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Don Wood Chevrolet

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(818 Reviews)
80
Write a Review

Score Details

5 stars
91%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average
80
Net Promoter Score ®

Business Details

About

As a large auto dealer group in southeast Ohio, Don Wood Chevy Buick Cadillac, Logan, Ohio, will help you quickly get information and find the vehicle that fits your needs. Don Wood Automotive Ltd. is the Logan area's authorized dealer for new Chevy, Buick and Cadillac vehicles.
Don Wood Automotive, Don Wood Chevy Buick Cadillac offers As a large auto dealer group in southeast Ohio, Don Wood Chevy Buick Cadillac, Logan, Ohio, will help you quickly get information and find the vehicle that fits your needs. Don Wood Automotive Ltd. is the Logan area's authorized dealer for new Chevy, Buick and Cadillac vehicles.
Don Wood Automotive, Don Wood Chevy Buick Cadillac offers the largest inventory of used cars, trucks, SUVs and vans in the area. Our factory trained sales staff can help you locate the car, truck, SUV or van you want.

Don Wood Automotive Ltd. has relationships with dozens of lenders to help you find the prime or sub-prime financing that is right for you. Don Wood Automotive Ltd. can work with you to arrange financing even if you have had bankruptcy, slow pay or other credit problems. Don Wood's factory trained technicians can take care of routine automotive service, major repairs and all Chevy Buick and Cadillac warranty work. Our Chevy Buick and Cadillac parts department carry extensive inventories, and can get most other Chevy Buick and Cadillac parts overnight.

We are proud of the products we sell, proud of what you drive! ...more

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(740) 385-5624
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12916 St Rt 664S Logan, OH 43138
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Don Wood Chevrolet's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(818 Reviews)
Write a Review
Recent Reviews
PC
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Paul C.
Newark, OH
GMC Yukon XL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/07/2025
verified customerVerified Customer
0
Used car buyers BEWARE
On February 24th, 2025, my husband drove over an hour after work to surprise me with a certified used 2015 Yukon Denali XL, featuring a 7-inch lift. I had only seen the vehicle online and hoped it would perform as well as advertised. However, within 30 minutes of driving it, he noticed issues with the front suspension and a grinding noise from the rear. He contacted Mason at the dealership, who told him to bring it back the next morning. We were extremely disappointed to discover such major issues immediately after purchase. I dropped the vehicle off at 9 a.m. and reported several problems: rear-end dragging, popping from front driver side, a half-functional touchscreen, poorly adjusted headlights (visibility under 4 feet), tire rubbing, and warm AC. Although they said it would be looked at by the following tuesday,  the vehicle sat for over 2 week before being inspected. They replaced the passenger-side wheel bearing and dismissed the rear noise as “normal” for the lift kit. Less than 15 minutes into our return drive, the same issues persisted and we returned the vehicle again to the shop. After more poor communication with Zach (manager) and the shop, they replaced the transmission. We received by delivery the vehicle back on April 2nd—only to find the muffler had been cut in half, and the original problems remained with the front end noise. The next day, the check engine light came on. When I called, Zach admitted the repairs had already cost them more than expected and said they were “losing money” fixing it so he asked me to bring it back and swap for a different Yukon so they could take mine to auction. I  then took the vehicle to Trails West for an independent inspection. They discovered a completely broken driver-side strut and over $2,100 in safety-related repairs. After another meeting with the dealership, they agreed to look at the engine light but refused to address the suspension. I was given a FOR SALE rental vehicle from their lot that reeked of animal urine. Eventually, they claimed a loose spark plug caused the engine light and fixed the muffler—three days later. They also forgot the AC, which required another two days. They attempted to charge our extended warranty for an AC condenser without informing us, but it was denied. We ultimately picked up the still broken vehicle ourselves. Now, we’re facing over $3,000 in out-of-pocket repairs to make it safe. The management, communication, and professionalism throughout this process were unacceptable. Their so-called CERTIFIED inspection process appears entirely unreliable. BUYERS BEWARE
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