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Douglas Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(12 Reviews)
100
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(337) 707-2290
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1309 E Napoleon St, Sulphur, LA 70663
Get Directions
Douglas Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(12 Reviews)
Write a Review
Recent Reviews
MB
gravatar
Monica B.
Westlake, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
10
Monica B.
Honesty and quick service. Friendly staff members.
MF
MITCH F.
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2024
verified customerVerified Customer
10
AC Repair
Great work and friendly staff
Adam D. from Douglas Auto responded on 05/14/2024 04:20 AM

Thanks for the review! We are always happy to serve thank you for choosing us!

Verified Customer
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2024
verified customerVerified Customer
10
Great !
Quick in and out service. I was made a priority.. Honest owner & honest work !
Adam D. from Douglas Auto responded on 05/01/2024 10:48 AM

We're thrilled to hear that you had a quick and positive experience at our shop! Making our customers feel like a priority is always our goal, and we're glad to hear that we achieved that for you. Thank you for acknowledging our commitment to honesty and quality work. We appreciate your support!

Adam D. from Douglas Auto responded on 05/01/2024 10:49 AM

Making our customers a priority is our goal and that won't change! Thank you for choosing us!

AM
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Andy M.
Sulphur, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2024
10
amazing to find honest mechanics !!!
put it this way i drive an alfa romeo these guys know their stuff and they are good people !!! All my cars are going there !! thank you !
Adam D. from Douglas Auto responded on 04/26/2024 05:31 PM

We're elated to hear about your positive experience with us, Andy! It's great to know that we've earned your trust with your Alfa Romeo. We're dedicated to delivering top-notch service and it's always a pleasure to hear from satisfied customers. Looking forward to seeing you and your cars again in the future!

WT
William T.
Louisiana
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2024
verified customerVerified Customer
Category: Service
William said a mistake was made, but they handled it with professionalism and got it taken care of.
Recommended
Adam D. from Douglas Auto responded on 04/08/2024 04:14 PM

Dear William, We thank you for taking the time to share your experience with us. We're glad to hear that our team was able to resolve the mistake professionally and to your satisfaction. We strive to provide top-notch service, and it's always great to hear when we hit the mark. We appreciate your business and hope to see you again in the future. Warm regards, Douglas Auto

KM
KIMBERLY M.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2024
verified customerVerified Customer
10
It’s was quick
They all were nice and helpful
Adam D. from Douglas Auto responded on 03/22/2024 10:23 AM

Thank you for the kind words, Kimberly! We're glad to hear that our team was able to provide you with a positive experience. If there's anything else we can do for you, don't hesitate to reach out. Safe travels!

SG
SANDRA G.
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2024
verified customerVerified Customer
10
The Service was Great! The people were friendly
I would Highly recommend people 2 Mr. Gray shop!
Adam D. from Douglas Auto responded on 03/22/2024 10:26 AM

We appreciate that! 

RW
Russell W.
Louisiana
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2024
verified customerVerified Customer
Category: Service
Russell said the first time he went there, they called and gave him a quote, he said he would have to hold off on repairs. They printed up the quote, gave it to him and said they would honor it for 30 days. He called them in 3 weeks and they honored the quote given.
Recommended
Adam D. from Douglas Auto responded on 03/22/2024 10:23 AM

Dear Russell, We're thrilled to hear about your positive experience with us at Douglas Auto! It's great to know that our team provided you with a fair and honored quote for your repairs. We always aim to uphold our promises and ensure that our customers receive the best service possible. Thank you for choosing us for your automotive needs, and we look forward to serving you in the future. Best regards, The Douglas Auto Team

RN
RANDY N.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2024
verified customerVerified Customer
10
They Changed out my Alternator as planned jump right on it soon as I pulled up very nice people to do buisness with
Did a great job in a timely manner
Adam D. from Douglas Auto responded on 03/14/2024 04:10 PM

Thank you Mr. Randy we appreciate it!

SC
Shae C.
Louisiana
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
verified customerVerified Customer
Category: Service
Shae said they did a good job, and suggested keep up the good work.
Recommended
Adam D. from Douglas Auto responded on 03/13/2024 12:26 PM

We're thrilled to hear that you had a great experience with us, Shae! Thank you for the encouraging words. Our team will definitely keep up the good work. We appreciate your support and look forward to serving you again in the future.

LM
Lindsey M.
Louisiana
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2024
verified customerVerified Customer
Category: Service
Lindsey said they fixed her vehicle.
Recommended
Adam D. from Douglas Auto responded on 03/11/2024 04:09 PM

Thank you for choosing Douglas Auto, Lindsey! We're delighted to hear that we could get your vehicle back on the road. If there's anything else we can assist you with in the future, don't hesitate to reach out. Safe travels!

MH
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MARY H.
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2024
verified customerVerified Customer
10
Very pleased with Douglas Auto
I've been very pleased with all the work done by y'all. (water pump, tune up, and door actuator) It was all done in a short amount of time while I waited. I highly recommend Douglas Auto. I will be back. Thanks
Adam D. from Douglas Auto responded on 03/07/2024 03:21 PM

Thank you so much we appreciate your business!

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