When we returned and showed interest in purchase, they started playing number games and refused to give my husband a price on the vehicle. After several go arounds of him coming back and talking to me and me ultimately going out to sit in our vehicle, they finally gave him a price he was happy with. At this point it was a go.. Then... They showed my husband the vehicle price which was 3000.00 more than the original price disclosed! Funny because that was the same amount they agreed to come up on the trade in. Hmmm.. When asked why the price was suddenly more, the salesman said this vehicle is in high demand and we have to charge more.. We looked at him and said it wasn't more until you came up on the trade.. Interesting.. We looked at each other looked at the salesman, said nice try... And walked out the door.

Not Recommended