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Doughtons Auto Service Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(513 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are here to help you regardless of your roadside
emergency. Dead battery? Flat tire? Need gas? Need
a jump start? Involved in an accident? Our around the
clock towing service is as close as your phone.
Our well trained team of professional assistants has
the equipment to perform basic transports for any of
the above needs and We are here to help you regardless of your roadside
emergency. Dead battery? Flat tire? Need gas? Need
a jump start? Involved in an accident? Our around the
clock towing service is as close as your phone.
Our well trained team of professional assistants has
the equipment to perform basic transports for any of
the above needs and more. You will find us to be
efficient and thorough in every job we do because we feel you deserve the very best.
We always work closely with local officials at accident scenes for utmost safety in moving and towing your vehicle. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(540) 483-0852
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2085 Crooked Oak Rd Rocky Mount, VA 24151
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Doughtons Auto Service Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(513 Reviews)
Write a Review
Recent Reviews
PM
Pam M.
Henry, VA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
Category: Service
Spoke with Debra. She said they are caring people. When she goes in, they get her out as soon as possible. They are friendly, nice and they work with her. They are a great business and a pleasure to work with.
Recommended
MH
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MIKE H.
Rocky Mount, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Service
Awesome job as always quickly worked in and super nice folks they are my go to, thanks for great work and friendly service
LM
LARRY M.
Rocky Mount, VA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
He worked on my car when he put on it kept going out and he always makes it right with you
Jimmy is the best. He will treat you right
Verified Customer
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Excellent Customer Service
I really appreciate the excellent customer service I always receive at Douhtons Auto Service Inc. It's great to know that when I need a car repair, Doughtons Auto Service Inc. is there to help.
EF
gravatar
ED F.
Rocky Mount, VA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Great Service
I’ve been going there for 35 plus years. They do great work, are honest and listen as you tell them what you are experiencing with your vehicle. Ed
MF
MARTHA F.
Union Hall, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Excellent service!
I really like having my car worked on & know when I pick it up its done right!
Verified Customer
Rocky Mount, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Loud sounds
I’ve been hearing a noise coming from the vehicle. I took it to Doughton to take a look at it. I also needed new brakes. He did a diagnostic test and see what was wrong. It really saved me a lot of money. Jimmy is also a honest man.
CC
CHERYL C.
Martinsville, VA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Best place ever!
The service is outstanding! Rita & Jimmy always treat you the best. I have never been hoo-dooed about what's wrong with my vehicle. Always trustworthy & dependable & always fixes the issue. Thank you!
RK
RICKY K.
Union Hall, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Broke down
New to the area. We broke down at Rocky Mount Landfill. Truck would not move. Called Doughtons and they immediately sent a tow truck. Assessed the problem and had us repaired and up and running in no time. We even got our state inspection done while it was there. Would highly recommend.
RH
Robert H.
Rocky Mount, VA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Robert said they do a great job, they take good care of him in a timely fashion and he wanted to thank them.
Recommended
ZB
Zack B.
Virginia
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Zack said it was great, a phenomenal experience, and he had recommended them to everybody he could think of.
Recommended
LH
LARRY H.
Bassett, VA
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great experience
Very professional kept me updated on any problems and cost and was completed earlier than expected will definitely use them for future repairs.
JR
JAMES (JIM) R.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
State inspection
Always treated fairly, they always willing to work with the customer
PS
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PAT S.
Rocky Mount, VA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Honest and great service
Highly recommend
DD
DAVID D.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Very friendly and helpful I was very impressed by the professionalism when I was told that the problem was not as serious as first thought and the cost was much less Super honest people and I would highly recommend you to anyone I meet
Great place and very honest people I’ll be back when I need work done
Displaying Review 1 - 15 of 513 in total
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